2 of 2 User Journey Map Jobs in the South East

are seeking an experienced UX Designer to join our Group Technology team in Milton Keynes. As a UX Designer, you will play a critical role in shaping the user experience of our new mortgage services offering. Working alongside product management and development teams, you'll leverage your expertise in user-centred design to create intuitive, accessible … and engaging experiences for our customers. Key Responsibilities: User Research & Insights:?Conduct user research and usability testing to understand user needs, pain points, and behaviours, translating findings into actionable insights to inform design decisions. Information Architecture:?Develop and refine information architecture to ensure intuitive navigation and content organization across the mortgage services platform. Interaction … Design:?Design user interfaces that are visually appealing and enhance user engagement, employing wireframes, mock-ups, and prototypes to effectively communicate design concepts. Collaboration:?Work closely with product managers, developers, and other stakeholders in an Agile environment to ensure alignment on product goals and user experience vision. User Journey Mapping More ❯

London or Stockport). Full time hours. We are happy to discuss flexible working! Top 3 skills needed for this role: Ability to create clear, accessible content using user research, journey mapping, and UX principles Skilled in working cross-functionally with product, UX, and business teams Proficient in content management systems (e.g. Sitecore), digital analytics, and … content optimisation for web and native apps What this role is all about: As a Content Designer, you will play a key role in shaping the UK Product journey, which includes the UK Member App and the web-based Memberzone. You will be responsible for developing, updating, and reviewing content across end-to-end user journeys … from both internal and external sources. Working closely with business stakeholders and a cross-functional team of product and UX professionals, you will craft content that delivers seamless, user-focused experiences while meeting business objectives. Key Actions Design clear, user-focused content that simplifies complex processes and works seamlessly across digital channels Use research and data More ❯