2 of 2 User Research Jobs in East London

deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?' Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish ...

content standards, governance, and content quality across the councils web platforms. You will oversee the day-to-day activities of Content Design Officers, champion user-centred content design principles, and help services reimagine how they communicate with residents. Working across multidisciplinary teams, you will define content strategies, develop standards … services improve how they communicate with residents and achieve organisational objectives. Champion content design best practice, working with teams across the council to define user and organisational needs and deliver content that meets both. Own and maintain content standards, style guides, guidance, and reusable content patterns to support consistent ...