5 of 5 User Research Jobs in the West Midlands

evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness to … We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating … a users content journey maps to government processes. They write clear, usable content for transactional and information services and assure the quality of others work. They use data and user research to make content decisions. The content designer will be responsible for assuring content quality and best practice. Together with other UCD professions, youll ensure quality, innovation, and More ❯

vision and strategy for a digital product. You can demonstrate how you've created and managed a product roadmap to deliver measurable outcomes throughout the product's lifecycle. Implementing user-centred design (UCD) & Research - A deep understanding of user-centred design. You can provide clear examples of how you've used user research and data … insights to make critical product decisions that improve the user experience. Agile Methodologies - Experience leading and coaching teams in complex environments using agile principles. You can describe how you've fostered a culture of continuous improvement and adapted processes to ensure effective delivery. Stakeholder Engagement & Influence. Excellent communication and influencing skills. You can demonstrate how you've built strong More ❯

working closely with engineering teams on complex, scalable systems. A self-starter who thrives in a fast-paced, dynamic environment and can identify and seize new opportunities Expert in user research methodologies and tools, build user community and engagement strategies Proven ability to work within large organizations, collaborating across teams & functions to achieve shared goals Excellent communication More ❯

the working environment for systems and software life cycle working practices. Product management Selects, adopts and adapts appropriate product development methods, tools, and techniques. Analyses market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities. Develops product propositions and determines product positioning and variants for different customer and user segments. … Prioritises product and service requirements, develops product roadmaps and owns the product backlog. Coordinates customer testing and product launches and supports communications and training. Anticipates changes in customer/user needs. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours More ❯

Clearance Requirement: Must be eligible for SC clearance - British nationals only About the Role We are seeking a skilled Content Designer to join a cross-functional digital team, delivering user-focused content for government services. The successful candidate will work across various platforms and touchpoints, with a focus on creating clear, accessible, and user-centred content that aligns … with GDS standards. This role requires someone confident working independently across all stages of design-from research and ideation through to delivery and continuous improvement. Key Responsibilities Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards Collaborate with cross-functional teams including service designers, user researchers, and developers Use evidence, data and … research to make content decisions and iterate based on feedback Ensure content reflects the organisation's tone of voice, brand and values Simplify complex information and processes using plain English Contribute to and maintain content strategies and style guides Engage with stakeholders and manage relationships effectively Support continuous improvement practices (e.g. Agile, Lean methodologies) Mandatory Skills & Experience Experience with More ❯