and protect service versus the need to transform capabilities and experiences. Extensive experience in a Network Voice role. Exposure and experience of multiple voice technologies, such as Avaya, Genesys, Verint and Ring Central. Experience of Automation and Infrastructure as Code (IaC) tooling with proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes. Excellent More ❯
the future through DevOps, Agile practices, and technology modernisation. What We're Looking For Experience with large-scale telephony platforms and voice solutions, ideally with exposure to Avaya, Genesys, Verint, and RingCentral . Proven track record of leading engineering teams , balancing service stability with transformation. Strong background in automation and Infrastructure as Code (IaC) , with knowledge of tools such More ❯
Edinburgh, Stockbridge, City of Edinburgh, United Kingdom
Head Resourcing
the future through DevOps, Agile practices, and technology modernisation. What We're Looking For Experience with large-scale telephony platforms and voice solutions, ideally with exposure to Avaya, Genesys, Verint, and RingCentral . Proven track record of leading engineering teams , balancing service stability with transformation. Strong background in automation and Infrastructure as Code (IaC) , with knowledge of tools such More ❯
DevOps, Agile practices, and enhanced technical capabilities. What you'll need Extensive experience with large-scale telephony platforms and voice solutions, with exposure to technologies such as Avaya, Genesys, Verint, and RingCentral . Proven ability to lead engineering teams , manage risk, and balance service protection with transformation. Strong background in automation and Infrastructure as Code (IaC) , with proficiency in More ❯
experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. Hands-on technical practitioner and individual contributor Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS 10+ More ❯
independently under general direction towards predetermined longer-term goals Ability to work as part of a matrixed team, building supportive and collaborative relationships with colleagues in order to meet Verint's objectives. Understanding of client and account relationship management. Ability to create and implement strategic account plans for allocated accounts. Able to work flexibly within a team and alongside More ❯
and quality objectives. Strong MS Excel, Word and PowerPoint Skills is a plus. Desired/Advantageous Qualifications Vendor certifications in multiple IDS, ACS, and CCTV systems Software House CCURE, Verint, MDI, AMAG Symmetry, Bosch BVMS, Bosch IDS, Hirsch, Intercom Systems AIphone, FFT, Honeywell Video & Vindicator, and Proximex certifications and experience in installation of said systems. Lenel OnGuard Enterprise Security More ❯
Voice Engineering Lead, Automation, Avaya, Genesys, Verint, RingCentral, IaC A leading provider of Financial Solutions is seeking a Voice Engineering Lead who can drive this part of the IT infrastructure forward and work at scale, automating key processes and services. The role: You will lead a team of Telephony Specialists, providing technical direction, mentoring, and fostering a culture of … decisions, ensuring alignment with industry best practices and Group technology policies. Skills required: Extensive experience with telephony platforms and voice solutions, with exposure to technologies such as Avaya, Genesys, Verint, and RingCentral. Proven ability to lead engineering teams, manage risk, and balance service protection with transformation. Strong background in automation and Infrastructure as Code (IaC), with proficiency in tools … capabilities aligned to future architecture. A proactive mindset for unblocking technical challenge s , exploring new patterns, and proving solutions ready for enterprise adoption. Voice Engineering Lead, Automation, Avaya, Genesys, Verint, RingCentral, IaC McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. More ❯
Charlotte, North Carolina, United States Hybrid / WFH Options
Innova
work standards to ensure success The ideal candidate will have: Experience in deploying and managing Hanwha and Arecont IP camera solutions, with a focus on their seamless integration with Verint surveillance systems. Experience with video surveillance and security alarm systems Implementation experience with IP-based networks, including VLANs, VLAN routing, and Access Control Lists (ACLs) Field installation experience with … IP Camera, Network Video Recorder, and Alarm Panel hardware Evaluation and pilot testing experience with physical security surveillance and monitoring systems within large, distributed enterprise environments Familiarity with Verint system components such as OpCenter, VidCenter, and Edge VMS Experience with Digital Monitoring Products hardware and software, including DMP Virtual Receivers and Entry level Knowledge of Honeywell Mastermind alarm monitoring More ❯
