Senior Microsoft Azure Technical Engineer
Wolverhampton, England, United Kingdom
JR United Kingdom
all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal … to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. - ESSENTIAL Previous experience automation manual tasks using ARM templates & JSON - ESSENTIAL Knowledge on Hyper-V, VMware and On-prem servers - ESSENTIAL Good understanding of Microsoft 365 Admin Portal and O365 Services - DESIRABLE Previous experience being part of a team dealing with Out of Hours requests … in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to More ❯
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