7 of 7 Verint Jobs in the UK

public sector clients, ideally leveraging AI as a USP. · Deep experience in several of the following technologies: Salesforce, ServiceNow, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability · Outstanding communication able to explain complex topics to technical and non-technical audiences with clarity and confidence. · Strong ...

data solutions Proven success shaping winning solutions for £20M-£200M+ bids/contracts Experience across several: Salesforce, ServiceNow, Dynamics 365, AWS Connect, Genesys, Verint, Case Management (incl. AI) Strong communicator across technical and business audiences Advanced stakeholder engagement Experience running capability modelling and roadmap sessions Agile problem-solving Background ...

data solutions Proven success shaping winning solutions for £20M-£200M+ bids/contracts Experience across several: Salesforce, ServiceNow, Dynamics 365, AWS Connect, Genesys, Verint, Case Management (incl. AI) Strong communicator across technical and business audiences Advanced stakeholder engagement Experience running capability modelling and roadmap sessions Agile problem-solving Background ...

deliver results independently as the primary technical contact on a project. Desirable: Experience of migrations or integrations between compliance recording platforms (e.g. Dubber, NICE, Verint). This is a project-based role expected to run until 30th June , with the potential for extension. It's an ideal engagement ...

deliver results independently as the primary technical contact on a project. Desirable: Experience of migrations or integrations between compliance recording platforms (e.g. Dubber, NICE, Verint). This is a project-based role expected to run until 30th June , with the potential for extension. It's an ideal engagement ...

Contact Center Components, solutions, Call flow and Integrations. Excellent understanding in Workforce Optimization solutions like Quality Management, Workforce Management, Analytics and Reporting. (Calabrio/Verint/NICE/Zoom etc.) Strong Experience with standard Call recording technologies Strong Experience with Contact Center Solution Integrations with Workforce Optimization suites. (Calabrio …/Verint/NICE/Zoom etc.) Experience in monitoring and mentoring of L1/L2 teams and handling L3 level escalations in Calabrio WFO solutions. Experience in training BAU Team on learnings, case studies and other solutions. Experience in handling Severity 1 situations, troubleshoot on-call with Customer ...

function at Diligenta. In this role, you will play a key part in creating, maintaining and optimizing staff schedules using workforce management tools (Specifically – Verint, NICE/Genesys, Active OPS or relevant WFM tool). This role ensures that schedules align with forecasts and real-time operational needs. … contractual SLA are met and benefited from the solution. What you’ll be doing Scheduling of staff using Work Force Management Tools – either using Verint, Nice, Genesys & Active OPS or other WFM tools. Planning and scheduling activities (training/coaching etc.,) and absences (Holidays/Flex etc.,) to maintain ...