17 of 17 User Research Jobs in Cardiff

Senior User Experience Designer, Cardiff Location: Cardiff, United Kingdom Job Category: Other EU work permit required: Yes Job Description: The Senior UX Designer will lead key UX and digital interface projects, advocating for UX principles within project teams. Responsibilities include mentoring junior team members, creating user journeys, wireframes, prototypes, and leading user research initiatives. Role Requirements … Contribute expertise in user needs, creating sketches, concepts, user journeys, wireframes, and prototypes. Lead on user experience requirements and develop compelling user designs. Deliver user requirements such as personas, domain models, and specifications. Engage stakeholders in user-centered design processes, ensuring research informs design decisions. Manage and direct UX team members to ensure … quality delivery. Prioritize and manage multiple projects effectively. Oversee freelancers and external agencies as needed. Organize user research sessions and explore new methodologies. Required Skills & Experience: Proven leadership and expertise in UX and product teams. 5+ years in UX Design and Product Strategy. Strong project management skills with the ability to handle multiple projects. Broad conceptual expertise to More ❯

This is a hybrid role, and it requires travel to our Cardiff office regularly) Senior Service Designer with User Research Experience (6-month FTC) About Admiral There's a reason we've been named one of the best places to work in the UK: our progressive culture, core values, and commitment to diversity and inclusion have created a … working environment where people share ideas, aren’t afraid to speak up, and above all, feel valued. Be a Founding Member of Our New User Research Powerhouse! We are expanding our UX research and service design team dedicated to establishing a best-in-class research practice across Admiral. As a Senior Service Designer with a passion … for service design, you will play a key role in shaping this exciting initiative. Responsibilities: Elevate the Research Practice: Establish a best-in-class UX research practice and drive its implementation throughout the company. Advocate for the value of research, build strong relationships, and secure buy-in across departments. Develop research frameworks to maximize impact and More ❯

Job Reference: 36015ecaf6e4 Job Views: 3 Posted: 29.06.2025 Expiry Date: 13.08.2025 Job Description: This is a hybrid role, requiring regular travel to our Cardiff office. Senior Service Design with User Research Experience (6-month FTC) About Admiral Admiral is recognized as one of the best places to work in the UK, thanks to our progressive culture, core values … and commitment to diversity and inclusion. We foster an environment where ideas are shared, voices are heard, and everyone feels valued. Join Our New User Research Team! We are expanding our UX research and service design team to establish a leading research practice across Admiral. As a Senior Service Designer passionate about service design, you will … play a key role in shaping this initiative. Responsibilities: Enhance Research Practice: Establish and promote a top-tier UX research practice, advocating its value across departments, developing research frameworks, and leading impactful research initiatives. UX Research & Service Design: Conduct qualitative and quantitative research to understand customer needs, plan and lead research projects, and More ❯

Intellias Senior Product Strategist transforms insights into bold, human-centered digital experiences that drive real impact. Partnering with Product Strategy Leadership and the Design & Consultancy Director, you’ll connect research, business goals, and innovation to craft transformative products. Your work shapes experience visions, translates strategy into action, and empowers clients to deliver solutions that don’t just function—but … into direction and ideas into real-world change. Requirements: Key core skills: Creative Problem-Solving: Strong analytical and problem-solving skills to address business challenges and enhance product strategy. Research and Strategic Insights: Expertise in conducting and synthesizing user research, competitive analysis, and market benchmarks into actionable design strategies. Experience Vision & Roadmapping: Ability to create experience blueprints … define strategic initiatives, and prioritize design efforts alongside product and delivery managers. Human-Centred Design: Proficient in applying human-centred design principles to product development, ensuring solutions meet user needs and enhance the overall user experience. Planning & Delivery: Strong time management skills to manage multiple design initiatives, ensuring high-quality, timely delivery. Minimum 5 years of commercial experience More ❯

This is a hybrid role, and it requires travel to our Cardiff office regularly) User Researcher (6 Month FTC) About Admiral There's a reason we've been named one the best places to work in the UK: our progressive culture, core values, and commitment to diversity and inclusion has created a working environment where people share ideas, aren … t afraid to speak up, and above all, feel valued. Be a Founding Member of Our New User Research Powerhouse! We are expanding our UX research and service design team dedicated to establishing a best-in-class research practice across the Admiral. As a UX Researcher with a passion for service design, you will be a … key player in shaping this exciting initiative. Responsibilities: Elevate the Research Practice: Establish a best-in-class UX research practice, driving its implementation throughout the company. Advocate for the value of research, building strong relationships and securing buy-in across departments. Develop research frameworks to maximise research impact and deliver demonstrably positive outcomes. Own and More ❯

network you want to login/join with: Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is … passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products … and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable More ❯

Social network you want to login/join with: User Researcher - Active SC clearance only, cardiff col-narrow-left Client: Amber Labs Location: cardiff, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: User Researcher - Must have Active SC clearance Location: Remote … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced User Researcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development of … and aligned with the needs of diverse users. With a design-led approach, you will guide services through the discovery phase and beyond, collaborating with multidisciplinary teams and embedding research insights into the product lifecycle. This role requires someone who understands the unique needs of public sector users and has a proven ability to work within the Government Digital More ❯

to care and support for children, adults and their families and carers. To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care. We are currently looking for a Welsh-speaking Website Senior Officer to join us on a permanent basis. This role is offered with flexible working options … design, functionality and performance, managing updates, resolving technical issues with external developers, and ensuring compliance with accessibility, digital, and Welsh language standards. Youll also regularly monitor analytics, carry out user research, and report on performance to support continuous improvement. Additionally, you will: - Lead redesign projects and implement enhancements - Develop, design and publish online and offline content that meets … need: - A proven track record of managing websites and creating content - Experience using content management systems, HTML, site structure, and analytical and governance tools - Experience structuring, designing and publishing user-centred content for online and offline channels - Experience sub-editing and proofreading materials and turning complicated or technical text into plain English or Welsh - Experience creating and implementing marketing More ❯

online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that impact millions of people, ensuring our services meet real user needs. Our team designs guidance, tools, and forms that sit on GOV.UK to support programmes and business areas across the department. We need a Senior Performance Analyst to help … us better understand how our customers use these, so we can identify opportunities to make improvements to enhance the user experience. The successful candidate will play a vital role in helping the team access key insight about how users interact with HMRCs GOV.UK content and guidance and understand how we can use this to inform user-centred solutions. … to make a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to More ❯

online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that impact millions of people, ensuring our services meet real user needs. Our team designs guidance, tools, and forms that sit on GOV.UK to support programmes and business areas across the department. We need a Senior Performance Analyst to help … us better understand how our customers use these, so we can identify opportunities to make improvements to enhance the user experience. The successful candidate will play a vital role in helping the team access key insight about how users interact with HMRCs GOV.UK content and guidance and understand how we can use this to inform user-centred solutions. … to make a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to More ❯

Social network you want to login/join with: User Researcher Consultant (SC Eligible), Cardiff Client: Stealth iT Consulting Location: Cardiff, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI … policy with ad hoc client site visits when required (on average 1-2 visits per month, but can be more or less). They are looking for a permanent User Researcher Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. The top end of the budget is … plus full benefits. Primary skills and experience required: Must be eligible for SC Clearance Hands-on experience leading user research, using behavioural and attitudinal methods, and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS More ❯

Join to apply for the Lead User Researcher role at Confused.com 1 day ago Be among the first 25 applicants Join to apply for the Lead User Researcher role at Confused.com About Confused.com Confused.com is the UK’s first comparison platform for car insurance. We’ve been helping customers since 2002 by empowering them to make better decisions … mission is understanding what current and future customers want and translating that insight into guidance for the business. To supercharge that work, we are looking to hire a Lead User Researcher. Based in the user experience design team and working closely with Product Designers and Managers, you will ensure we are: Useful - are our services helping users accomplish … this insight, you’ll organise, analyse, publish, and promote it so our colleagues can make informed decisions about the future directions of the business. As our sole dedicated Lead User Researcher, this is a pivotal role and a great opportunity to build and shape how research is done and integrated into the wider business. What You Will Be More ❯

with the experience and skills needed to perform this role. Job Description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. … You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust research with real-world impact. You will be based at our Welsh Language … Centre with access to research labs and facilities. This is an exciting time to join an organisation that is at the forefront of cutting edge user research. Our video tells you a bit more about what we do and how we do it. User Research in HMRC If this sounds like the sort of thing which More ❯

researchers, analysts, developers and architects, not to mention stakeholders and colleagues across Companies House. Candidates will be effective communicators with knowledge and application of product management techniques. They understand user centred design practices and know how to embed them into an agile workflow to deliver timely findings. Please note - Companies House cannot offer Visa sponsorship to candidates through this … researchers, analysts, developers and architects, not to mention stakeholders and colleagues across Companies House. Candidates will be effective communicators with knowledge and application of product management techniques. They understand user centred design practices and know how to embed them into an agile workflow to deliver timely findings. Find out more about the Product Manager profession. Responsibilities Define and own … the vision and scope for products, engaging teams and stakeholders in the development of that vision over time. Champion your users, reviewing research, feedback, data and insights to inform continuous improvement and decide on the priorities for user research and business analysis. Work across the organisation to engage stakeholders throughout the journey through visible progress and transparent More ❯

strategic and hands-on Head of Product to own the product vision and delivery of Inheritly. You'll translate our vision into a product roadmap, build intuitive and compliant user experiences, and work closely with design, engineering, partners, and stakeholders. You’ll lead product development from MVP to scale, with a strong focus on user adoption and progressive … legacy planning as overdue for reinvention, and you're excited to challenge the status quo with elegant, intuitive solutions. You thrive on translating complex, emotionally charged problems into seamless user experiences. The skills and experience you will need 5+ years in product management , including experience owning a product roadmap end-to-end. Proven ability to secure product-market fit … their most sensitive life moments. MVP data-driven prioritisation : Lead the development and launch of the MVP, and continuously iterate based on data and client feedback to refine features, user flows, and optimise business impact. Help build a transformational customer journey : We want to deliver much more value to customers (IFAs and end customers) at much less cost. User More ❯

User Researcher Contract - Paying between £300 to £350 Per Day, Outside IR35, Based in South Wales (Hybrid Working), To Start ASAP Your new company You will be working with a leading organisation that is based in South Wales. Your new role You will play a key role in helping to understand users' needs, behaviours, and motivations through a variety … of research methods. Your insights will directly inform product and service design decisions, ensuring the delivery of meaningful and user-centred experiences. What you'll need to succeed Proven experience as a User Researcher or in a similar role Strong understanding of user-centred design and research methodologies Experience conducting research across the product More ❯

User Researcher Contract - Paying between £300 to £350 Per Day, Outside IR35, Based in South Wales (Hybrid Working), To Start ASAP Your new company You will be working with a leading organisation that is based in South Wales. Your new role You will play a key role in helping to understand users' needs, behaviours, and motivations through a variety … of research methods. Your insights will directly inform product and service design decisions, ensuring the delivery of meaningful and user-centred experiences. What you'll need to succeed Proven experience as a User Researcher or in a similar role Strong understanding of user-centred design and research methodologies Experience conducting research across the product More ❯