2 of 2 Verint Jobs in the City of London

Office 365 Engineer

Hiring Organisation
Deerfoot Recruitment Solutions
Location
City of London, London, United Kingdom
Employment Type
Contract
Contract Rate
£500 - £612.93 per day
deliver results independently as the primary technical contact on a project. Desirable: Experience of migrations or integrations between compliance recording platforms (e.g. Dubber, NICE, Verint). This is a project-based role expected to run until 30th June , with the potential for extension. It's an ideal engagement ...

Workforce Optimization

Hiring Organisation
HCLTech
Location
City of London, London, United Kingdom
Contact Center Components, solutions, Call flow and Integrations. Excellent understanding in Workforce Optimization solutions like Quality Management, Workforce Management, Analytics and Reporting. (Calabrio/Verint/NICE/Zoom etc.) Strong Experience with standard Call recording technologies Strong Experience with Contact Center Solution Integrations with Workforce Optimization suites. (Calabrio …/Verint/NICE/Zoom etc.) Experience in monitoring and mentoring of L1/L2 teams and handling L3 level escalations in Calabrio WFO solutions. Experience in training BAU Team on learnings, case studies and other solutions. Experience in handling Severity 1 situations, troubleshoot on-call with Customer ...