Service Desk Analyst
Warrington, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Involve
be the first point of contact for users experiencing technical issues or requests. Youll provide first-line support across a variety of systems, including video conferencing technologies, collaboration platforms, networked devices, and standard IT infrastructure. This is a critical role, ensuring smooth technical operations and delivering a high … ticketing system. Log, triage, and resolve or escalate incidents and service requests in line with SLA targets. Provide technical support for audio-visual (AV), video conferencing, and collaboration technologies. (Full training provided) Troubleshoot issues related to hardware, software, networks, and end-user devices. Work closely with 2nd/ More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted: