1 to 25 of 236 User Research Jobs in London

additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other … digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds … to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences. Required technical and professional expertise Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing More ❯

skilled and passionate UX/UI Researcher to join our growing team. In this role, you'll have a pivotal impact on shaping the user experience of our beauty-tech platform. Your insights will inform our design and product strategies, guiding Noli toward seamless and personalised user experiences. … This role involves deep user research, data analysis, and the translation of findings into actionable recommendations that drive our personalised beauty recommendations, diagnostic tools, and broader platform functionality. Key responsibilities: Develop and drive user research strategy: Define, design, and execute a research strategy that aligns … with Noli's product vision and business objectives. Collaborate across product pods and future categories to maximise the impact of research efforts. Conduct comprehensive user research: Utilise both qualitative and quantitative methods (e.g., user interviews, usability testing, A/B testing, surveys, diary studies) to gain More ❯

Job Details: User Research & Service Design Lead Vacancy Name: User Research & Service Design Lead Vacancy No: VN577 Location: Location Here Employment Type: Fixed Term Contract Overview: We are seeking a talented and experienced User Research and Service Design Lead to join our team. In … this role, you will be responsible for leading user research initiatives and driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities Responsibilities: Lead and manage user research activities, including interviews, surveys, usability testing, and data … analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to define user requirements and inform product/service design decisions. Lead key projects that support strategic pillars of the organization, ensuring alignment with business More ❯

Job Details: User Research and Service Design Lead Vacancy Name: User Research and Service Design Lead Vacancy No: VN715 Location: Location Employment Type: Contractor Basis: Fixed Term Duration Overview: We are seeking a talented and experienced User Research and Service Design Lead to join … our team. In this role, you will be responsible for leading user research initiatives and driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities: Lead and manage user research activities, including interviews, surveys, usability testing … and data analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to define user requirements and inform product/service design decisions. Lead key projects that support strategic pillars of the organization, ensuring alignment More ❯

A unique opportunity to shape our customer research function, defining methodologies, tools and processes Freedom to shape a mixed-method research approach, working across both deep user interviews and data-driven insights to paint a holistic picture of our customer You will make a direct impact on … product development and business strategy - your research will inform key decisions across the company, not just isolated UX tweaks Your purpose in our mission We've raised $17.8 million in Series A funding led by Google Ventures and joined by Khosla Ventures. They believe in our vision that the … will develop your skills and enable you to deliver on the pod mission. This is what you'll be doing As a Senior Customer Research Analyst at Genie AI you'll be joining us in a dynamic stage of our growth so you'll face lots of different challenges. More ❯

are looking for an experienced UX Researcher who can derive meaningful, human-centered insights that inspire and drive great design using qualitative and quantitative research methods. In this role, you will help set the standard for research practices on the Aave Companies' design team. This includes executing research including initial product exploration and market fit, using existing prototypes, quantitative research for new features, qualitative research for unmet user needs, discovering pain points, and synthesizing research into opportunity areas and actions. You will support our UX/UI design team in the early stages … of the design process with more in-depth qualitative interview sessions with users and more granular prototype/product user testing later on in the product life cycle. The research will also inform our product roadmap and guide our stakeholders/product managers in understanding what kind of More ❯

and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish … user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and More ❯

Join the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. We are seeking a skilled Strategist to enhance our User Research and Experimentation team within the Digital and Ecommerce department. Location & Working Pattern Location: London Head Office, Pimlico Working pattern: Hybrid approach, combining … days in the office weekly to connect with the team. Salary Target salary: Up to £60,000 Key Responsibilities Maximize value from experiments and User Research activities. Analyze and interpret insights from large-scale A/B testing and UX research. Collaborate with stakeholders to gather requirements and … analysis methods, including statistics, with the ability to extract insights from qualitative and quantitative data. Experience with large-scale A/B testing and user research methods. Proficiency with spreadsheets and dashboards for data analysis. Excellent communication skills to convey complex information clearly to technical and non-technical More ❯

