13 of 13 User Journey Map Jobs in England

seeking a highly motivated, user-obsessed Full-Time UX Designer to join our team. The ideal candidate will be obsessed with UX, passionate about understanding user needs through continuous engagement, conducting thorough user interviews, and rigorously testing features. You will champion good design … user experience by acting as the voice of the customer throughout our products and services. You'll support the continuous improvement of our products by owning and driving the user research process, working closely with the product team to gather, analyse, and translate customer insights into ...

seeking a highly motivated, user-obsessed Full-Time UX Designer to join our team. The ideal candidate will be obsessed with UX, passionate about understanding user needs through continuous engagement, conducting thorough user interviews, and rigorously testing features. You will champion good design … user experience by acting as the voice of the customer throughout our products and services. You'll support the continuous improvement of our products by owning and driving the user research process, working closely with the product team to gather, analyse, and translate customer insights into ...

dedicated, innovative and driven talent to join our expanding team. Requirement: Developing a solid understanding of the business domain and processes through user research techniques and translating these into personas, journey maps and user stories that deliver solution design and improvements Performing user research through qualitative enquiry, quantitative data analysis and user testing Collaborating with an Agile team to size, iterate on, review, and deliver work Connecting with engineers to ensure shared understanding of design feasibility, design integrity and accurate technical implementation Developing an understanding of high-level technical ...

dedicated, innovative and driven talent to join our expanding team. Requirement: Developing a solid understanding of the business domain and processes through user research techniques and translating these into personas, journey maps and user stories that deliver solution design and improvements Performing user research through qualitative enquiry, quantitative data analysis and user testing Collaborating with an Agile team to size, iterate on, review, and deliver work Connecting with engineers to ensure shared understanding of design feasibility, design integrity and accurate technical implementation Developing an understanding of high-level technical ...

Position Type: Contract Job Description: We are seeking a dynamic and experienced Service Designer to lead and contribute to the delivery of impactful, user-centered service design initiatives. The ideal candidate will blend creativity, strategic thinking, and technical expertise to shape exceptional digital-first experiences. Key Responsibilities: - Lead … user needs and business goals. - Uncover Customer Insights Utilize advanced design research methods to identify latent customer needs and pain points, and map intricate user journeys and service processes. - Promote Design Excellence Stay ahead of emerging trends in digital service design and actively share knowledge ...

Position Type: Contract Job Description: We are seeking a dynamic and experienced Service Designer to lead and contribute to the delivery of impactful, user-centered service design initiatives. The ideal candidate will blend creativity, strategic thinking, and technical expertise to shape exceptional digital-first experiences. Key Responsibilities: - Lead … user needs and business goals. - Uncover Customer Insights Utilize advanced design research methods to identify latent customer needs and pain points, and map intricate user journeys and service processes. - Promote Design Excellence Stay ahead of emerging trends in digital service design and actively share knowledge ...

Senior Content Designer – Join Our Global Tech Journey 📍 Location: Hybrid UK - Multiple Office Locations | 💼 Work Type: Full-time 🏢 Department: Product 🌍 About IRIS IRIS Software Group is one of the UK’s leading privately held software companies, on a mission to streamline operations for businesses, schools, and organisations. … Partner with design, product, and support teams to solve content challenges and improve the customer journey. 📈 Use research, analytics, and feedback to understand user needs and continuously improve content. 🗂️ Write and refine UI copy, help articles, onboarding flows, and in-app communications. 🧭 Define tone of voice frameworks ...

Senior Content Designer – Join Our Global Tech Journey Location: United Kingdom - Multiple offices - Manchester/Leeds/Wigan/Peterborough/Slough - 8 days per month Department: Product About IRIS IRIS Software Group is one of the UK's leading privately held software companies, on a mission … Partner with design, product, and support teams to solve content challenges and improve the customer journey. Use research, analytics, and feedback to understand user needs and continuously improve content. Write and refine UI copy, help articles, onboarding flows, and in-app communications. Define tone of voice frameworks ...

processes to technical teams whether internal colleagues or external service providers? Assist technical teams in translating required functionality into application architecture.? Create workflows, user journey maps and other business models to demonstrate as-is and to-be solutions.? Ensure that requirements are captured as user … delivery team of insights provided by the research team, ensuring solutions align to the research made available? Utilise the CRO toolkit to ensure user stories are supported with supporting data. Assist the delivery Squads and Product Owner to identify, define and measure a series of eCommerce metrics ...

processes to technical teams whether internal colleagues or external service providers Assist technical teams in translating required functionality into application architecture. Create workflows, user journey maps and other business models to demonstrate as-is and to-be solutions. Ensure that requirements are captured as user … delivery team of insights provided by the research team, ensuring solutions align to the research made available Utilise the CRO toolkit to ensure user stories are supported with supporting data. Assist the delivery Squads and Product Owner to identify, define and measure a series of eCommerce metrics ...

budget approval development of functional and non-functional requirements assist with the development of project test strategies and test plans write and update user process guides & process maps provide training and training materials where appropriate produce and maintain project documentation and adhere to project governance requirements manage changes … projects from concept into delivery. Candidates should also have the following demonstrable experience: demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling effective communication and strong stakeholder management skills able to prioritise work and manage stakeholder ...

budget approval development of functional and non-functional requirements assist with the development of project test strategies and test plans write and update user process guides & process maps provide training and training materials where appropriate produce and maintain project documentation and adhere to project governance requirements manage changes … projects from concept into delivery. Candidates should also have the following demonstrable experience: demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling effective communication and strong stakeholder management skills able to prioritise work and manage stakeholder ...

legacy site onto a single platform. There is SEO content to refine. Visual assets to organise. Structure to validate. Redirection maps to build. User journeys to test and retest. The work is varied and detailed and calls for someone who enjoys making complicated things behave predictably. The role … Strong evidenced experience leading website migrations, rebuilds or multi-site digital projects A solid grasp of SEO principles, content structure, 301 redirects and user journey mapping The ability to bring together developers, content specialists and internal stakeholders without friction A methodical mindset and a habit ...