ServiceNow Technology Support II - Production Support
- Location
- Bournemouth, England, United Kingdom
continuous improvement as you troubleshoot, maintain, identify, elevate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities Provide day-to-day operational support for ServiceNow production instances, ensuring high availability and reliability. Analyze, troubleshoot, and resolve issues within … gather requirements, advise on ServiceNow best practices, and validate new implementations. Participate in on-call rotation for weekend support. Required Qualifications, Capabilities, And Skills Experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Strong knowledge of ServiceNow platform architecture, modules, and administration. Experience with ServiceNow integrations ...