1 to 25 of 36 User Experience Jobs in Wales

Service Experience Manager Nr Cardiff (Hybrid – 2 days WFH per week) Salary: £50,000 + Full Benefits A leading UK Managed Services provider is seeking an experienced Service Experience Manager to drive service quality, end-user satisfaction, and continual improvement across Workplace and EUC services. This role … ideal for someone who thrives in operational environments, understands the realities of front-line service delivery, and is passionate about improving how users experience technology day-to-day. The Role As the Service Experience Manager, you'll be responsible for ensuring operational excellence across service operations, focusing ...

Understand how the product under test operates as part of a wider system. Plan, scope and manage solution‐level testing, including systems integration, interoperability, user‐experience considerations and end‐to‐end testing within continuous‐integration environments. Plan and execute exploratory testing for new features and defect fixes using … development lifecycle. Promote appropriate practices such as shift‐left testing, test‐driven development and continuous testing, and support their effective adoption. Education/or Experience An engineering degree, equivalent knowledge, or suitable practical experience. At least seven years of relevant industry experience. Experience designing and conducting software, device ...

Understand how the product under test operates as part of a wider system. Plan, scope and manage solution-level testing, including systems integration, interoperability, user-experience considerations and end-to-end testing within continuous-integration environments. Plan and execute exploratory testing for new features and defect fixes using … development lifecycle. Promote appropriate practices such as shift-left testing, test-driven development and continuous testing, and support their effective adoption. Education/or Experience An engineering degree, equivalent knowledge, or suitable practical experience. At least seven years of relevant industry experience. Experience designing and conducting software, device ...

communications and stakeholder management across a multidisciplinary programme. Proactive, structured progress reporting — stakeholders should never need to ask, \"where are we?\" Essential Skills and Experience Strong working knowledge of \"Government Stuff\" — governance, standards, and approval processes within a public sector delivery context. Experience using the AI Playbook, Green …/Teal Books, or similar government guidance frameworks. Experience supporting and leading multidisciplinary teams. Understanding of AI ethics and the associated legal implications. Confident use of Programme, Agile, and Waterfall methodologies, with clear tracking and reporting discipline. Understanding of security implications relevant to product and service delivery. Strong User ...

danaher-business-system) which makes everything possible. The Digital Workplace Regional Support Lead (UK) is the leader accountable for the performance, resilience, compliance, and user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations. This role ensures operational stability … Infrastructure and Operations team. What you will do: Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures. Lead and govern Site IT teams across the region, setting standards, building capability, and driving accountability ...

Experience Design Principal Application Deadline: 30 November 2026 Department: Strategy & Design Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: £80,000 - £90,000/year Description Our Experience Design Principals lead and deliver complex client engagements across our public sector … Service Design challenges, collaborating effectively with cross‐functional peers in Advisory and Change. Extensive experience leading the design of complex digital products, establishing UX strategies, and mapping end‐to‐end user journeys while balancing user needs, accessibility, technical constraints, and business goals. Exceptional consulting skills, with ...

believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role Our User Centred Design Principals are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients. We believe … make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible for translating a product vision into a UX strategy that can deliver a category‐leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery ...

Engineer to join their onsite support team. This is an excellent opportunity for a customer-focused IT professional with strong desktop, infrastructure, and end-user support experience across Windows, Mac, mobile devices, and workplace technologies. The successful candidate will play a key role in delivering high-quality … services, providing 1st and 2nd line support, managing hardware and software deployments, supporting end-user onboarding, and ensuring a positive user experience across the business. You will work closely with internal IT teams, third-party vendors, and business stakeholders to maintain and improve IT services. Key Skills ...

supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio of IT services. … Lead the operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior ...

supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio of IT services. … Lead the operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior ...

37.5 hours per week Monday – Friday – Hybrid Working 2 days per week in Cardiff Office Salary £32000 to £45,000 (depending on experience) Atamis is a dynamic and rapidly expanding software business based in Cardiff. We provide analysis and management tools to both public and private sector organisations. … outcomes. As a Product Optimisation Specialist, you will play a key part in translating requirements into effective system configurations, directly contributing to an improved user experience and accelerated product innovation. This is an ideal position for someone who thrives on problem-solving, enjoys working with system logic ...

