1 to 25 of 283 User Research Jobs in London

We have an exciting opportunity for a skilled User Experience Designer to join our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user … scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run user experience research to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from … user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design More ❯

of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is … next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain … points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as More ❯

solutions powered by data science. What you'll be working on A hands-on design and innovation practitioner, you will shape our products into usable and useful experiences with user needs and business goals at the forefront. Working in an agile, global team, you will work closely with designers, engineers, data scientists and product managers to solve problems in … excellence will be essential to avoid siloed thinking and efforts. You will support the Product Design Principal and Product Design Manager in defining standards and guidelines across design and research, ensuring quality and consistency in product experience. A strategic thinker, you will apply design attention to the small details and the big outcomes, setting service KPIs (Key Performance Indicators … vision, designs and explaining decisions. Key accountabilities Provide design leadership within product delivery teams working closely with product managers, UX researchers, engineers, and data scientists. Lead the creation of user-centric experiences that meet a high-quality, industry leading standard. Partner with product managers to translate requirements into user flows, wireframes, mock-ups and prototypes that lead to More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs … and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design · Lead the design of effective and intuitive interaction patterns for digital products and services. · Translate user research findings into actionable interaction designs. · Create high-quality wireframes, prototypes … and user flows to communicate design concepts clearly. · Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. · Conduct usability testing and iterate on designs based on user feedback and data insights. · Champion design best practices and advocate for user-centred approaches within teams. Project Leadership · Manage interaction design deliverables, ensuring timely and More ❯

services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint. The Role As a Lead User Researcher at Tangity, you'll play a critical role in shaping meaningful, accessible public services that deliver lasting value to users. You'll lead research initiatives across the … full delivery lifecycle-helping agile teams validate assumptions, reduce delivery risk, and prioritise work based on real user needs. You will work autonomously, collaborating with designers, BAs, developers, and product managers to ensure evidence drives decisions at every stage. You'll also contribute to service strategy, guide team ways of working, and foster a user-first mindset across … the wider project and client organisation. What you'll be doing: Plan, lead, and deliver user research for public services across Discovery, Alpha, Beta, and Live phases Apply a range of qualitative and quantitative research methods-e.g. depth interviews, usability testing, contextual inquiry, surveys-to surface behavioural insights Establish and maintain lightweight feedback loops with target user More ❯

task. Turn nebulous concepts into specific ideas that are useful and delightful end-to-end digital product experiences. Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly. Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement. Draw insights from research and data, and … know how to turn those insights into tangible solutions. Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing. Oversee the UX from conception to launch. Be a positive role model and culture carrier within the design team as well as an advocate for design within the Lightspeed organization. What you … Excellent communication and visualization skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity. Fluency in use of design systems, prototyping, and user research methodologies. A passion for sharing design strategies with fellow designers, product managers, and engineers to deliver better, more user-centered products. An acute level of self More ❯

compliant Salesforce solutions. Lead a team to deliver high quality functional outputs, as well as enable collaboration of team members across other connected streams of work including service design, user research, user experience, and development build. Plan and execute engaging, high quality functional workshops to elicit business needs. Roadmap planning and process design Lead and manage a … customer/citizen experiences. Delivery Leadership Lead and manage a team of often geographically dispersed Salesforce professionals of varying backgrounds and experience levels, including developers, business analysts, service designers, user researchers, testers, and functional consultants. Provide technical guidance and mentorship to team members, fostering a collaborative and high-performing environment. Manage project timelines, risks, budgets, and resources, ensuring on … record of investment in building high performing, diverse teams to successfully deliver programme goals. Experience in leading teams to deliver high quality key artefacts including design blueprints, process documentation, user stories and acceptance criteria, user personas etc. Experience in the end-to-end technology delivery lifecycle, including a strong understanding of the roles, responsibilities and skillsets required within More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience More ❯

