Lead IT Service Engineer
- Location
- City of Westminster, England, United Kingdom
currently recruiting for an IT Service Engineer to join a modern, globally established wealth management organisation. Role context Works within the IT End User Experience team and reports to the IT End User Experience Team Manager – EMEA. The role acts as the principal on‐site point … Ensure consistent on‐site support coverage, coordinating team priorities and resources as required. Lead the triage and resolution of complex or high‐impact end‐user incidents and service requests, including regional or global escalations. Provide advanced support across end‐user systems and equipment, including computers, mobile devices, telephony ...