3rd Line IT Engineer
Wolverhampton, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nextech Group Limited
ll handle complex technical escalations, deliver customer-facing projects, and support a wide range of technologies. You'll be the senior point of contact for tricky issues while driving infrastructure improvements for multiple clients. What You'll Do Act as 3rd line escalation for customer tickets across servers, networks, and cloud. Deliver MSP projects - migrations, upgrades, deployments. Support Microsoft … Azure, Windows Server, AD, and Intune. Configure/troubleshoot firewalls, switches, VPNs, routers . Work with VMware/Hyper-V in multi-client environments. Produce documentation and mentor junior engineers. Liaise directly with clients, ensuring excellent service delivery. What You'll Bring Strong MSP background - experience supporting multiple clients. Excellent knowledge of Microsoft stack (O365, Azure, AD, Intune). … Hands-on with VMware/Hyper-V virtualisation. Networking/security knowledge (DNS, DHCP, TCP/IP, firewalls). Excellent communication - able to explain technical issues clearly to non-technical users. Proactive, organised, and customer-focused mindset. What's on Offer Salary up to £50,000 DOE. Exciting projects with varied technologies across multiple clients. Hybrid working options (client More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted: