Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge More ❯
perform advanced troubleshooting, and resolve a wide range of technical issues across client environments. This role is ideal for a proactive problem-solver with deep technical expertise in IT infrastructure, who thrives in a fast-paced MSP environment and is dedicated to delivering exceptional customer service. As the 3rd Line Support Engineer your key responsibilities will be: Handle complex … years in technical support and 2+ years at a senior level, ideally within a Managed Service Provider (MSP) environment. Advanced knowledge of Microsoft Windows Server platforms and domain infrastructure including Active Directory, Group Policy, DNS, and DHCP. Strong hands-on experience with Microsoft 365 services, including Exchange Online, SharePoint, and Azure AD (Entra ID), with exposure to Conditional Access … Intune, and Defender for Endpoint. Proficient in managing virtualization technologies such as VMware ESXi and Microsoft Hyper-V. Confident in configuring and maintaining firewalls, with a strong understanding of network security best practices and cybersecurity principles. Skilled in implementing and managing backup solutions and disaster recovery plans. Excellent analytical, diagnostic, and problem-solving skills, with the ability to manage More ❯
Its a great business with a brilliant leadership team too. You will technically have experience in: O365 Support and Admin Azure Administration Firewalls Networking (VLAN, WAN) Virtualisation (Hyper-V, VMware There is some on-call support for P1 issues with a weekend rota 1 in 4, which you are financially compensated for and the Systems Engineers cover 7am-6pm More ❯
Its a great business with a brilliant leadership team too. You will technically have experience in: O365 Support and Admin Azure Administration Firewalls Networking (VLAN, WAN) Virtualisation (Hyper-V, VMware There is some on-call support for P1 issues with a weekend rota 1 in 4, which you are financially compensated for and the Systems Engineers cover 7am-6pm More ❯
least two manufacturers devices from Rockwell Automation, Siemens, Mitsubishi or Schneider Experience with multiple communication protocols and working with SCADA systems and VSDs Knowledge and experience in virtual machines (VMWare) Excellent IT skills including the use of Microsoft Word & Excel Ability to act on own initiative A full UK driving licence If you have a proven track record in More ❯
