1 to 25 of 70 User Research Jobs in London

UX Research Manager Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, join HSBC UK, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you … new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced UX Research Manager to be an essential part of one of the most high-impact teams in our organisation. This is a unique opportunity to help influence, shape and define the … collaborate closely with business, product, and engineering teams, elevate our design vision, and help embed a design-led culture of creativity, quality, and innovation. About The Role: The UX Research Manager reports into the Head of Insight, within our Insight, Strategy and Effectiveness Centre of Excellence. Day to day you will be embedded in the Experience Design team in More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The RoleAs a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.The … Responsibilities* Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use quantitative methods More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients … users. The Responsibilities * Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use More ❯

User Researcher 6-7 months London or Leeds/Remote - Up to 1 day per week on-site £490 per day - Umbrella only Responsible for using a variety of research methodologies to develop customer insights for brand experiences and communications that are highly interactive for web, mobile and other digital applications. Techniques may include ethnographic research, generative … research, quantitative research, workshops, third-party research, surveys, focus groups, social listening, prototyping, usability and accessibility testing. Interprets and analyzes research data, mining it for relevant information; often holds a technical or statistical background, analytical skills, and experience in user research Sensitive material to do with cervical screening (sexual assault, medical trauma, LGBTQIA+ experiences … Planning, executing and reporting research that will shape services as a standalone user researcher Expected to have deep user research experience, including creating safeguarding practices and approaches Experience with content testing with a focus on inclusivity and accessibility Good communicator, able to manage complex stakeholder landscapes and influence people's decisions All profiles will be reviewed More ❯

Senior User Researcher Shaping products that genuinely connect with people takes more than clever design; it takes insight. This role puts you at the heart of that process, helping well-known brands and scaling businesses understand their users and create experiences that stand out. Ready to lead the future of AI? A globally leading AI engineering firm needs a … Senior User Researcher to own the full user research process on their most ambitious projects. This is your chance to be at the forefront of innovation, turning insights into reality. Role Overview: Location: Central London/Hybrid Package: £60,000- £78,000per annum & benefits Industry: Technology/Product Design & Research What You’ll Be Doing: Leading … the full user research process on projects, from opportunity spotting through to embedding insights into product strategy. Running discovery and delivery research streams, aligning them with agile workflows. Using a mix of qualitative and quantitative methods to validate ideas and test product experiences. Partnering with product and design teams to turn evidence into actionable strategy and roadmaps. More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case!You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions.Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or More ❯

We have an exciting opportunity for a skilled User Experience Designer to join our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user … scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run user experience research to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from … user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design More ❯

Fintech with ambitions and quality is looking for a UX/UI or Product Designer. The UX/UI or Product Designer will be responsible for creating and refining user interfaces, conducting user research, designing user flows, and creating prototypes. Day-to-day tasks include collaborating with the product development team, conducting usability tests, and iterating … on design solutions based on user feedback. The role also involves updating design documentation. Qualifications Proficiency in UX/UI design, including wireframing, prototyping, and visual design Experience with user research, usability testing, and user-centred design principles Strong skills in product design, including creating user flows and interaction design Proficiency with design tools such More ❯

responsible for hiring, mentoring, and performance managing the PMs operating across the business. Execution: Directly manage the day-to-day operations of the central Product Strategy squad, which includes User Research and Product Analytics. Insight-Driven Prioritisation: Prioritise User Research and Product Analytics projects to ensure we are focused on the most impactful work. Listen to … core problem, and lead the post-project analysis to determine the impact and next steps. Driving Growth: Drive the key results for the product organisation, including metrics such as user engagement, retention, feature adoption, and conversion rates. Customer messaging: Working with Product Marketing to ensure our features and customer journeys are well positioned for our members Requirements Must-Have … in shipping quickly, experimenting and learning from the results Experience in building out a framework for product strategy in a business Experience working on mobile-first products Comfort in user research practices and helping facilitate them Experience in looking at data to make informed decisions Nice-to-Have Requirements Experience in social media, dating apps, or platforms with More ❯

User Researcher 6 Months Hybrid - London 2 days per week (Inside IR35) £590 per day (Inside IR35) ***Due to the nature of the client, the selected candidate must be eligible for SC Clearance and have at least 5 years' residence in the UK*** The ideal candidate will have experience in GDS projects and have experience of Service Design Requirements … for the role Strong experience in user research, service design, or human-centred design Strong portfolio of research work demonstrating strategic impact, storytelling, and end-to-end capability Deep expertise in user-centred design principles and research methodologies Experience working within agile teams Skilled in planning, conducting, and analysing research independently Able to communicate … findings clearly and influence decision-making at all levels Comfortable facilitating workshops and engaging senior stakeholders Familiarity with accessibility standards (e.g., WCAG) and inclusive research practices Understanding and experience of Government Digital Services (GDS) Desirables Exposure to digital service delivery and integration with design systems Degree in User Research, Psychology, HCI, Anthropology, or a related discipline Disclaimer More ❯

Senior/Lead Service Designer/User Researcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead Service Designer/User Researcher to join our team. The ideal candidate will have a strong background in service design, user research, and user experience, with a proven track record of delivering impactful solutions … in a government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct user research to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of past … assessments where you identified challenges, developed strategies to overcome them, and implemented solutions that enhanced user experiences. Collaborate with cross-functional teams in an Agile environment to iterate on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead Service Designer More ❯

Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we … leaders will be committed to your career and development from day one. Key Responsibilities Define and implement key safety metrics for generative AI (and in particular language) applications. Perform user research to understand the application’s risks and failure modes. Integration of AI/ML components with frontend, backend, data and compute infrastructure Responsible for high quality software … quantitative or engineering discipline (e.g., computer science, computational biology, bioinformatics, engineering, among others); OR equivalent work experience as a professional ML engineer or data scientist. Prior experience carrying out user research for software development. Knowledge of generative AI and large language models. Strong skills in Python, including development and testing. Knowledge of agile practices and able to perform More ❯

Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we … leaders will be committed to your career and development from day one. Key Responsibilities Define and implement key safety metrics for generative AI (and in particular language) applications. Perform user research to understand the application’s risks and failure modes. Integration of AI/ML components with frontend, backend, data and compute infrastructure Responsible for high quality software … quantitative or engineering discipline (e.g., computer science, computational biology, bioinformatics, engineering, among others); OR equivalent work experience as a professional ML engineer or data scientist. Prior experience carrying out user research for software development. Knowledge of generative AI and large language models. Strong skills in Python, including development and testing. Knowledge of agile practices and able to perform More ❯

and safety aspects of using AI in drug discovery and the clinic. Key responsibilities Define and implement key safety metrics for generative AI (and in particular language) applications. Perform user research to understand the application's risks and failure modes. Integration of AI/ML components with frontend, backend, data and compute infrastructure Responsible for high quality software … quantitative or engineering discipline (e.g., computer science, computational biology, bioinformatics, engineering, among others); OR equivalent work experience as a professional ML engineer or data scientist. Prior experience carrying out user research for software development Knowledge of generative AI and large language models Strong skills in Python, including development and testing Knowledge of agile practices and able to perform … AI/ML approaches and deployment of AI/ML powered applications - especially using language models or NLP and agent-based approaches (e.g. LangGraph, PydanticAI, AutoGen) Prior experience conducting user research for AI applications Knowledge of AI/ML evaluation and benchmarking approaches, including safety and robustness evaluations Web-based front end development experience More ❯

Summary Triad is seeking a skilled Content Designer to join our team working on meaningful public sector digital services. You'll play a critical role in creating clear, concise, user-focused content for government-facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens. You will collaborate with multidisciplinary … teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the GOV.UK content style guide and contribute to agile delivery teams across the entire product lifecycle. Key Responsibilities Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services. Content Strategy - Develop … and manage content strategies aligned with service and user goals. User-Centered Design - Write and iterate content based on user research, testing feedback, and analytics. Collaboration - Work closely with stakeholders, designers, developers, and policy teams to ensure content meets user and business needs. Accessibility - Ensure content is inclusive and accessible to all users, adhering to More ❯

multichain asset management, NFT interactions, and transaction signing. Working closely with product and engineering, they'll turn complex concepts such as gas fees and cross-chain swaps into clear user journeys, while maintaining a scalable design system across web, mobile, and hardware wallets. The role requires proven blockchain product design experience, strong user research skills, and the … ability to embed trust and security into every interaction, ensuring the product remains accessible, competitive, and user-friendly in a rapidly evolving space. RESPONSIBILITIES: Lead the design of user experiences for multichain wallets, NFTs, and crypto transactions. Translate complex blockchain concepts into clear, user-friendly flows. Collaborate with product managers, engineers, and other stakeholders to define and … deliver features. Create and maintain a scalable design system across web and mobile platforms. Conduct user research and usability testing with both crypto-native and new-to-Web3 users. Ensure trust, security, and clarity are central to all designs. Stay ahead of blockchain and Web3 design trends to drive innovation. WE NEED YOU TO HAVE: 5+ Years experience More ❯

evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness to … We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating … a users content journey maps to government processes. They write clear, usable content for transactional and information services and assure the quality of others work. They use data and user research to make content decisions. The content designer will be responsible for assuring content quality and best practice. Together with other UCD professions, youll ensure quality, innovation, and More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next 'Rising Star of the Year?' Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script … and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a … broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience More ❯

