Solid experience in 2nd or 3rd Line IT Support, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls) The ability to deliver projects and manage customer change requests Excellent communication skills and a proactive, solutions-focused mindset A valid UK driving licence and the right to work More ❯
Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows 10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on migrations and technical projects Maintaining service documentation and ensuring SLA More ❯
Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows 10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on migrations and technical projects Maintaining service documentation and ensuring SLA More ❯
1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: * To provide the highest standard of technical support to our clients, in a timely and competent manner. *To provide support to the Partners, by understanding and More ❯
