3rd Line Support Engineer
Epsom, Surrey, United Kingdom
Gold Group
2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rd Line Service Desk Engineer, you will be providing IT support to end users. Provide expert support and resolution on complex incidents … an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware, Hyper-V) Extensive knowledge of AD and AAD structure, configuration & administration Scripting (Batch, PowerShell, etc) Knowledge of security related concepts, frameworks, and tooling Experience on managing Centralised Antivirus, Application packages More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum + Benefits
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