project through headless architecture initiatives, guiding a talented team to deliver high-performance, visually stunning E-Commerce solutions. As the bridge between UI/UX design and backend engineering, you’ll ensure our websites are fast, accessible, and scalable. You’ll bring deep front-end expertise, a proactive problem-solving … based) architectures.* Define and maintain front-end coding standards, performance metrics (Core Web Vitals), accessibility, and development best practices.* Collaborate closely with UI/UX designers, Product Managers, and backend engineers to translate requirements into scalable technical solutions.* Proactively identify and optimize front-end performance bottlenecks, scalability, and accessibility issues. ...

their team on a permanent basis.This is a hands‐on role suited to someone who thrives in a fast‐paced environment, delivering high‐quality user-facing applications and websites to tight deadlines. You will take ownership of front‐end development across multiple platforms and play a key role … shaping the user experience of our client’s digital products.This is a full‐time office based role. Performance Objectives Owning the maintenance and ongoing development of all relevant web applications and websites, ensuring excellent reliability, performance, and usability. Implementing bug fixes, enhancements, and new features across existing platforms. ...

Services. This key role will drive the University's productivity, automation and AI roadmaps, ensuring digital technologies are effectively leveraged to improve efficiency, enhance user experience and support strategic priorities. You will lead the productivity team, optimisation and continuous improvement of productivity platforms, automation services and AI-enabled ...

A design here is finished when the numbers say so. Our clients pay for enquiries, sales and bookings, and the pages you design are measured on them. That makes the work more interesting, not less ...

role will support the delivery of productivity, automation and AI-enabled services, helping to ensure digital technologies are effectively leveraged to improve efficiency, enhance user experience and support organisational priorities. You will support the implementation, operation and continuous improvement of the university efficiency agenda through our productivity platforms ...

lead the Productivity Team. This role drives productivity, automation and AI roadmaps, leveraging Microsoft 365, Power Platform and Copilot to improve efficiency and user experience. Working with stakeholders across the University, you will identify opportunities to streamline processes and support digitally enhanced teaching, learning and professional services. #J ...

role will support the delivery of productivity, automation and AI-enabled services, helping to ensure digital technologies are effectively leveraged to improve efficiency and user experience. Working with stakeholders across the University, you will implement, operate and continually improve productivity platforms, leveraging Microsoft 365, Power Platform and #J ...

Software Development Engineer to design and build software supporting the journey from acquisition to operating at Amazon scale. You will collaborate with product managers, UX designers, and other tech teams across Amazon. This role suits someone who is creative, technical, and eager to work near the beaches of Swansea, Wales. ...

days per week onsite at the Cardiff office. The position offers a salary ranging from £32,000 to £45,000 depending on experience and sits within our expanding software business.) You will translate requirements into effective system configurations, enhance user experience, and contribute to innovation across ...

seeking an experienced IT Support Engineer to join an onsite team in Wrexham on a 6-month contract. You will deliver high-quality end-user support across Windows and Mac, manage hardware deployments, and assist with onboarding and workplace technologies. The role covers 1st and 2nd line support, collaborating … with internal IT teams and vendors to maintain services and ensure a positive user experience across the business. #J-18808-Ljbffr ...

Product and Growth to lead our Go.Compare product vision and growth strategy. You will direct cross-functional teams spanning product management, UX, CRO, and performance marketing to deliver scalable digital experiences. You will partner with executive peers across Technology, Commercial Trading and Brand Marketing to optimise conversion funnels and drive ...

reusable components to deployment processes and delivery methods. If you spot a better way of doing something, we’ll want to hear it. Experience Over three years in a professional environment is desirable, but we know this area changes quickly, so we’re open to applicants with different backgrounds … developers, designers, strategists, marketers and content specialists. Everyone works closely together, which means our developers are involved in more than just code. Design, UX, content, accessibility, hosting, performance, marketing and long-term support all connect here. Our aim is to keep growing as one of Wales’ most trusted digital agencies ...

assigned. Research: Provide human and business impact and insights for products. Deliverables: Create deliverables for your product area (for example competitive analyses, user flows … fidelity wireframes, high fidelity mockups, prototypes, etc.) that solve real user problems through the user experience. Communication: Communicate the results of UX activities within your product area to the design team department, cross-functional partners within your product area, and other interested Superformula team members using clear language ...

leadership role, not a hands-on development one. You’ll lead a team that includes a Lead Architect, a front-end/UX developer, IT support and a data analyst. What you’ll be responsible for Gathering requirements from every department and publishing a roadmap with clear priorities Delivering projects … routine, with no last-minute scramble A shrinking, well-understood backlog and a technology team recognised for what it delivers What you’ll bring Experience leading a technology function in a growing mid-sized or larger organisation, including owning the strategy and roadmap A track record of business transformation ...