2 of 2 VPN Jobs in Borehamwood

cloud: Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Entra ID, Conditional Access Infrastructure: Windows Server, Active Directory/GPO, hybrid environments, firewalls, routing and VPN Also in the mix: macOS and Jamf, Mimecast, hosted telephony What you'll bring 3+ years in commercial IT support, including time … ideally Conditional Access Solid Windows Server and Active Directory experience - comfortable in hybrid on-prem/cloud environments Networking beyond fundamentals: routing, VPN configuration, firewall basics A structured troubleshooting methodology - you can explain how you approach a problem you've never seen Clear, patient communication with non-technical users ...

Microsoft 365 administration: accounts, licences, mailbox permissions, Teams and SharePoint requests Troubleshooting Windows 10/11 endpoints, printers, and everyday connectivity issues (DNS, DHCP, VPN, Wi-Fi) Acting on NinjaOne monitoring alerts - resolving what you can, deploying updates and patches, and flagging what needs deeper investigation Keeping Hudu documentation accurate … internal service desk background counts Working knowledge of Microsoft 365 administration and Windows 10/11 troubleshooting Networking fundamentals: DNS, DHCP, TCP/IP, VPN Patience, empathy, and the ability to explain technical things to non-technical people without jargon Genuine customer service instinct - you build rapport quickly and clients ...