2nd Line IT Support Engineer
- Hiring Organisation
- Digital Waffle
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £38,000 per annum
environments Assist with endpoint and device management via Intune Manage identity and access using Entra ID, MFA and conditional access Configure and maintain Veeam Backup & Replication Support virtualisation platforms (Hyper-V and/or VMware) Troubleshoot Remote Desktop Services and Azure Virtual Desktop environments Assist with patching and infrastructure … technical documentation Manage incidents and requests within an ITSM ticketing system Required Skills & Experience Microsoft 365 administration (including Defender, Intune, Entra ID) Experience with Veeam Backup & Replication Virtualisation experience (Hyper-V and/or VMware) Experience supporting Remote Desktop Services or Azure Virtual Desktop Strong troubleshooting experience across infrastructure ...