Location: London Hybrid 3 days Type: Full-time Are you an experienced Product Designer (UX) with a passion for creating seamless and intuitive digital experiences? Do you thrive on user research, discovery, and designing enterprise-level solutions that put the user first? If so, we'd love to hear from you! About the Role As a Senior … Product Designer at Bank, you'll play a key role in designing and delivering user-centred digital products for both our clients and internal teams. From conducting user research and facilitating workshops to wireframing, prototyping, and testing, you'll be at the forefront of shaping innovative financial solutions. What You'll Do Strategize & Design: Conceptualize and design … new products and features across multiple teams. User Research: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journey mapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop and test interactive prototypes to refine user experiences. UI & Data Visualisation: Balance aesthetics with usability, ensuring consistency across products. Design System Contribution: Advocate for More ❯

a success. As we scale our platform, we are seeking a Senior UX Designer who possesses exceptional design skills, a creative mind, and a deep understanding of the digital user experience. In this pivotal role, you will be responsible for creating user-centered designs that are innovative, intuitive, and enhance our product's usability. Our Culture: At Luupli … creation of intuitive, top-quality designs from conception to final delivery. Collaboration: Partner closely with the product, engineering, and marketing teams to align product design with our strategic objectives, user needs, and technological feasibility. Design Development: Produce comprehensive design deliverables including wireframes, user flows, mock-ups, and interactive prototypes to communicate design concepts and user interaction. User Research: Conduct and analyse user research and usability testing to gather insights, validate design decisions, and drive continuous design improvement. Design System: Establish and promote design guidelines, best practices, and standards to ensure a unified and consistent user experience across our product suite. Technical Liaison: Work closely with developers to ensure the accurate translation of More ❯

serious freedom to help shape and grow my clients brand across all digital touch points! The team you will be joining is a lean machine, navigating briefs, gathering customer research and delivering creative solutions to a fast-paced business. They share their colleague's spirit to grow the business through innovation and sales. As my client are knee deep … content and projects. They are embarking on updating their style for the launch of their new website and need a strong leader to deliver this new style with great user journeys, customer experience and beautiful UI. Whilst you'll be responsible for delivering the new style across the website and related products and platforms. You will work alongside the … dedicated team; taking an interest in user experience, testing and customer feedback. You will be the most senior designer in the business with scope to grow out your own team in the future. ROLE REQUIREMENTS Five or more years of experience in UX research and design Proficient with user interface design patterns and UCD methodologies Able to More ❯

ION is seeking a creative and motivated Senior UX Designer to join our dynamic team in London. As a Senior UX Designer, you will translate user insights into engaging and intuitive user experiences. We are looking for a strong UX designer who is qualified, with 4-6 years experience, who is eager to learn and enjoys the challenge … products. You will collaborate with Lead designers, product managers, and developers to create functional and visually appealing features that meet both our customers' and business needs. Key Responsibilities: Conduct user research and gather insights to inform design decisions. Create wireframes, prototypes, and user interface designs. Deliver design projects from concept to completion. You will be expected to … lead some projects or initiatives. Collaborate with cross-functional teams to ensure a seamless user experience. Participate in usability testing and iterate on designs based on feedback. Mentor junior designers and provide guidance on best practices and processes. Stay updated with the latest design trends and tools. Required Skills, Experience and Qualifications: 4-6 years experience in UX design. More ❯

SC Eligible A well-established technology consultancy is looking to hire UX Designers for full-time, permanent positions. This role is a great fit for individuals passionate about creating user-first digital services in agile environments. Location: Remote-first, with occasional client site travel Salary: Up to £55,000 per annum + benefits Clearance: Must be eligible for SC … with no trip abroad over 28 consecutive days) Essential: Experience with GDS prototyping toolkit and Coding experience with HTML, CSS, Javascript/Nunjucks Role Overview We're seeking a user experience designer who can take ownership of the design lifecycle from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and … usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive More ❯

