clients to thrive. What You'll Do As a member of BCG's UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You'll be responsible for research and design through a product's discovery phase to validation. … and experienced Researcher & Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities User Research & Analysis: Conduct qualitative and quantitative user research to understand user … and pain points. Develop insights that inform and evaluate design recommendations, ensuring they are grounded in evidence and aligned with business objectives. Analyze user feedback and usage data to inform design decisions. Prototyping & Design Execution: Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual More ❯
thinking and approaches to solve complex problems. Operate in multidisciplinary teams to deliver contractual deliverables including transformation roadmaps, process definitions and customer/userjourney maps. Contribute to development of our industry perspective and market point of view in Communications and Media. We are looking for … projects. Deep knowledge of market leading data and technology vendors to deliver engagements. Process & Architecture Design Enterprise Architecture Principles. Process Definition, Customer/UserJourney Maps. Innovation - assessing latest technologies and identifying value-driven use cases that deliver growth to client businesses. Set yourself apart: Background More ❯
that could affect the products, conduct competitor analysis, present findings and recommend evolutions of the products Use all the available methods from ideation, user research, userjourneymapping, UX, prototyping, to launching the MVP and go-to-market strategy Define and deliver the operating More ❯
to shape proposals and engagements. Working together with best-in-class experience design and technology teams, you will deliver innovative employee, customer, and user experiences. As both a hands-on practitioner and coach, you will craft compelling and well-considered products & services, confidently navigating the full spectrum of … with stakeholders to concept and produce high quality, detailed deliverables that are consistent with the brief (e.g. concepts, ideation, mock-ups, wireframes, prototypes, user stories, journeys, personas, userjourneymapping etc.). Demonstrated experience in coaching and developing junior team members to reach their … view of business issues, and an understanding of their wider implications and long-term impact. An explorer, thinker, facilitator, and craftsperson who champions user- and customer-centric design principles and thrives on challenges. An effective communicator, confident in articulating ideas clearly and engagingly to clients and team members More ❯
are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases Continuous Improvement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration … testing, ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, userjourneymapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals More ❯
