4 User Research Jobs in Birmingham

We are hiring for User Researchers to join our diverse and supportive User Research Team. This is Digital with Purpose. Our DWP Digital community is taking on a once-in-a-generation digital transformation. We're bringing together the best tech, tooling and in-house talent to … UK Citizens. But just how accessible are they? How well do they work for the millions of people that use them every day? Our User Researchers work directly with the people who access our support, advice, guidance, payments and services, to turn user needs into brilliant user-centric services. Who are we looking for? If you're an experienced user researcher, or a researcher with a good understanding of user experience and user needs we're interested. You'll need the communication skills to effectively convey findings and to influence decisions and stakeholders more »

the customer and subsequently incorporate this into the design process. An aptitude for using a logical, step-by-step process to ensure designs are user friendly and communicated well across different departments of the business. A strong understanding of design principles . The ability to use your own initiative … science . Knowledge of Balsamiq wireframing tool. Experience of WinForms Applications. The Opportunity: The successful candidate will play a key role in delivering excellent user experience by designing new visually captivating software products to add to our client’s portfolio whilst also updating existing product features . This will … be achieved by: Liaising with end users of the product to create user personas, user journeys and site maps and clearly define user requirements. Translating concepts into wireframes, prototypes and user flows using specialist tools. Conducting ongoing user research and running workshops for clients more »

ensure that your designs are the simplest feasible approach to solving problems for users. Focus on users and their needs. You can undertake basic user research activity as appropriate to your design work. You can collaborate with user researchers to understand your users and their needs and … to test your designs to ensure usability and accessibility. You can design to meet a wide range of user needs, explain design decisions in relation to user needs and explain the constraints on your designs. Concepts and prototyping. You can create and iterate a variety of different prototypes … work, and know how to escalate issues and when to seek support in unblocking your design work. Agile working in multidisciplinary teams. You understand user-centred design practices and know how to align your work to agile workflows across all stages of the development lifecycle. You can work in more »

engineering team towards achieving strategic objectives and tasks. Cultivate a deep understanding of our organisation and advocate for necessary changes to drive success. Utilise user research techniques to identify and address the needs of our diverse user base. Translate product strategy into actionable goals and prioritise initiatives more »