1 to 25 of 40 User Research Jobs in the City of London

Pay type : PAYE inside IR35 Paid National Insurance 38 paid holidays annually Senior UX Designer As a Senior UX Designer, you are responsible for crafting intuitive, delightful, and accessible user experiences across our platform. You will translate complex workflows into elegant interfaces, advocate for user needs, and collaborate closely with engineering to deliver seamless solutions at scale. Your … Misson Lead the design vision by simplifying user journeys, creating cohesive design systems, and ensuring our platform is both beautiful and highly usable. What Success Looks Like We achieve product-market fit through user-centered design and rapid prototyping. User satisfaction and engagement increase as our interfaces become more intuitive. Our design system is robust, consistent, and … release. What You Bring Degree in UX/UI Desig n, Human-Computer Interaction, or equivalent experience. Extensive hands-on experience designing and implementing digital products . Proficiency in user research, wireframing, prototyping, and usability testing . Deep understanding of design systems, accessibility standards , and responsive design. Comfortable working in agile teams, collaborating with engineers and product managers. More ❯

SC Eligible A well-established technology consultancy is looking to hire UX Designers for full-time, permanent positions. This role is a great fit for individuals passionate about creating user-first digital services in agile environments. Location: Remote-first, with occasional client site travel Salary: Up to £55,000 per annum + benefits Clearance: Must be eligible for SC … with no trip abroad over 28 consecutive days) Essential: Experience with GDS prototyping toolkit and Coding experience with HTML, CSS, Javascript/Nunjucks Role Overview We're seeking a user experience designer who can take ownership of the design lifecycle from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and … usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive More ❯

A leading B2B SaaS firm is seeking a Senior UX Designer to help craft intuitive, high-impact user interfaces across web, desktop, and mobile platforms. This is a great opportunity to solve complex design challenges and shape user experiences for high-profile enterprise customers. From shaping the initial understanding of user needs to delivering practical, user-focused solutions, you’ll help define how their products evolve. You’ll uncover insights through User Research, align closely with business goals, and work hand-in-hand with UI Designers and Developers to craft experiences that make a real difference. You’ll be needed in their London office twice a week. There is no flex on this. … how they work - and use that to inform product direction. Partner closely with Product Managers and stakeholders to co-create effective solutions, not just translate requirements. Select and apply research approaches that fit the scale and complexity of the challenge at hand. Explore ideas through sketching, prototyping and testing, continuously improving designs based on feedback and learning. Translate your More ❯

excellent go-to-market strategies for the financial services sector. As a key member of our team, the candidate will work closely with clients to drive digital transformation, optimize user experiences, and ensure successful product launches. Ability to blend innovative design with strategic business acumen will be critical in delivering solutions that exceed client expectations. Key Responsibilities: Digital Transformation … provide strategic guidance on how to leverage IT solutions to enhance operational efficiency, customer experience, and market competitiveness. UI/UX Design Expertise: Experience in designing and optimizing intuitive, user-centered digital interfaces for financial products and services, ensuring an engaging and seamless user experience. Create wireframes, mockups, and prototypes for web and mobile applications, ensuring alignment with … client needs and business goals. Lead user research and usability testing to inform design decisions, identifying opportunities to improve user engagement and satisfaction. Go-to-Market Strategy: Develop and execute go-to-market plans for digital solutions, focusing on both product launch and ongoing market positioning. Work closely with global practice and sales teams to define messaging More ❯

how data insights are communicated and consumed across our organisation and client projects. This role is ideal for a creative technical leader who combines deep expertise in data visualisation, user experience design, and analytics storytelling with the ability to drive visual data strategy and lead cross-functional design initiatives. The ideal candidate will revolutionise data communication by architecting compelling … architecture. Establish design systems, colour palettes, and accessibility standards that ensure consistency and usability across all visual data products. Drive adoption of visualisation best practices across all pillars. Innovation & User Experience: Stay at the forefront of visualisation research, emerging design trends, and new technologies in the data presentation space. Lead user research initiatives to understand stakeholder … manipulation and statistical analysis • Solid understanding of data architecture principles and cloud-based analytics platforms • Knowledge of web technologies (HTML, CSS, React/Vue) for custom visualisation development Design & User Experience: • Exceptional visual design skills with deep understanding of colour theory, typography, and information design principles • Strong grasp of accessibility standards (WCAG) and responsive design for multi-device deployment More ❯

an Interaction Designer, you will collaborate closely with multidisciplinary teams—including UX designers, front-end developers, researchers, and software engineers—to design services, products, and tools that align with user needs. You will lead the design process, focusing on user interactions to ensure intuitive, user-friendly interfaces for government services. This role will require security clearance (SC … and you must be capable of working within a secure environment while balancing user-cantered design with stakeholder requirements. Key Responsibilities: Understand User Journeys: Engage with research to understand user needs, behaviours, and pain points, ensuring design solutions are grounded in user insights. Prototype Development: Create and iterate on prototypes to test, validate, and communicate … design ideas, improving the product based on feedback. Multidisciplinary Collaboration: Work in an agile environment alongside developers, researchers, and other designers to translate concepts into effective user-cantered designs. Interaction Design: Lead efforts to design how users interact with the product, identifying areas for improvement and enhancement. Typography and Affordance: Utilize typography, visual hierarchy, and affordance to improve usability More ❯

to deliver cutting-edge solutions that solve customer problems. You'll be responsible for contributing to strategy, defining product requirements, setting priorities, and ensuring that our data products meet user needs while advancing our mission of making the world safer by empowering analysts with the right information at the right time. Scope of work: Lead the product development lifecycle … features, from conception to launch Create and maintain a strategic product roadmap for our data products aligned with company objectives Gather and prioritize requirements from stakeholders, users, and market research Write detailed product requirements documents (PRDs) and user stories for the development team Work closely with data scientists to understand ML model capabilities and limitations Collaborate with engineers … solutions Facilitate agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives Define success metrics and KPIs for data products and track their performance Conduct and contribute to user testing and gather feedback to continuously improve product features Stay current with industry trends in AI, ML, NLP, and PAI/OSINT capabilities Act as the product owner in More ❯

part of our internal team, everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you … ll help map end-to-end services, uncover user pain points, and redesign public-facing and internal journeys that are inclusive, accessible, and aligned to user needs. You'll collaborate closely with researchers, policy experts, interaction designers, and developers to ensure the right outcomes are achieved across entire services—not just at the interface level. This is a … opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and delivery, embedding human-centred principles. Stakeholder Engagement: Facilitate workshops More ❯

for SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy … fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Strong stakeholder Management experience Presales experience would be advantageous; including bidding, RFP's, Demos & Presentations More ❯

experience design of a world leading energy trading platform. From green-field cutting edge applications to existing tools that need to keep up to date with market trends and user needs. Asking the right questions and listening hard to the answers, from the data, users and the business to create slick workflows that encourages users to pick-up TMX … and ensure a consistent and coherent approach across the whole product. Translating business requirements and customer insights into compelling ideas, wireframes, low & high fidelity mock-ups and UI specifications. User research to empathetically understand challenges users face with commodity trading systems, using a qualitative and quantitative approach. Create wireframes and prototypes for design exploration and user testing … The Person You focus on the design process and keep the end-user experience in mind to deliver best in class results. You know that “doing things properly” isn’t always perfection, but knowing when to be scrappy and when to hone in on the details. You want good inputs, from customers and the business, data focused and subjective More ❯

designing inclusive, impactful digital experiences that make it easier for patients—especially those underserved by the system—to access preventive care. This is a hands-on role that combines user research, product design, and UI/UX craft. You'll work closely with engineers and delivery teams to bring new features to life from concept to launch. See … you want to s olve hard problems and design meaningful digital experiences that actually improve people’s health, we’d love to meet you. What you’ll do Translate research, user needs, and journey maps into intuitive, accessible interfaces Lead end-to-end design processes: from discovery and ideation to wireframes, high-fidelity mockups, and developer handoff Conduct … your own user research with practice staff, patients, and underserved groups Simplify complex workflows into clear and engaging product flows Work closely with developers to ensure high-quality implementation Help evolve our design system and advocate for consistency and accessibility Share your design thinking and take on feedback with curiosity and care What we’re looking for More ❯

