3 of 3 Verint Jobs

Python or R, and data visualisation tools (Power BI, Tableau). - Experience influencing senior stakeholders. - Experience of Contact Centre WFM & Telephony platforms Avaya, Verint, NICE, others. - Strong lateral thinker with the intellectual agility to explore unstructured problems, identify patterns, and generate creative analytical solutions. - High level of accuracy, attention ...

while maintaining quality and programme alignment Nice to Have Experience working within central government or highly regulated environments Exposure to technologies such as Genesys, Verint, Qualtrics, Uptivity, VPI, Satmetrix, or BrandEmbassy Knowledge of wider CXone ecosystem integrations and roadmap capabilities Experience supporting large-scale environments with significant operational scale ...

point of data and analytical expertise alongside performance insight throughout the business. Key accountabilities and responsibilities: Own and develop the divisional use of the Verint workflow system, including configuration, reporting, enhancements and ongoing optimisation Lead the design, production and continual improvement of dashboards and reporting using Power BI, Tableau … ability to translate data into clear insight for non-technical stakeholders Experience managing or mentoring analysts Experience with workflow or workforce management platforms (e.g. Verint) Understanding of mortgage, bridging or property lending operations Experience supporting operational change or digital transformation programmes Exposure to FCA regulated environments and operational risk ...