Link to Privacy Policy Link to Cookie PolicyUser Researcher page is loaded User Researcherlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R7959 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. … career-defining opportunity to build the future of fintech. Job Description SummaryUX Researchers at design world-class financial products and payment experiences that are intuitive, empowering, and grounded in user needs. You'll be an integral part of the product development process, shaping ideas, designing end-to-end flows, and collaborating with cross-functional teams to deliver elegant solutions … that succeeds together. We are looking for a self-driven and hands-on UX Researcher who finds personal fulfillment in the collective success of the impact we have on user experiences. As we believe in-person collaboration supports the collaborative culture at , you'd be working in a hybrid model with three days in the office per week.You will More ❯

product features. Collaborate with engineering, design, and commercial teams to ensure smooth, agile delivery. Own backlog management, sprint planning, and release schedules. Champion a data-driven approach, leveraging analytics, user feedback, and market insights to shape the roadmap. Conduct user research to uncover insights that influence product direction. Present product updates and insights to senior stakeholders with … products and leading cross-functional teams. Strong commercial awareness with the ability to connect product work to business outcomes. Data-led decision maker with excellent analytical skills. Passionate about user research, discovery, and embedding customer insight into product design. Exceptional communication and stakeholder management skills. Ambitious, hands-on, and ready to step into a bigger role with scope More ❯

Bournemouth, London or Stockport). Full time hours. We are happy to discuss flexible working! Top 3 skills needed for this role: Ability to create clear, accessible content using user research, journey mapping, and UX principles Skilled in working cross-functionally with product, UX, and business teams Proficient in content management systems (e.g. Sitecore), digital analytics, and content … the UK Product journey, which includes the UK Member App and the web-based Memberzone. You will be responsible for developing, updating, and reviewing content across end-to-end user journeys, informed by data and research from both internal and external sources. Working closely with business stakeholders and a cross-functional team of product and UX professionals, you … will craft content that delivers seamless, user-focused experiences while meeting business objectives. Key Actions Design clear, user-focused content that simplifies complex processes and works seamlessly across digital channels Use research and data to understand user needs, identify content gaps, and create intuitive user journeys Build and manage content experiences using tools like Sitecore More ❯

metric: increasing daily active users Define and track team KPIs, contribute to broader product group OKRs, and ensure alignment with the overall product vision and strategy Dive deep into user research (qualitative and quantitative) Partner with engineers to scope, build, and refine features that are intuitive, valuable, and commercially successful Own backlog prioritisation and ensure coordination of product … decision maker who can confidently present insights and explain complex technical concepts to non-technical stakeholders Strong analytical mindset, with hands-on experience using product analytics tools to uncover user behavior and drive product strategy Experienced in leading cross-functional teams, setting clear goals, and driving continuous discovery and delivery cycles Exceptional communication and interpersonal skills with the ability … to influence and align diverse teams and stakeholders Solid foundation in user research, market analysis, and business fundamentals, enabling strategic product thinking and customer-centric innovation The Interview Process Online interview with the Senior Talent Partner and a Group Product Manager Final stage interview with a Product Director and the Senior Director of Product Be comfortable. Be you. More ❯

how the visitor uses the website. Maximum Storage Duration : 2 years Type : HTTP Cookie _ga_# Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Maximum Storage Duration : 2 years Type : HTTP Cookie g.gif Registers statistical data on users … data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. NID Pending Maximum Storage Duration : 6 months Type : HTTP Cookie # Used to track user's interaction with embedded content. Maximum Storage Duration : Session Type : HTML Local Storage Secure-ROLLOUT_TOKEN Pending Maximum Storage Duration : 180 days Type : HTTP Cookie iU5q-!O9@$ Registers a … unique ID to keep statistics of what videos from YouTube the user has seen. Maximum Storage Duration : Session Type : HTML Local Storage LAST_RESULT_ENTRY_KEY Used to track user's interaction with embedded content. Maximum Storage Duration : Session Type : HTTP Cookie LogsDatabaseV2:V# LogsRequestsStore Used to track user's interaction with embedded content. Maximum Storage Duration More ❯