3 of 3 User Research Jobs in Birmingham

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … following key skills: - Experience working with Gov.UK service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team ...

experience are unlikely to be considered. The Opportunity: You'll be embedded within multidisciplinary teams delivering government digital services, shaping content that supports critical user journeys across large-scale transformation programmes. This is a role where GDS isn't just a guideline-it's central to everything you do. … What You'll Be Doing: Designing and delivering user-centred content for public sector services Applying GOV.UK Service Standard and GDS principles in day-to-day work Creating clear, accessible, and inclusive content aligned to government guidelines Working closely with user researchers, service designers, and developers in agile ...

PURPOSE Responsible for designing the end-to-end journey of services within larger teams and on more complex services based on evidence of user needs and organisational outcomes. Directly lead the service design of our complex, risky and interdependent new digital products, and services, working in multidisciplinary teams … standards, guidance, and style patterns, contributing to developing the service design community, embedding service design standards, working in the open and keeping the user at the centre of all you do. DUTIES AND RESPONSIBILITIES Work closely with large, complex service areas to help them build their digital transformation plans ...