2 of 2 Verint Jobs

Insights Analyst

Hiring Organisation
Local Pensions Partnership
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
manage multiple tasks and deadlines Nice to have It would also be helpful if you have: - Experience with contact centre platforms, such as Avaya, Verint or NICE - Exposure to Python or R, with an interest in developing your technical capability further - Experience with automation tools or optimisation approaches - Relevant ...

Workforce Management Scheduler

Hiring Organisation
Local Government Federal Credit Union
Location
Raleigh, North Carolina, United States
Employment Type
Permanent
Salary
USD Annual
qualified for this position. Minimum 4 - 6 years of call center experience. Experience working with workforce management tools and software (e.g., NICE IEX, Verint, Genesys or similar). Proven ability to analyze performance data and implement effective workforce solutions. Strong understanding of workforce metrics such as ASA (Average Speed ...