Director of Service Design and Research page is loaded Director of Service Design and Research Apply locations London Amsterdam Aalborg time type Full time posted on Posted Yesterday job requisition id R93683 About our Team: Elsevier's Academic & Government (A&G) is committed to advancing research, education … institutional success through intelligent, purpose-driven technology and analytics. From empowering faculty and researchers with tools like Interfolio and Pure to enhancing institutional planning, research assessment, and academic discovery, our solutions support the full research and education lifecycle. By integrating data, workflows, and insights across teaching, research … funders, and governments navigate complexity, demonstrate impact, and drive meaningful outcomes in a rapidly evolving academic landscape. About the Role: The Service Design and Research Team is a strategic function within Elsevier Academic & Government's UX team, focused on shaping user-centric experiences across products and services. Positioned More ❯

You will need to login before you can apply for a job. Sector: Research and Development Role: Senior Executive Contract Type: Permanent Hours: Full Time dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always … of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. About the Role As a Senior User Researcher , you will streamline, scale, and enhance research practices within the dunnhumby Retail Media team. You'll ensure researchers, designers, and cross-functional … teams have the tools, processes, and infrastructure needed to deliver high-impact insights efficiently. Your work will drive operational excellence , reduce research bottlenecks, and accelerate decision-making across our product and media teams. What you'll be working on Research Operations & Governance Establish and manage research recruitment More ❯

our clients to thrive. What You'll Do As a member of BCG's UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You'll be responsible for research and design through a product's discovery phase to … creative and experienced Researcher & Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities User Research & Analysis: Conduct qualitative and quantitative user research to understand user … behaviors, and pain points. Develop insights that inform and evaluate design recommendations, ensuring they are grounded in evidence and aligned with business objectives. Analyze user feedback and usage data to inform design decisions. Prototyping & Design Execution: Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual More ❯

Who we are Founded in 2017, Creative CX is a specialist Experimentation & UX Consultancy. We help businesses to research, optimise, personalise and innovate across the entire customer experience, to drive measurable growth. And we help them establish and scale experimentation programmes so that every team can experiment everywhere. What … easyJet, AJBell, Hastings Direct, Heathrow, Omaze, Travis Perkins, Premier Inn and YOOX Net-A-Porter Group. Helping them to innovate and continuously improve through research and experimentation, and helping them to mature and scale their experimentation programmes. However, Creative CX is growing because we’ve been winning additional clients … to find a new talented individual to join our wonderful CCX team! At Creative CX we believe that continually improving the customer experience through research, innovation and experimentation is critical for our clients to remain relevant and competitive. We strive to make a real difference to our clients’ businesses More ❯

MS) and Self-Service (SS) models, with a strategic push toward self-serve solutions through our Sphere platform. About the Role As a Senior User Researcher , you will streamline, scale, and enhance research practices within the dunnhumby Retail Media team. You'll ensure researchers, designers, and cross-functional … teams have the tools, processes, and infrastructure needed to deliver high-impact insights efficiently. Your work will drive operational excellence , reduce research bottlenecks, and accelerate decision-making across our product and media teams. What you'll be working on Research Operations & Governance Establish and manage research recruitment … processes, improving access to high-quality insights. Build and maintain user research panels (brands, agencies, internal users), enabling faster, targeted participant recruitment. Ensure compliance with GDPR, data protection laws, and ethical standards in research. Knowledge & Insights Management Develop a centralised research repository to consolidate insights, making data More ❯

Who we are Founded in 2017, Creative CX is a specialist Experimentation & UX Consultancy. We help businesses to research, optimise, personalise and innovate across the entire customer experience, to drive measurable growth. And we help them establish and scale experimentation programmes so that every team can experiment everywhere. What … easyJet, AJBell, Hastings Direct, Heathrow, Omaze, Travis Perkins, Premier Inn and YOOX Net-A-Porter Group. Helping them to innovate and continuously improve through research and experimentation, and helping them to mature and scale their experimentation programmes. However, Creative CX is growing because we’ve been winning additional clients … motivated mid-level UX Designer, with 2+ years of practical experience in a UX design role. The successful candidate will be confident in applying user-centered design principles to solve complex customer problems, create seamless digital experiences, and drive measurable improvements through design. They will also be able to More ❯