SC Eligible A well-established technology consultancy is looking to hire UX Designers for full-time, permanent positions. This role is a great fit for individuals passionate about creating user-first digital services in agile environments. Location: Remote-first, with occasional client site travel Salary: Up to £55,000 per annum + benefits Clearance: Must be eligible for SC … with no trip abroad over 28 consecutive days) Essential: Experience with GDS prototyping toolkit and Coding experience with HTML, CSS, Javascript/Nunjucks Role Overview We're seeking a user experience designer who can take ownership of the design lifecycle from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and … usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive More ❯

SC Eligible A well-established technology consultancy is looking to hire UX Designers for full-time, permanent positions. This role is a great fit for individuals passionate about creating user-first digital services in agile environments. Location: Remote-first, with occasional client site travel Salary: Up to £55,000 per annum + benefits Clearance: Must be eligible for SC … with no trip abroad over 28 consecutive days) Essential: Experience with GDS prototyping toolkit and Coding experience with HTML, CSS, Javascript/Nunjucks Role Overview We're seeking a user experience designer who can take ownership of the design lifecycle from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and … usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive More ❯

work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence User Centred Design (UCD) Play a lead … strong trust-based relationships with senior stakeholders to support, influence and grow UCD principles Advocate and provide guidance on how to use customer insights and data to inform the user experience Present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Instruct and influence accessibility with a strong knowledge of WCAG … 2.2 Design end-to-end Use qualitative and quantitative data to create digital user experience journey maps. Work with Service Designers to consider the whole user journey, other people/processes that support it and how people interact with it in the real world Facilitate ideation of solutions to business and user problems Create prototypes of proposed More ❯

Noli is seeking a highly skilled and passionate UX/UI Researcher to join our growing team. In this role, you'll have a pivotal impact on shaping the user experience of our beauty-tech platform. Your insights will inform our design and product strategies, guiding Noli toward seamless and personalised user experiences. This role involves deep user research, data analysis, and the translation of findings into actionable recommendations that drive our personalised beauty recommendations, diagnostic tools, and broader platform functionality. Key responsibilities: Develop and drive user research strategy: Define, design, and execute a research strategy that aligns with Noli's product vision and business objectives. Collaborate across product pods and future categories … to maximise the impact of research efforts. Conduct comprehensive user research: Utilise both qualitative and quantitative methods (e.g., user interviews, usability testing, A/B testing, surveys, diary studies) to gain a nuanced understanding of user behaviours, needs, and pain points across all product areas. Analyse and synthesise insights: Distill complex research data into More ❯

User Experience Designer/Lead - Freelance - Hybrid Making Brands Famous Since '97, UNIT9 is a global production partner with the sole mission to create astounding experiences at the intersection of world-class creativity, cutting-edge technology and impeccable craftsmanship. Built from a multidisciplinary team of visionaries, we are experts in experience - skilled across: Virtual and Hybrid experiences, Augmented Reality … that leave a lasting impact. Would you like to join us in shaping the future of digital experiences and driving innovation across industries? Where will I be working? The User Experience Designer will work closely with Production and Tech leadership (reporting to the Digital Executive Producer and Unit9 Technical Director) along with a wide array of stakeholders across the … hybrid, with at least 2 days in the office (Highbury and Islington/London) - but can be negotiable. What will I be doing? - Lead the UX design process, including research, ideation, prototyping, and testing for digital products and experiences. - Conduct user research, including interviews, surveys, and usability testing, to inform design decisions. Translate these findings into visual More ❯

and creative UX/UI Designer to join ZOEVA and take the lead on all digital design initiatives. This role will be pivotal in shaping seamless, visually compelling, and user-centric digital experiences that reflect the ZOEVA brand across all digital touchpoints—e-commerce, campaigns, and digital assets. The ideal candidate will bring a strong blend of user … are consistent and impactful. Leverage customer and product data to create highly personalised and effective customer journeys that drive engagement and conversion. Collaborate with cross-functional teams to define user journeys, wireframes, high-fidelity designs, and prototypes. Conduct usability testing, gather feedback, and continuously iterate on designs to enhance performance. Stay informed on UX/UI best practices, accessibility … Proficiency in Figma, Adobe Creative Suite, and prototyping tools (e.g., InVision, Adobe XD). Solid understanding of HTML/CSS and ability to collaborate effectively with developers. Experience conducting user research, usability testing, and data-driven design iteration. Strong visual design skills with an eye for detail and a deep appreciation for brand storytelling. Experience working in agile More ❯

