Web Appliction Support Analyst
Swindon, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
TMGroup
Key responsibilities • Incident Management: o Respond promptly to incidents related to web applications. o Diagnose and troubleshoot issues specific to .NET (C#) and legacy VB applications. o Collaborate with development teams to address complex issues. • Technical Support: o Provide “Level 1 & 2” technical support for web applications. o Familiarity with … Troubleshooting: o Analyse application logs and trace issues back to their source. o Debug and fix code issues related to .NET (C#) and legacy VB applications. o Work closely with developers during the resolution process. • Best Practices and Documentation: o Adhere to best practices for application support. o Document common … solutions and create knowledge base articles. o Contribute to process improvements. Role holder requirements • Proficiency in .NET (C#) and experience with legacy VB applications. • Familiarity with SQL Server and database management. • Strong problem-solving skills and a customer-centric approach. Remember, as a Web Application Support Analyst , you'll be more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted: