Lead Customer Experience (CX) Researcher
- Hiring Organisation
- Sky
- Location
- St. Albans, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence ...