18 of 18 User Research Jobs in the City of London

Cleared User Researcher 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs … behaviours. Conduct evaluative user research to assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Helping to develop user research as a discipline, advocating for best practice and articulating the benefit to stakeholders and colleagues ...

frontline teams. This is a hands‐on, high‐impact design role for someone who thrives in fast‐moving product environments, loves solving real user problems, and is motivated by building a platform used by thousands of employees across a variety of industries. WHAT YOU WILL DO Design the Connect … platform experience User experience and user interface design for key areas of the Connect platform – from user flows and interaction design to prototyping and usability testing. Translate complex provisioning, identity and workforce access requirements into simple, intuitive experiences. Produce user flows, wireframes, prototypes, and high-fidelity ...

programme teams to design and implement a global service portfolio framework. Lead end-to-end service design across multiple channels to ensure alignment with user needs and business objectives. Develop service blueprints, journey maps, personas, and interaction models to optimise service delivery. Facilitate co-design workshops to define detailed … service processes, including process mapping, handoffs, and SLAs aligned to the operating model. Conduct user research, prototyping, and usability testing to validate service concepts and ensure accessibility and effectiveness. Propose alternative service delivery models to maximise value and efficiency. Establish and maintain service design principles and standards ...

ABOUT THE ROLE Responsibilities Design Delivery: Deliver design work across the app and website, taking responsibility for defined initiatives from discovery through to implementation. User-Centered Design: Utilise user research techniques to understand user needs and pain points, translating these insights into actionable design solutions. Specifically … understand qualitative and quantitative research techniques and have experience using them to influence the direction of the design and the product. Wireframing & Prototyping: Create wireframes, prototypes, and high-fidelity designs to communicate everything from app updates, complex feature releases to new concepts. Collaboration: Work closely with product owners, developers ...

needs, balancing the requirements of employers, recruiters, and business objectives Define and deliver a prioritised, data-informed product roadmap that drives measurable impact Lead user research, analyse performance data, and run experiments to continuously improve outcomes Own and maintain a prioritised product backlog across discovery and delivery, writing … clear user stories and acceptance criteria Set, track, and measure OKRs to drive tangible performance improvements Collaborate closely with Engineering, Design, Analytics, AI, and commercial stakeholders to deliver value Communicate priorities, progress, and results effectively, while contributing to a strong One Team culture Skills and Experience Proven experience ...

both web and mobile. Your work will be central to increasing registrations, improving conversion, and building long-term member trust. Working closely with UX research, product, marketing, and development teams, you’ll craft experiences that combine commercial success with user-centric design. What You’ll Do: Lead … strategy and experimentation goals Co-lead an experimentation roadmap with the CRO Manager, defining hypotheses, success metrics, and ensuring design quality Translate insights from user research and data into impactful product experiences Contribute to and evolve the design system, building customer-centric, evidence-based patterns What ...

experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction , ensuring scalability, governance, and alignment with product strategy and business goals. … Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility ...

experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction , ensuring scalability, governance, and alignment with product strategy and business goals. … Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility ...

experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction , ensuring scalability, governance, and alignment with product strategy and business goals. … Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility ...

experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction , ensuring scalability, governance, and alignment with product strategy and business goals. … Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility ...

experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction , ensuring scalability, governance, and alignment with product strategy and business goals. … Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility ...

experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction , ensuring scalability, governance, and alignment with product strategy and business goals. … Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility ...

their London, Cardiff or Glasgow Offices Requirements Professional experience in interaction design at Lead level Professional experience of working with Service Design, Content Design & User Research Experience using the GDS Design System and the ability to prototype using the GDC prototyping kit (lead criteria) Experience working ...

development for servicing journeys across web and mobile. • Apply UX writing and brand guidelines/standards to drive consistency in content. • Use customer feedback, user research, and other documentation to help identify areas for improvement in content. • Advocate for content and design decisions with supporting evidence. • Assist with … engineering teams in an agile environment. • Is an ambassador for UX, with experience communicating to business partners how UX writing and design delivers on user and business goals. • Understanding of digital accessibility and inclusive design principles. As well as UX design principles, patterns, and interactions Pivots quickly and supports ...

impact quickly, and help shape experiences that millions of users will rely on. You'll be embedded across Product, Engineering, and Marketing, running user research, validating prototypes, and owning UX metrics that tie directly to business outcomes. You'll also contribute to an evolving design system and help ...

programmes of work covering design systems, digital projects, and design thinking - You'll be required to collaborate with their in-house experts across strategy, user research and design to ensure successful delivery. You’ll be a strong communicator that knows how to articulate your own ideas, capable ...

they MUST HAVE active SC Clearance be a sole British National*** Key Responsibilities: Wireframing and designing of screens for a Salesforce based platform Supporting user researcher with usability testing activities Working in a multidisciplinary team Skills : Must have - experience with SaaS platforms, ideally Salesforce Experience … product) design Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Ability to manage competing priorities Must have - Experience working in a multidisciplinary team Nice to have - AI experience Disclaimer ...

partnered with a unique, hugely important organisation whose work touches and impacts a wide range of the population - they are looking for a Senior User Researcher (FTC) to join a hugely impactful internal project. You will be joining an internal UCD team comprised of Service Designers, Product Designers … making by internal stakeholders - the overall goal is to build a modern product, with bringing clarity to complexity considered a key goal. From a Research perspective, this means building a clear understanding of user needs, challenges, and opportunities that will inform the 'to be' solution. ...