You Minimum 3 years' experience in helpdesk or technical support roles At least 2 years' experience using RMM technologies Strong understanding of Microsoft environments: Windows Server OS, Hyper-V, VMware, Azure Active Directory, SharePoint Confident with networking technologies: LAN, WAN, TCP/IP, DNS, DHCP, VPN, VLAN, VOIP Experienced in security audits, firewall management, endpoint security, and infrastructure compliance Familiarity More ❯
Group University Nice to have skills: Atlassian knowledge - Bitbucket, JIRA Artifact storage using Artifactory Octopus Deploy Static analysis tools e.g. SonarQube Control-M Cloud experience (Azure, AWS or GCP) VMware (vSphere) and SAN experience More ❯
guidance and mentoring to junior technicians Person Specification Extensive experience in a senior IT support role Strong knowledge of Windows and Mac operating systems Proficient in networking, firewalls, virtualisation (VMware/Hyper-V), and cloud services Industry certifications (CompTIA, Cisco, Microsoft) are desirable Excellent troubleshooting, communication, and organisational skills What We Offer A collaborative, forward-thinking working environment Involvement in More ❯
