Service Desk Analyst
Peterborough, Cambridgeshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
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email, and ticketing system Logging, prioritising, and resolving technical queries efficiently and professionally Escalating complex incidents to 2nd line teams when needed Supporting remote workers using tools such as VPN, MFA, and mobile devices Learning and supporting systems including Active Directory, Office 365, PDF tools, ServiceNow, and more Ensuring all tickets are closed on time and users are kept updated More ❯
Employment Type: Full-Time
Salary: £25,000 - £27,000 per annum
Posted: