1 of 1 Video Conferencing Jobs in Brighton

conference calls), detailing how to use the platform, troubleshooting support enquiries & onboarding new customers. Manage, answer and respond to inbound inquiries via live chat, video calls and email from new and existing customers. Working to SLAs and KPIs when dealing with customers. Assist in customer support operation strategies and … for a unique individual who has: A minimum of 2 years working in a customer support environment with front line customer service experience using video conferencing, email and live chat channels. Excellent verbal and written communication skills - Great problem-solving skills, excellent attention to detail and able to More ❯