2 of 2 Virtual Desktop Jobs in Portsmouth

on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure Virtual Desktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯

Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability to work in a fast-paced environment Excellent verbal and written communication skills to support technical and … non-technical users Exposure to ITIL best practices Knowledge of remote desktop support and basic network troubleshooting Previous experience working in a 24x7x365 shift-based IT support role To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation More ❯