Resource Planning & Real Time Analyst
Bristol, Gloucestershire, United Kingdom
Longreach Recruitment
channel contact centre. Good understanding of call centre performance, planning metrics and Real-Time best practices. Competent 'hands-on' user of a WFM platform (Verint/NICE/Genesys/Alvaria). Results focused, planned and organised with a meticulous eye for detail. Good knowledge of workforce management systems More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: