1 of 1 User Experience Jobs in Wembley

The Technology Integration programme is bringing ourorganisationtogether aligning our systems and strengthening internal communication. You will be performing a mix of project activities to improve service desk efficiency, enhance user experience and ensure there is a consistent service across SNG. Our IT ServiceLocalDelivery Analysts provide local IT systems support, training and advice to SNG colleagues andare responsible for … SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This rolewill provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT servicedeliveryteam as well as providing local hands-on support for the wider CIO teams. Due … an IT ServiceLocalDelivery Analyst you'll need to have a high level of customer focus and the ability to work collaborativelywith colleagues, contractors and partnering agencies. You will need experience of working on an IT Service Desk or in a Technical team and be able to communicatewithour customers in person, by telephone, webchat email or digital assistant. A Service More ❯