Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
Active Directory and Microsoft 365/Azure Solutions, SQL Competency in Office 365 administration – as a user, but also admin setup etc Understanding of networking (DNS/routing/VPN) Experience of data backup systems Experience of managing telephony systems, IP telephony, cloud-based systems, and mobile management Ability to be hands on, preparing for IT set up in store More ❯
experience. Strong problem-solving ability and eagerness to develop cloud communication skills. Excellent communication skills and confidence in customer-facing interactions. Familiarity with Windows OS, basic networking (IP, DNS, VPN) and SaaS platforms. Experience with ticketing tools such as Zendesk or Jira. Awareness of SAML and Single Sign-On (SSO) principles. Desirable: Experience supporting voice or communication solutions. Knowledge of More ❯
Londonderry, County Londonderry, Northern Ireland, United Kingdom
Pearson Whiffin IT & Digital
and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows 10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365 . Perform hardware and software upgrades, imaging, and deployment of new laptops. Key … Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell, HP, Lenovo). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, or Microsoft Remote More ❯
