and change across our CRM systems. Lead requirements gathering for new features, process improvements, and regulatory changes, using interviews, workshops, and data analysis. Document business requirements, userstories, acceptance criteria, and process flows for key CRM systems, ensuring clarity and traceability. Analyse and prioritise requirements to align with business goals and compliance needs (e.g., GDPR, SOX). … Bring sufficient technical understanding to translate business needs into actionable requirements for the development team Experience documenting requirements in a way thats build-ready with clear userstories, acceptance criteria, and process flows Experience with process modelling (BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI More ❯
and change across our CRM systems. Lead requirements gathering for new features, process improvements, and regulatory changes, using interviews, workshops, and data analysis. Document business requirements, userstories, acceptance criteria, and process flows for key CRM systems, ensuring clarity and traceability. Analyse and prioritise requirements to align with business goals and compliance needs (e.g., GDPR, SOX). … sufficient technical understanding to translate business needs into actionable requirements for the development team Experience documenting requirements in a way that's build-ready with clear userstories, acceptance criteria, and process flows Experience with process modelling (BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI More ❯
and change across our CRM systems. Lead requirements gathering for new features, process improvements, and regulatory changes, using interviews, workshops, and data analysis. Document business requirements, userstories, acceptance criteria, and process flows for key CRM systems, ensuring clarity and traceability. Analyse and prioritise requirements to align with business goals and compliance needs (e.g., GDPR, SOX). … sufficient technical understanding to translate business needs into actionable requirements for the development team Experience documenting requirements in a way that’s build-ready with clear userstories, acceptance criteria, and process flows Experience with process modelling (BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI More ❯