company that builds complex enterprise SaaS platforms for clients in regulated industries. Design is central to their strategy, and the team operates with strong leadership backing and a collaborative, user-focused culture. Role – Senior UX Designer Salary: £70,000 – £85,000+ bonus + excellent benefits Location: Hybrid – London (2 days onsite) or remote (UK-based) This role offers the … to design impactful experiences across a suite of web and mobile applications used globally by enterprise clients. You’ll take a leading role in shaping product direction, solving real user problems, and embedding UX thinking into the heart of product development. You’ll be involved throughout the full design lifecycle — from research and problem framing through to solution … design and delivery — working closely with PMs, engineers, and UI designers. What You’ll Do Lead UX design across key product areas, driving discovery to delivery. Conduct user research, create wireframes and prototypes, and collaborate closely with product and engineering teams to solve real user problems. Who You Are An experienced UX designer (6+ years) with a More ❯

Social network you want to login/join with: Senior User Experience Designer, london (city of london) col-narrow-left Client: Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: An award-winning, fast-growing technology company that … builds complex enterprise SaaS platforms for clients in regulated industries. Design is central to their strategy, and the team operates with strong leadership backing and a collaborative, user-focused culture. Role – Senior UX Designer Location: Hybrid – London (2 days onsite) or remote (UK-based) This role offers the opportunity to design impactful experiences across a suite of web and … mobile applications used globally by enterprise clients. You’ll take a leading role in shaping product direction, solving real user problems, and embedding UX thinking into the heart of product development. You’ll be involved throughout the full design lifecycle — from research and problem framing through to solution design and delivery — working closely with PMs, engineers, and UI More ❯

in London, with hybrid working (1–2 days in the office). Salary is up to £50,000 . As UX/UI Designer, you'll help shape elegant, user-centred digital experiences across web, mobile and internal platforms . You’ll be working across both B2C and B2B products—think slick guest-facing websites, supplier tools, and internal … experience in UX/UI design, ideally across both consumer-facing and business-facing environments. We’re after someone who’s hands-on across the full design process—from user research and journey mapping to wireframes, prototypes, and high-fidelity designs. You should be confident designing for mobile, web, and app platforms, and comfortable working with tools like … internal tools, helped run discovery workshops, or have an eye for sleek interaction design. You’re likely to be Curious, collaborative, detail-obsessed, and passionate about creating simple, beautiful user experiences. You thrive in a growing team, love solving problems, and enjoy balancing user needs with commercial goals. More ❯

UX Design/Researcher – Contract 3-4 months + My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

works, feels, and solves real-world problems for our customers. Drive meaningful improvements to the customer experience in one or more high-impact areas of the product—measurably improving user satisfaction, reducing friction, or unlocking business growth. Influence product direction by identifying and framing problems worth solving, leading and setting the bar for discovery efforts, contributing to strategy and … an eye for detail and a knack for simplifying complexity. Deep experience collaborating in cross-functional teams and working closely with engineers. Confidence in planning and running your own user research or collaborating with researchers. A systems thinker who can balance consistency with creative problem-solving. Comfortable giving and receiving constructive feedback in a candid, collaborative way. Comfort … a small-medium sized SaaS product company Experience of working in an agile environment, and familiarity with Agile methodology Data-driven mindset to advise design choices based on customer research, business priority and technical constraints Passionate about inclusive design and accessibility, and you'll design with all our customers in mind It would be nice if you have: Experience More ❯

You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, user research and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯

vision and roadmap for: FX-as-a-Service capabilities Integrated liquidity partnerships (e.g., with Tier 1 providers, ECNs) Forwards and hedging products Deposit and zero-deposit solutions Lead discovery, user research, and requirements gathering with clients and stakeholders. Write clear and actionable user stories, acceptance criteria, and product documentation. Collaborate with engineering, compliance, and design to deliver … solutions that are scalable, secure, and user-centric. Analyze market trends, competitive landscape, and regulatory requirements to shape product strategy. Measure product performance through KPIs and customer feedback, continuously iterating for improvement. Serve as subject matter expert on FX and treasury products internally and externally. Experience 2+ years of Product Ownership/Product Management experience in fintech, banking, or More ❯