Senior Product Operation Specialist (User Research) Regular London Content Other Job ID:5092 Update 2025-03-25 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. … at In this role, you'll play a pivotal part in shaping and maintaining the quality of our tourism content while enhancing the overall user experience for our EU audiences and customers. In this Role, you'll get to: Work closely with product and R&D teams to drive … innovation in content operations. Stay ahead of global travel trends and user behaviour to inform content strategies, enhance user engagement, and improve operational efficiency through market-driven insights. Collaborate with cross-functional teams to align content strategies across user needs and business goals. Lead the design and More ❯

team working closely with colleagues in Product, Engineering, Design and Brand to reimagine our product experience, designing for scale and speed. Job purpose Enhance user experience through the power of words by creating content that informs and delights users. Inspire, shape and inform the design and content decisions we … make to deliver exceptional user centric products by providing clarity, consistency and user-centric content that aligns with our tone of voice. Be an integral member of the dunnhumby design team, working closely with Designers, UX Researchers, Product Managers, Engineers and stakeholders to understand requirements on complex B2B … platforms in the data science domain. Optimise copy based on data-driven insights, user feedback and best practice to ensure our products meet the needs of our users. Collaborate throughout all stages of the product design and development process: researching, ideating, planning, writing and testing. Write, review and localisation More ❯

products, so whilst consistency plays a crucial role, we still enjoy a high degree of ownership and autonomy in our work. We apply a user-centric approach to complex problem-solving and collaborate with product owners, engineers, other designers and a wide range of internal and external stakeholders in … you'll be doing Collaborate closely with product owners, analysts, engineers and the design team Lead the end-to-end design process, from discovery research to effective problem framing, ideation, co-creation, prototyping, and user testing, into high-fidelity designs that will achieve a high impact across multiple … products Drive product discovery involving all key stakeholders in the process Organise and facilitate stakeholder and user workshops Conduct desk and user research and turn your findings into actionable insights, process maps and user journeys. Acting as the voice of the user and an advocate More ❯

User Researcher Contract - 6 months Paying up to £600 Inside IR35 Remote with occasional travel As a User Researcher, your role will involve: Collaborating with Product Managers, Designers, Developers, and fellow User Researchers to plan and execute impactful research that deepens our understanding of users' needs … and behaviors. Contributing to the creation of products and services that genuinely address user problems and enhance their experience. Leading research efforts within your team, advising on the most effective methods and techniques for gathering valuable user insights. Organizing and conducting both qualitative and quantitative research … concept evaluations. Leveraging surveys and other quantitative methods to extract actionable insights and partnering with analytics teams to enrich your findings. Considering the entire user journey, as well as external factors such as business objectives, policy implications, and technical limitations that may influence the user experience. Effectively presenting More ❯

Lean Startup methodology, formulating testable hypotheses, success metrics, and prioritizing features based on potential impact and feasibility. Data Analysis & Insights: Continuously analyze in-app user behavior data, set out the key metrics of success, identify trends, and extract actionable insights to inform product decisions and identify areas for improvement. … User & Market Research: Conduct user research (with parents and through observation), analyze competitor offerings, and stay informed about the latest trends in early childhood education and mobile app development. Ideation & Prioritization: Gather and synthesize ideas from various sources including user data, internal feedback (marketing, growth … and your own insights. Prioritize these ideas based on validated hypotheses and potential impact. Experimentation & Prototyping: Design and execute A/B tests and user testing sessions to validate product hypotheses and iterate on features. Create low-fidelity prototypes to quickly test concepts and gather feedback, in close cooperation More ❯