UX/UI designers at Optimove are empowered to solve hard business problems through user-centered design. They work in close collaboration with product managers and engineers, and they enjoy a high level of autonomy. They practice true continuous Product Discovery, interact directly and frequently with our customers and users, conduct user research and usability tests, and … The Senior UX/UI Designer position here at Optimove is truly a key role with high impact, which greatly contributes to our product vision. Responsibilities Identify and understand user behavior and challenges - through direct and frequent interactions with customers, in which you will conduct user research activities (interviews, observations) and usability tests, as well as through … prototypes. Translate these solutions into detailed designs and clearly articulated requirements for new features and for improvements to existing features. Collaborate closely with product managers and engineers to groom user stories, verify correct implementation, prioritize and provide solutions to challenges and difficulties in real time. Collect, analyze and present product analytics to identify opportunities for improvement. Stay current with More ❯

thrive in collaborative, fast-paced environments-then we'd love to meet you. About The Role We're looking for a UX Designer with experience in service design and research to join our multidisciplinary team and help create experiences that are as seamless as they are impactful. You'll work at both strategic and detailed levels - mapping services, shaping … journeys, designing interfaces, and bringing them to life through polished digital execution.From research and workshops to wireframes and prototypes, you'll help design services and products that are grounded in real user needs and aligned with business goals. This is a role for someone who enjoys zooming out to see the system and zooming in to craft the … detail. What You'll Do Map user journeys, service blueprints, and ecosystems to design services that work across digital and physical touchpoints. Translate insights into wireframes, flows, prototypes, and polished interfaces using tools like Figma. Lead or support user research, including interviews, usability testing, and synthesis. Design and validate end-to-end experiences that meet user More ❯

With mobile-friendly tools, cutting-edge archiving, and encryption at the core, they are empowering organizations to work flexibly and securely at a global scale. The role Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and … sharpen your designs Champion accessibility, simplicity, and scalability across all products Collaborate closely with UI designers, Product Managers, and Developers Help grow and evolve our design system with fresh, user-driven thinking The candidate Strong experience designing complex digital products (with a portfolio to prove it) Confident in running research, gathering insights, and translating them into designs Expert … Bonus if you have experience in regulated industries (finance, legal, healthcare) Work on meaningful products used by organizations across the globe Have real impact - your designs will shape the user experience for critical industries Enjoy a flexible hybrid setup, a supportive team, and room to grow your career Be part of a company where user experience isn't More ❯

design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from an end to end service, and design content to meet those … needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at this level (intermediate), therefore the advertised salary band is the lower end of our … design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that meet identified user needs champion inclusive approaches and styles within content design participate in Hippo's design communities of practice establish and manage relationships with clients and stakeholders support Hippo in recruitment More ❯

We are seeking an experienced Service Designer to join our team. This individual will lead the design of end-to-end enterprise experiences, ensuring seamless integration and delivery across user types, technology and channels. Responsibilities Plan and facilitate workshops for clients which create a collective understanding of the end-to-end, front-to-back service experience by mapping the … orchestration of events that span technology, people, and platforms. Collaborate with user research colleagues to demonstrate and communicate insights from research to stakeholders, helping shape strategic initiatives and the wider roadmap. Define key UX and organizational measurements to track and prove the initiative delivers positive outcomes for both users and the business. Produce artefacts such as concept … journeys, service blueprints, and roadmaps that elevate the total user experience beyond immediate products or services. Facilitate collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business, and design. Join our dynamic team and take on the challenge of shaping end-to-end enterprise experiences for More ❯