2 of 2 VMware Infrastructure Jobs in Bletchley

where necessary, providing detailed documentation and diagnostics. Deliver excellent customer service, maintaining clear communication with clients throughout issue resolution. Participate in project work, including infrastructure upgrades, migrations, and cloud adoption initiatives. Maintain accurate records in the ticketing system and create/update technical documentation. Technical Skills & Experience Required Minimum … DNS/DHCP Azure/Azure AD (basic to intermediate level) Networking fundamentals - VLANs, firewalls, VPNs Remote desktop services and virtualization (e.g., Hyper-V, VMware) Experience with RMM tools and professional service automation (PSA) systems. Relevant IT certifications (e.g., CompTIA, Microsoft, ITIL) are advantageous. In Technology Group Ltd is More ❯

problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT … onboarding What are we looking for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies More ❯