As a Product Marketing Manager, you will work with product and growth teams to develop launches, campaigns and user experiences to change how the next generation of users engage with traditional markets. You will drive the go-to-market strategy, lifecycle campaigns, and product positioning for our client's newly built platform focused on stocks and equities trading. Responsibilities … Develop compelling messaging that highlights accessibility, low fees, superior user experience, and cross-asset trading capabilities, while owning positioning and creative briefs. Identify user personas (e.g., crypto-first investors, fintech enthusiasts, traditional traders) and craft tailored journeys to drive user acquisition at target cost-per-acquisition (CAC). Lead go-to-market strategies for new features, such … shares, commission-free trading, and securities lending. Design integrated campaigns across email, in-app, paid media, content, and influencer channels to boost adoption, cross-sell opportunities, and engagement, with user acquisition teams executing. Conduct user interviews, surveys, and behavioral analysis to shape positioning and inform the product roadmap. Develop lifecycle and retention campaigns to encourage trading activity, repeat More ❯

account (or industry) when appropriate. They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible … for creating a product vision helping to translate it into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the Principal Product Manager will oversee and be responsible for the hands on delivery of product improvements and end to More ❯

Service Designer/User Researcher Contract - 6 months (rolling) £450-500 Inside IR35 Hybrid (London) We are currently looking for an experienced SC Cleared Service Designer/User Researcher to join a leading consultancy on a high-profile public sector transformation programme. Key skills and experience: • Strong background in Service Design and User Research within government … UCD programmes • Experience working to GDS standards and within agile teams • Skilled in planning and conducting user research to inform service and interaction design • Ability to map end-to-end services, identify pain points and opportunities, and co-create solutions with stakeholders • Confident presenting findings and facilitating workshops to drive user-centred decision making Key details More ❯

London (3 days p/week in office) Salary: £75,000 + equity & benefits To lead design across a growing B2B fintech platform. You’ll shape end-to-end user experiences, own research and execution, and help create scalable design systems in a product-led, high-trust environment. Responsibilities: Lead end-to-end design across product Plan and … conduct user research to inform design decisions Create scalable, reusable design components and patterns Deliver high-fidelity prototypes and clear design specs Improve usability and drive adoption of complex workflows Skills, Experience & Knowledge: 6+ years in product design, ideally in SaaS or fintech Proven track record owning and delivering design work Strong UX and UI skills, from discovery … to handover Experience leading user research and applying insights Proficiency in Figma, Framer, and prototyping tools More ❯

Months We're looking for a UX Designer to lead design efforts for complex digital products. You'll work closely with product managers and engineers to create innovative, user-centered experiences, contributing to both design systems and long-term product strategy. Key Responsibilities: Own design direction for mature or emerging product areas Create high-fidelity visuals, prototypes, and UX … and mentor other designers Requirements: 5+ years in UX or visual design Strong portfolio with experience using Figma, Sketch, or Adobe Suite Deep understanding of UX principles, accessibility, and user research Skilled in storytelling, system thinking, and product lifecycle This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a More ❯

Responsibilities Strategy & Positioning Own the product marketing roadmap for spot trading and crypto card verticals. Develop distinctive messaging and value propositions to stand out in a competitive landscape. Refine user personas, use cases, and customer journeys to align with market needs. Launch Execution Spearhead go-to-market plans for new features and products, collaborating with product, design, communications, and … marketing materials for web, email, social media, in-app, and video channels. Work with PR, content, and community teams to maximize external launch impact. Market & Customer Insights Conduct market research, competitive analysis, and user feedback to guide strategy. Perform interviews, surveys, and usability tests to uncover insights for product and messaging enhancements. Stay informed on industry trends to … keep strategies relevant. Growth & Retention Collaborate with lifecycle and growth teams to design campaigns that drive user acquisition and retention. Enhance onboarding experiences and conversion funnels through data-driven testing. Promote engagement through innovative features, rewards, and crypto card incentives. Performance & Reporting Establish KPIs to evaluate marketing campaign success. Monitor and analyse performance using tools like GA4, Mixpanel, Amplitude More ❯