the Helpdesk and may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and videoconferencing … room technologies including hardware (screens, audio, Polycom components) and software (Teams, Zoom, Web-ex, and others) - Provide assistance or training to users and enhance the knowledge of our global VideoConferencing Advocates to ensure the smooth operation of AV technologies, including both room-based and PC-based meetings - Deliver preventative maintenance and develop and complete regular checklists to …/Unified Communications Analyst Experience required: - A minimum of 3 years of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/ More ❯
person position where you will own the role. Required Skills & Qualifications: Proven experience in a similar Telephony and AV Technician role. Strong knowledge of Cisco IP Telephony and videoconferencing systems. Experience with mobile device management, including BlackBerry Work, Samsung, and iPhone. Excellent problem-solving skills with the ability to diagnose and fix hardware component faults independently. Exceptional … as part of a team. Day-to-day of the role: Administer the Cisco IP Telephony system, including desk phone deployment, collection, and Jabber phone account administration. Support Cisco videoconferencing systems across 30 AV meeting rooms, including conducting daily morning checks. Provide support for the Broadcasting Studio, assisting with the recording and broadcasting equipment used for live More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Jacobs Massey
Extron, Q-SYS (QSC), Kramer, AMX, and Atlona, with the ability to position and sell solutions based on client needs and project requirements. Good working knowledge of Software Defined Video over Ethernet (SDVoE) technologies (e.g., ZeeVee, Audinate), enabling effective communication of value propositions and integration benefits to clients. Sales experience with DSP and audio platforms including Biamp, Bose, and … Yamaha, with the ability to present solutions for meeting spaces, multi-zone audio, and integrated sound systems. Fluency in videoconferencing and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Cisco Webex, and Poly/HP, with the ability to align these with workplace transformation and hybrid working strategies. Familiarity with media distribution, IPTV, and digital signage platforms … such as Tripleplay, Exterity (VITEC), BrightSign, and Datapath, with the ability to identify commercial applications in sectors like hospitality, corporate environments, and education. Demonstrated experience selling videoconferencing solutions (Zoom, Microsoft Teams, Ring central etc.).Experienced in engaging with clients across a variety of sectors, including property development, interior fitouts, commercial real estate, and the hospitality industry, ensuring More ❯
West London, Holborn and Covent Garden, Greater London, United Kingdom
Red Personnel
to work independently and take initiative Patience and tact when working with non-technical users Flexibility to work variable hours for project work when needed Desirable Skills Audio Visual & Videoconferencing support knowledge Asset management experience (logistics, stock management, order processing) Exposure to Major Incident management Microsoft certifications Project management experience Experience working in local government or public More ❯
in a high-energy, people-focused culture. Key Responsibilities Deliver hands-on L1/L2 desktop and helpdesk support across PC and Mac platforms. Troubleshoot and resolve issues involving videoconferencing, printers/copiers, IP telephony, mobile devices, and general hardware/software problems. Support business applications using defined SOPs and escalate when needed. Track and manage tickets More ❯
and professional interpersonal skills, with the ability to interact effectively with people at all organisational levels of the firm * Demonstrate expert knowledge of conference room technology (e.g. control systems, video systems, audioconference phones, microphones, displays, speakers, etc.) * Experience with leading teams ensuring team and individual performance levels meet and exceed customer expectations consistently * Technology experience supporting AV and VC More ❯
any of the following characteristics: Experience with staff management and leadership (1-3 years) Experience with audio-visual related systems (3- 5 years of AV support preferred) Experience with videoconferencing, unified communications, and collaboration platforms Previous experience working with Law Firms and supporting their ecosystems Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams More ❯
are aligned with - and regularly surpass – client expectations c. Ensure search data is optimally gathered, logged, curated and presented 3) Engage a. Outreach to potential targets – by email then video conference - to qualify suitability for acquisition and progress to direct discussions with our clients (as appropriate) b. Develop and present our client’s ‘buyside story’ to targets to maximize More ❯
customer-facing BAU support across the Companys client business units and outside clients in the safe and correct preparation, implementation, and operation of all aspects of all audio-visual, video conference, display, and presentation technologies. This position will provide cover, as necessary, for staff absences, periods of peak demand and to provide a service to clients requiring ad hoc … clients and to take on board and record operational procedures. Thorough operational knowledge of Audio-Visual Systems and their related technical fundamentals. Experience in WEB, IP, and telephony-based conferencing systems. Experience in providing a similar service within an on-site role. Ability to integrate fully within multiple teams at short notice, substituting seamlessly for various roles within existing More ❯