Type: Full-time Are you an experienced Product Designer (UX) with a passion for creating seamless and intuitive digital experiences? Do you thrive on user research, discovery, and designing enterprise-level solutions that put the user first? If so, we'd love to hear from you! About … the Role As a Senior Product Designer at Bank, you'll play a key role in designing and delivering user-centred digital products for both our clients and internal teams. From conducting user research and facilitating workshops to wireframing, prototyping, and testing, you'll be at the … forefront of shaping innovative financial solutions. What You'll Do Strategize & Design: Conceptualize and design new products and features across multiple teams. User Research: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journey mapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop More ❯

for our core platform. This role demands a self-starter comfortable taking ownership in a fast-paced environment. You will drive product strategy, gather user feedback, prioritise features, and collaborate with engineering to deliver exceptional user experiences. Given our small team, a proactive and independent work style is … essential. A passion for user-centric design and some hands-on design experience are highly valued. As a tight-knit team, your contributions will have a significant impact. Responsibilities: Product Strategy & Roadmap: Execute and contribute to the product strategy and roadmap. User Research & Analysis: Conduct user research, analyse feedback, and identify market trends. Requirements Gathering & Documentation: Translate needs into user stories, specifications, and documentation. Design Collaboration & Execution: Collaborate with the CPO on design, leveraging your Sketch/Zeplin experience, sometimes independent design creation will be required Agile Development: Work closely with engineering in More ❯

including Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit. S&P's flagship "iLEVEL" product line seeks a UX Designer to enhance user experiences within the private markets franchise, with a focus on refining and evolving our offerings to support the unique workflows of our Private Credit … focused clients. Key Responsibilities: User Experience Strategy & Vision: Develop a clear UX vision and strategy for extending our product line to support the unique needs of Private Credit investors, while aligning with overall business objectives and design strategy. User Research & Market Analysis: Conduct user research … product strategy. Present design concepts and incorporate feedback from internal teams and customers. Design Validation & Iteration: Test and iterate on design solutions based on user feedback and data-driven insights. Use qualitative and quantitative methods to refine workflows and improve product usability. What We're Looking For: Proven experience More ❯

the status quo, we'll help you make your moment. Join Team Purple. Join IFS. Job Description We are seeking a visionary AI Design & Research Lead to establish our design practice. As our first design specialist, you will shape how users experience our AI systems and conduct foundational research to inform our product development. This pioneering role combines UX leadership, user research expertise, and the ability to build a world-class design team from the ground up. You will work at the intersection of complex industrial systems and cutting-edge AI technology to create intuitive, impactful … user experiences. You will be responsible for developing frameworks that make complex AI capabilities accessible and valuable to users across various industrial contexts. This leadership position requires a deep understanding of both design principles and AI capabilities, with the vision to establish design as a core pillar of our More ❯

Senior User Researcher Department: Design Employment Type: Permanent - Full Time Location: London Reporting To: Sofia Cardoso Description Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're … investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. At Freetrade, design and research are at the heart of how we build products. We believe great investing experiences are created by deeply understanding our customers' needs and behaviours. … As our dedicated UX researcher, you'll have the opportunity to define and embed research best practices while working alongside a highly collaborative team of designers, product managers, and engineers. Your insights will directly shape our product roadmap, ensuring we build features that make investing accessible, engaging, and rewarding. More ❯

UX/UI designers at Optimove are empowered to solve hard business problems through user-centered design. They work in close collaboration with product managers and engineers, and they enjoy a high level of autonomy. They practice true continuous Product Discovery, interact directly and frequently with our customers and … users, conduct user research and usability tests, and they enjoy access to a variety of data sources to support their decisions. The Senior UX/UI Designer position here at Optimove is truly a key role with high impact, which greatly contributes to our product vision. Responsibilities Identify … and understand user behavior and challenges - through direct and frequent interactions with customers, in which you will conduct user research activities (interviews, observations) and usability tests, as well as through close collaboration with product managers, peer UX/UI designers, customer success managers and other stakeholders - and More ❯