and managing tickets through resolution or escalation. Provide technical support to end users. Maintain and oversee installation, configuration, maintenance, and troubleshooting of end users' workstation hardware, software, and peripheral devices. Manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be a … Active Directory Cloud (Azure, AWS, or Google Cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualization (Hyper-V/VMware) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP More ❯
part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
written and spoken communication skills Windows Server 2012 - 2022 (ADDS, DNS, DHCP, VPN) Microsoft 365 (Exchange, Entra ID, Intune and SharePoint) Virtual Server technologies (VMware, Hyper-V) Networking (hardware installation, Wi-Fi deployment, VLAN isolation and cable termination) Server and Workstation Hardware Backup Solutions and Disaster Recovery Daily More ❯
RG24, Popley, Hampshire, Sherborne St John, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
and spoken communication skills Windows Server (Apply online only) (ADDS, DNS, DHCP, VPN) Microsoft 365 (Exchange, Entra ID, Intune and SharePoint) Virtual Server technologies (VMware, Hyper-V) Networking (hardware installation, Wi-Fi deployment, VLAN isolation and cable termination) Server and Workstation Hardware Backup Solutions and Disaster Recovery Daily More ❯
of Wintel-related projects, ensuring structured delivery and successful outcomes Coordinating timelines, resources, and deliverables while managing risk and dependencies Working across server and workstation infrastructure, guiding implementations and upgrades Liaising with vendors and internal technical teams to design and roll out solutions Supporting documentation, technical standards, and disaster … projects within Microsoft Windows Server environments Strong technical understanding of Active Directory, DNS, DHCP, Group Policy, and PKI Experience with virtualisation platforms such as VMware/ESXi or Hyper-V Working knowledge of cloud ecosystems, ideally Azure or AWS Confident diagnosing and troubleshooting infrastructure-level issues A practical approach More ❯
Troubleshooting/Root Cause Analysis, Documentation write-ups for Knowledge Base Articles Support team member supporting all aspects of services and client support, including Workstation Imaging, Hardware Configurations, Software and Hardware Deployment, AD Management, Asset Management, Ticket Queuing (Alloy Navigator), and overall service efficiency. Serve as the primary contact … Active Directory management, including security groups, LDAP, and deployment. Citrix XenApps administration, maintenance, and support. Windows Server 2012/2016 design, deployment, and support. VMware virtualization environments. Backup solutions and applications. Networking design, troubleshooting, and installation (VLAN, routing, switching, TCP/IP, OSI model). Router maintenance, wireless configuration More ❯
and delegate 3rd line incidents to the Desktop Support team. Specialist Advice : Offer advice to team members and Digital Services staff. Device Management : Review workstation and device update statuses. On-Call Participation : Resolve critical IT incidents autonomously. Infrastructure Maintenance : Maintain the Trust's Enterprise Infrastructure, including daily checks and … team. Delegate incidents and work to the Desktop Support team. Provide specialist advice to team members and other Digital Services staff. Check and review workstation and device update statuses, ensuring proper deployment. Participate in the on-call rota to resolve critical IT incidents autonomously. Lead short and long-term … of multiple server operating systems and Azure SQL Database Administration Basic Knowledge of High Availability Solutions including Windows Clustering and load balancing Knowledge of VMware and virtualisation technologies, EXS Hosts, VPN and Citrix Knowledge of SAN technologies Basic knowledge in enterprise network/wireless solutions and methodologies, including TCP More ❯
environment while assessing the quickest path to resolution. Assisting project teams in onboarding new clients and O365 and Sharepoint migrations. Perform rapid analysis of workstation level incidents and consistently demonstrate the ability to determine the cause. Set client expectations appropriately throughout the troubleshooting process. Utilize appropriate software utilities, Thrives … but not limited to the following: Mail Application/Office 365 issues. Client/Server Connectivity issues (per SOP). Time Sensitive and VIP Workstation incidents. File Restores. Remote Access incidents (Citrix and Terminal Services). Networked Printer Issues. Qualifications 3 plus years' experience in providing on-site face More ❯
of business clients Analyze and document an unfamiliar client/server network environment while assessing the quickest path to resolution Perform rapid analysis of workstation level incidents and consistently demonstrate the ability to determine the cause Sets client expectations appropriately throughout the troubleshooting process Utilizes appropriate software utilities, Thrives … to, but not limited to the following: Mail Application/Office 365 issues Client/Server Connectivity issues (per SOP) Time Sensitive and VIP Workstation incidents File Restores Remote Access incidents (Citrix and Terminal Services) Password Resets Networked Printer Issues Requirements Bachelor's Degree, Technical Degree or equivalent work … z2bz0 years desktop support experience Knowledge of mobile device configurations and troubleshooting Experience installing, troubleshooting, and customizing Microsoft Office including Outlook configurations Experience troubleshooting workstation hardware issues Knowledge and experience with Active Directory Ability to articulate technical information and convey it to non-technical people Passionate about delivering excellent More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
RWS
Infrastructure Engineer will also provide support for the ongoing Data Centre Migration program during off-project periods. Start Date: ASAP Job Overview Key Responsibilities VMware: Manage and maintain vSphere/ESXi, vCloud platform Operating Systems: Proficient in both Windows Server and Linux. Analyze and resolve problems associated with the … operation service level and operational performance Skills & Experience Proven experience as an Infrastructure Engineer or similar role in a global company Strong knowledge of VMware platforms (vSphere/ESXi, vCloud) Proficiency in Windows Server and/or Linux operating systems Experience with server infrastructure In-depth knowledge of Operating … Systems (Windows, MacOS, Android, iOS) In-depth knowledge of endpoint management including Workstation imaging, Application packaging and distribution, remote workstation management, Certificates Authorities, RBAC and Access Management Familiarity with system and data backup and recovery procedures Knowledge of data replication processes An aptitude to tackle and own a More ❯