1 to 25 of 122 User Research Jobs in London

40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research … design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural ...

40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research … design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural ...

Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred … digital services at scale. This role is ideal for someone who can seamlessly blend GDS service design principles with robust user research practices, ensuring services are designed around real user needs and meet the highest government standards. Key Responsibilities Lead and deliver user-centred design ...

Role Title: Lead User Researcher Duration: contract to run until 30/12/2026 Location: Hybrid working. Predominantly remote, but some travel to Client site will be required (estimated 2 days per week to London and/or the South). Rate: up to £736 p/… Umbrella inside IR35 Clearance required: Active SC (DV Preferred) and Sole UK National Role purpose/summary You are to be the lead User Experience Consultant Designer and User Researcher, working within a Project Team proactively engaging with the Client's broad array of Senior military and civilian ...

Senior User Researcher London, Leeds, Manchester, Bristol £55,000-£70,000 We’re hiring a Senior User Researcher to join a UK-wide digital consultancy delivering meaningful, user-centred services at scale. You’ll work with clients who value evidence, inclusivity and impact, embedding research … problem spaces, multidisciplinary teams and the autonomy to influence outcomes from discovery through to live services. What you’ll be doing as a Senior User Researcher Lead and design qualitative and quantitative user research across complex digital services Plan and run discovery, generative and evaluative research ...

savings, a behavioural shift that most fintech companies have failed to crack. You’ll drive the end-to-end design process from early-stage user research through to pixel-perfect handoff, working alongside Product Managers and Engineers in a small, high-impact team. If you want your design … work end-to-end across discovery, design, and delivery. Specifically: Lead the design of new product experiences that increase user engagement with savings and financial wellbeing tools. Own the UX strategy for transitioning loan customers into savings products—a critical commercial and social impact challenge. Conduct and synthesise user ...

savings, a behavioural shift that most fintech companies have failed to crack. You’ll drive the end-to-end design process from early-stage user research through to pixel-perfect handoff, working alongside Product Managers and Engineers in a small, high-impact team. If you want your design … work end-to-end across discovery, design, and delivery. Specifically: Lead the design of new product experiences that increase user engagement with savings and financial wellbeing tools. Own the UX strategy for transitioning loan customers into savings products—a critical commercial and social impact challenge. Conduct and synthesise user ...

savings, a behavioural shift that most fintech companies have failed to crack. You’ll drive the end-to-end design process from early-stage user research through to pixel-perfect handoff, working alongside Product Managers and Engineers in a small, high-impact team. If you want your design … work end-to-end across discovery, design, and delivery. Specifically: Lead the design of new product experiences that increase user engagement with savings and financial wellbeing tools. Own the UX strategy for transitioning loan customers into savings products—a critical commercial and social impact challenge. Conduct and synthesise user ...

User Researcher (BPSS Eligible) Location: Remote (occasional London travel) Rate: £477 per day (Inside IR35) Duration: 12 months The Role We're looking for an experienced User Researcher to join an Agile team delivering user-centred digital services. You'll lead research activities that inform design … decisions, ensuring products are accessible, inclusive, and aligned to real user needs. Key Responsibilities Plan, scope, and deliver user research across the Agile lifecycle Use qualitative methods (usability testing, interviews, surveys, ethnography, focus groups) Collaborate with Designers, Product Owners, and Developers to prioritise research Turn research ...

their business, helping them navigate today, while plotting a course for the future. Your Role • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. • Contribute to creating better products … services that solve users’ problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. ...

turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial … opposite: to demystify AI and make it effortless for anyone to use, from a highly specialised analyst to someone doing research for the very first time. This is the most senior individual‐contributor design role in the company. You will own and advance our design strategy ...

Research Operations Lead - SC Cleared - Contract Rate : £675 per day Duration : 6 months Location : Hybrid (London, Bristol or Manchester) IR35 : Inside The role A Government organisation is seeking an experienced Research Operations Lead to drive improvements in research operations across a major digital transformation programme. You will … work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user‐centred decision making. Key responsibilities Lead strategic improvements to Research Operations capability across multiple teams Remove operational blockers impacting research ...

Research Operations Lead - SC Cleared - Contract Rate : £675 per day Duration : 6 months Location : Hybrid (London, Bristol or Manchester) IR35 : Inside The role: A Government organisation is seeking an experienced Research Operations Lead to drive improvements in research operations across a major digital transformation programme. You will … work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user-centred decision making. Key responsibilities: Lead strategic improvements to Research Operations capability across multiple teams Remove operational blockers impacting research ...

Experience team in London. This is an opportunity to work on complex, high-impact digital products and services, helping organisations solve challenging problems through user-centred design, research, and innovation. The Role As a UX Designer, you will champion the needs of users and apply user-centred … design principles throughout the product lifecycle from discovery and research through to design, delivery, and continuous improvement. You will collaborate with multidisciplinary teams including designers, researchers, developers, product specialists, and stakeholders to create accessible, intuitive, and effective digital experiences. Key responsibilities include: Conducting user research, interviews ...

Shape the future of employee experience by leading the strategic design and research initiatives, that blend business needs and user insights, empowering our 300,000+ employees to do their best work. As an Experience Design Vice President in Employee Experience, you will play a pivotal role in shaping … user experience across our products and services across key Client/Employee Collaboration and Communication journeys. You leverage your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. You work closely with ...

that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. London. Full time. Job Description User Experience (UX) Designers form a core part of our Digital Experience community. They are passionate advocates for end users, grounded in best practices and user-centred methodologies. With strong foundations in UX and UI design, research, data, and design thinking, UX Designers craft engaging, accessible, and useful digital products and services across a wide range of audiences and platforms. They share a versatile base role, often working across all key phases ...

Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles … ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients ...

work on everything from exploring new market opportunities to ensuring flows fit seamlessly into how businesses operate. You'll join a thriving research community of 20+ researchers in London and work within the evolving 'Acquiring' domain, which currently covers Payment Links, Invoices, QuickPay, card payments and E-commerce. … collaboration with team members, understanding how they ladder to squad and business goals Elevating craft and capabilities - leading by example and actively developing the research thinking and capabilities of the squad Running complex research - working on projects that are often complex and ambiguous. You’ll regularly lead research ...

leading experience design consultancy is seeking a talented User Researcher to join a multidisciplinary team of strategists, designers, researchers and technologists. This is an opportunity to work on meaningful digital products and services across a range of sectors, helping organisations create experiences that genuinely meet user needs. Salary … Based: London (Hybrid) The successful candidate will play a key role in shaping products and services through evidence-based research, working on projects that range from improving customer journeys to transforming essential services used by large and diverse audiences. This role would suit someone who combines strong research ...

leading experience design consultancy is seeking a talented User Researcher to join a multidisciplinary team of strategists, designers, researchers and technologists. This is an opportunity to work on meaningful digital products and services across a range of sectors, helping organisations create experiences that genuinely meet user needs. Salary … Based: London (Hybrid) The successful candidate will play a key role in shaping products and services through evidence-based research, working on projects that range from improving customer journeys to transforming essential services used by large and diverse audiences. This role would suit someone who combines strong research ...

leading experience design consultancy is seeking a talented User Researcher to join a multidisciplinary team of strategists, designers, researchers and technologists. This is an opportunity to work on meaningful digital products and services across a range of sectors, helping organisations create experiences that genuinely meet user needs. Salary … Based: London (Hybrid) The successful candidate will play a key role in shaping products and services through evidence-based research, working on projects that range from improving customer journeys to transforming essential services used by large and diverse audiences. This role would suit someone who combines strong research ...

seeking an experienced User Researcher to help design and deliver user‐centred digital products and services that meet real user needs. You will play a key role in ensuring research and insight are at the heart of decision‐making, working closely with multidisciplinary teams to inform … working for public sector organisations, who understands governance, accessibility, and the need to design inclusive services at scale. Key Responsibilities Plan, design, and conduct user research to support the end‐to‐end delivery of digital services Apply a range of qualitative and quantitative research methods (e.g. interviews ...

seeking an experienced User Researcher to help design and deliver user‐centred digital products and services that meet real user needs. You will play a key role in ensuring research and insight are at the heart of decision‐making, working closely with multidisciplinary teams to inform … working for public sector organisations, who understands governance, accessibility, and the need to design inclusive services at scale. Key Responsibilities Plan, design, and conduct user research to support the end‐to‐end delivery of digital services Apply a range of qualitative and quantitative research methods (e.g. interviews ...

seeking an experienced User Researcher to help design and deliver user‐centred digital products and services that meet real user needs. You will play a key role in ensuring research and insight are at the heart of decision‐making, working closely with multidisciplinary teams to inform … working for public sector organisations, who understands governance, accessibility, and the need to design inclusive services at scale. Key Responsibilities Plan, design, and conduct user research to support the end‐to‐end delivery of digital services Apply a range of qualitative and quantitative research methods (e.g. interviews ...

delivery teams to successfully deliver the HPV Self‐Testing service into Private Beta , and to iterate and mature the service through structured learning from user feedback, operational insights, and clinical and policy constraints. The post holder will work closely with Delivery Managers, Product Managers, UCD designers, engineers, clinical … policy stakeholders , translating user needs, service outcomes, and policy intent into clear, prioritised, and testable requirements. The role requires experience working in Government digital services , with a strong understanding of agile, user‐centred delivery in complex, regulated environments. Senior Business Analyst – Key Responsibilities Service & User Analysis Work ...