21 of 21 User Research Jobs in the City of London

Senior User Researcher London (hybrid) £55,000–£64,000 (London up to £70,000) + benefits We’re hiring a Senior User Researcher to join a UK-wide digital consultancy delivering meaningful, user-centred services at scale. You’ll work with clients who value evidence, inclusivity … impact, embedding research at the heart of Agile delivery. Expect complex problem spaces, multidisciplinary teams and the autonomy to influence outcomes from discovery through to live services. What you’ll be doing as a Senior User Researcher Lead and design qualitative and quantitative user research across ...

Senior UX Designer – Banking & Finance We are seeking a Senior UX Designer with deep expertise in user research and banking & financial services to design intuitive, compliant, and customer‐centric digital experiences. You will lead research-driven design initiatives across complex financial products, working closely with product managers … business stakeholders, and compliance teams. This role requires someone who can translate complex financial concepts into simple, usable, and accessible experiences, grounded in strong research insights and validated through data. Key Responsibilities UX Research & Strategy Lead end-to-end UX research activities including: User interviews, contextual ...

seeking an experienced User Researcher to help design and deliver user‐centred digital products and services that meet real user needs. You will play a key role in ensuring research and insight are at the heart of decision‐making, working closely with multidisciplinary teams to inform … working for public sector organisations, who understands governance, accessibility, and the need to design inclusive services at scale. Key Responsibilities Plan, design, and conduct user research to support the end‐to‐end delivery of digital services Apply a range of qualitative and quantitative research methods (e.g. interviews ...

Researcher at TCS Interactive, you will play a key role within the product design organisation, helping to shape user‐centred digital products through thoughtful, well‐executed research. Working closely with Product Design Leads, UX/UI Designers, Product Managers, Engineers, and wider stakeholders, you will support research activities … from early discovery through to validation and delivery. You will be responsible for planning and conducting research independently, while also contributing to broader research strategy and ways of working within the team. This is a hands‐on role focused on delivering high‐quality insights that inform design ...

Senior UX Researcher at TCS Interactive, you will play a key role within the product design organisation, helping to shape user‐centred digital products through thoughtful, well‐executed research. Working closely with Product Design Leads, UX/UI Designers, Product Managers, Engineers, and wider stakeholders, you will support research activities from early discovery through to validation and delivery. You will be responsible for planning and conducting research independently, while also contributing to broader research strategy and ways of working within the team. This is a hands‐on role focused on delivering high‐quality insights that inform ...

frontline teams. This is a hands‐on, high‐impact design role for someone who thrives in fast‐moving product environments, loves solving real user problems, and is motivated by building a platform used by thousands of employees across a variety of industries. WHAT YOU WILL DO Design the Connect … platform experience User experience and user interface design for key areas of the Connect platform – from user flows and interaction design to prototyping and usability testing. Translate complex provisioning, identity and workforce access requirements into simple, intuitive experiences. Produce user flows, wireframes, prototypes, and high-fidelity ...

Product Designer to join the team. They're hiring a Product Designer (UX/UI) to own the design experience end-to-end from user research and concept through to production QA. You'll contribute to their design system, partner closely with product, engineering, marketing and compliance … data and user insights to continuously iterate and improve. What you'll be doing Designing and maintaining a product design system across web, mobile and platform Creating high-fidelity prototypes in Figma and producing developer-ready files Running user research and usability testing, translating insights into design ...

help people find fulfilling work,and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come … strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely ...

commitment to its residents. As a Content Designer here, you won’t just be writing copy, you’ll be designing end-to-end user journeys that dismantle complexity and ensure accessibility for all. The Role: What You’ll Do You will be responsible for creating, evaluating, and reviewing content … every stage of the user journey. Acting at a level equivalent to a Civil Service HEO/SEO , you will: Design with Data: Use evidence, user research, and performance data to make informed content decisions. Prototype to Persuade: Use everything from paper sketches to digital prototypes ...

both web and mobile. Your work will be central to increasing registrations, improving conversion, and building long-term member trust. Working closely with UX research, product, marketing, and development teams, you’ll craft experiences that combine commercial success with user-centric design. What You’ll Do: Lead … strategy and experimentation goals Co-lead an experimentation roadmap with the CRO Manager, defining hypotheses, success metrics, and ensuring design quality Translate insights from user research and data into impactful product experiences Contribute to and evolve the design system, building customer-centric, evidence-based patterns What ...

member of the Technology function, you will be responsible for acting as a conduit between operational users and central technology teams, shaping user requirements, scoping studies and Government Green Book–compliant business cases to progress technology initiatives through governance to delivery. Responsibilities: Assist senior stakeholders in the creation … user requirements, scoping studies and business cases, working with operational teams, finance, procurement and technical colleagues as required. Ensure new technology requirements align with existing national products, services and strategic objectives. Act as a key point of advice and escalation for technology projects, programmes, governance and delivery issues. Work ...

