Service Engineer
Chester-Le-Street, England, United Kingdom
NRG
such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer service and communication skills. Minimum of 2 years of experience in 2nd line helpdesk support, including troubleshooting and problem resolution. Decent level … and repair. Intermediate proficiency in installing operating systems, managing general software, addressing virus-infected machines, and implementing malware protection software. Knowledge of virtualization technologies (VMWare, HyperV). Familiarity with terminal server environments, preferably RDS. Understanding of Microsoft Exchange. Capability to investigate issue and seek resolutions utilising online resources. Capability to more »
Posted: