1 of 1 VMware Infrastructure Jobs in Chertsey

technical support team.• The successful candidate will have an existing track record working within a similar role and knowledge of the Microsoft software stack, Windows Server 2016+, Hyper-V, VMware & Microsoft RDS. A good understanding of networking including troubleshooting would also be highly advantageous.• There will also be a large drive for professional qualifications in arenas such as Microsoft … Cisco, VMware or Palo Alto Networks.• The role includes shift patterns to cover our 24×7 helpdesk, the shift pattern is planned as a block of 4 days or 4 nights of work, followed by a block of 4 days of rest. A shift is 8.00am-8.00pm or 8.00pm-8.00am.• The role is based at Krome’s HQ in … travel to London and other client locations is required. Responsibilities • Troubleshooting hardware or software problems escalated from 1st line• Investigating security alerts• Working with internal teams to manage IT infrastructure and keep it up to date• Maintaining knowledge base and contributing to process/technical documentation• Following SLAs and tracking ticket resolution metrics Requirements • At least two years of More ❯