working for one of their prestigious banking clients. What You’ll Do UX design across end-to-end journeys for commercial lending products. Produce user flows, wireframes, prototypes, and interaction designs aligned to programme objectives. Collaborate with Product, Engineering, and Business stakeholders across commercial banking. Run discovery activities including … user research, insight gathering, and usability testing. Translate complex financial/lending requirements into simple, elegant digital experiences. Support strategy and design thinking across the broader Commercial Banking design environment. Key Skills & Experience Product Designer with strong UX bias. 4-5 years experience Prior experience in Financial Services ...

join the team. You will play a pivotal role in elevating the end-to-end customer experience across all digital touchpoints, crafting exceptional user experiences. Responsibilities: Guide the design process from concept to implementation across websites, apps, newsletters and digital products Create user personas, journey maps, wireframes, prototypes … fast-paced environments and ambiguity Ideally from a editorial or publishing background Experience with design systems, tokens and atomic design principles Familiarity with user research methodologies and usability testing ...

fast-paced eCommerce environment. This is a hands-on role where you’ll design and run A/B tests , using data and user insight to inform product decisions and drive measurable improvements to performance. What You’ll Be Doing Design and execute A/B and multivariate tests … tests Partner with data/BI teams to monitor KPIs and uncover insights Analyse results and present clear, actionable recommendations Work with design and user research to inform hypotheses with user insight Manage and prioritise the experimentation roadmap What We’re Looking For Experience in a Product ...

real-world problems into practical, scalable solutions. ▌ The Role In this role, you will work across business, product, and technology teams to translate real user needs into practical digital solutions. You will lead discovery activity, define clear requirements, and support the development of systems, workflows, and AI-driven tools. … Lead workshops and user research to uncover needs and pain points – Map processes and identify gaps between expected and actual ways of working – Turn insights into clear requirements, user stories, and acceptance criteria – Capture expert knowledge and translate it into structured system logic and inputs – Support ...

recipes Strong communication skills with the ability to align stakeholders and balance competing priorities in a small team Strong grasp of product analytics and user behaviour tools (e.g. Amplitude or similar), with confidence using data to drive decisions Proven ability to own a product roadmap and deliver features … with engineering teams Strong understanding of user journeys, UX principles, and how to reduce friction in digital experiences Experience running or interpreting user research and turning insights into clear product actions Nice to have Experience in food, recipe, lifestyle, media or subscription-based apps Exposure to content ...

lived experience. The mobile app. The core surfaces. The information architecture. The emotional register. Not by inheriting a brief, but by thinking from the user’s life inward. What does it feel like to be someone who wants to be well and doesn’t know where to start? Start … there. Research it. Frame it. Design it. Defend it. → The design system, from scratch. Components, patterns, standards. You will build the foundation that every designer and engineer after you builds on. Decisions made in the first six months will hold at ten times the scale. Overbuild for a future ...

Nottingham office for infrequent meetings. Accountabilities: Drive the full product lifecycle from discovery to launch, delivering seamless, high-quality integrations that elevate user experiences. Lead the technical side of partnerships, ensuring smooth, reliable integrations with third-party platforms. Be the product voice in engineering-focused discussions, balancing immediate priorities … higher standard for product excellence. Align your team around tackling the most critical challenges and seizing high-impact opportunities. Develop deep market intelligence, uncovering user needs, behaviours, and the full breadth of product possibilities. Harness data-driven insights to sharpen strategies, maximize performance, and deliver meaningful value to users. ...

partnered with a unique, hugely important organisation whose work touches and impacts a wide range of the population - they are looking for a Senior User Researcher (FTC) to join a hugely impactful internal project. You will be joining an internal UCD team comprised of Service Designers, Product Designers … making by internal stakeholders - the overall goal is to build a modern product, with bringing clarity to complexity considered a key goal. From a Research perspective, this means building a clear understanding of user needs, challenges, and opportunities that will inform the 'to be' solution. ...

Management Consultant - User Researcher Requirements: Right to work in UK Must be eligible for a Security Clearance Hybrid work Public sector experience Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology … unit. Leveraging cutting-edge technologies and agile methodologies, you will help clients evolve and stay ahead in today’s fast-moving landscape. As a User Researcher , you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate ...

User Researcher | 6 Month Contract | Inside IR35 | £450 pd Harvey Nash are partnered with a digital consultancy business who are looking to bring on experienced User Researcher for initial 6 month contract. Key Details: Experience in GDS Experience in Public Sector organisations Looking for immediate starters Locations ...