3 of 3 Verint Jobs

Intelligence & Voice of Customer (VOC) Experience with technologies such as Conversational AI platforms, chatbots, speech analytics tools, Power BI, Tableau, SQL, Salesforce, Zendesk, NICE, Verint, or similar customer experience technologies would be highly beneficial. ...

product development lifecycle, technical design, and data analytics. Exposure to some of these archive solutions from vendors such as Smarsh, Thetalake, CallCabinet, Verint, Ring Central, NICE, OpenText, Global Relay, Proofpoint, Archive360, Mimecast, Calabrio Knowledge of software development and delivery methodologies (SDLC, SAFe, Scrum) and practices for both custom ...

point of data and analytical expertise alongside performance insight throughout the business. Key accountabilities and responsibilities: Own and develop the divisional use of the Verint workflow system, including configuration, reporting, enhancements and ongoing optimisation Lead the design, production and continual improvement of dashboards and reporting using Power BI, Tableau … ability to translate data into clear insight for non-technical stakeholders Experience managing or mentoring analysts Experience with workflow or workforce management platforms (e.g. Verint) Understanding of mortgage, bridging or property lending operations Experience supporting operational change or digital transformation programmes Exposure to FCA regulated environments and operational risk ...