The End-User Computing (EUC) Lead is responsible for the strategy, design, deployment, and operational health of all end-user technology platforms, including physical and virtualdesktop environments, application delivery, mobile device management (MDM), and collaboration tools. This role requires a strong blend of technical expertise, leadership skills, and a commitment to optimizing the employee experience and productivity … vendor relationships, procurement, and budget related to EUC hardware, software, and services (e.g., VDI platforms, patching tools, hardware refresh). Engineering and Operations Oversee the architecture and maintenance of VirtualDesktop Infrastructure (VDI) solutions (e.g., VMware Horizon, Citrix, or Azure VirtualDesktop). Manage the full lifecycle of operating system deployments, patching, updates, and images (Windows … Employee Experience and Service Improvement Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) for EUC services. Act as the escalation point for complex tier 3 desktop support issues, driving root cause analysis and permanent resolution. Champion initiatives to improve end-user productivity through automation and technology optimization. Required Qualifications Education: Bachelor’s degree in Computer More ❯
/08/26 ?????Take your career to the next level as a Senior Workplace Delivery Engineer at this international banking group! If you have deep Citrix and virtualdesktop expertise, enjoy solving technical challenges in fast-moving environments, and want clear project impact alongside enterprise BAU support, this is the perfect contract opportunity. You'll join a … modern workspace solutions while driving service optimisation and sharing knowledge in a collaborative, open culture. Key Responsibilities Deliver 3rd line support, BAU, and project-based work for Citrix and virtualdesktop environments Produce and maintain detailed technical and design documentation Lead by example in troubleshooting and resolving infrastructure and user workspace incidents Drive service improvements and capacity recommendations … teams and vendors Share specialist knowledge with junior colleagues and wider teams Operate under ITIL standards (Incident, Problem, Change) Key Skills & Requirements Specialist knowledge of Citrix (multiple versions, NetScaler, Virtual Apps & Desktops) Highly Desirable: Ivanti User Workspace Manager (AppSense) Experience Windows 10/11 and application packaging/streaming expertise Experience supporting large-scale server infrastructure and VDI platforms More ❯
patching, and compliance policies.Manage hybrid and cloud device environments through Entra ID and Active Directory, helping drive a full transition to cloud identity.Maintain and optimise Group Policies and Azure VirtualDesktop (AVD) environments.Troubleshoot complex infrastructure issues and lead structured incident response.Support post-acquisition IT integrations, ensuring secure and scalable outcomes.Monitor system health, produce performance reports, and proactively optimise … solutions across the organisation.What you'll bring Strong hands-on experience managing Microsoft Intune (Autopilot, Autopatch, compliance, profiles).Proficiency in Active Directory, Group Policy, and hybrid environments.Experience managing Azure VirtualDesktop (AVD).Good understanding of Microsoft security solutions, patch management (ideally Patch My PC), and vulnerability mitigation.Solid knowledge of Windows Server technologies (AD, DNS, DHCP, Certificates, RADIUS).Keywords More ❯
developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions. Master and troubleshoot advanced issues related to operating systems, virtualdesktop environments (VDI), complex application integrations, and specific line-of-business tools. Endpoint & Systems Management Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration … or execute major IT projects, including large-scale OS migrations, enterprise application rollouts, and infrastructure upgrades impacting the end-user environment. Act as the subject matter expert (SME) for desktop standardization, security compliance, and VDI management. Collaborate with Infrastructure and Security teams to test, validate, and roll out security patches and system changes. Mentorship & Knowledge Transfer Serve as a … in mentorship or knowledge transfer. Physical Requirements: Ability to lift and move computer equipment up to 40 lbs and perform cable management tasks. Preferred Qualifications Certifications: Microsoft Certified: Modern Desktop Administrator Associate (MD-100/101), ITIL Foundation, or relevant certifications in networking or security (e.g., Network+, Security+). Experience administering virtualization technologies (e.g., VMWare Horizon, Citrix). Direct More ❯
/Deletions) and break-fix support. Deliver onboarding/offboarding support for end users. Provide VIP and executive support ensuring confidentiality and responsiveness. Support VDI environments (AWS Workspaces, Azure VirtualDesktop). Apply OS updates, security patches, and manage endpoint vulnerability remediation. Assist in software packaging and deployments. Support network connectivity, Wi-Fi troubleshooting, and conference room technology. … Exchange Online. Knowledge of networking (LAN, Wi-Fi, VPN, Cisco Meraki). Experience in supporting AV/VC systems (Teams Rooms, Crestron, Polycom). Understanding of AWS/Azure desktop virtualization. Soft Skills Excellent communication and customer engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree More ❯
across Zero Plus’s End User Compute (EUC) solutions. This role covers the full lifecycle of testing activities, from strategy and planning through to execution and reporting, ensuring that desktop, mobile, VDI, and collaboration technologies are delivered to the highest standards of quality, security, and reliability. You will also provide governance oversight, drive continuous improvement, and mentor junior engineers … Desirable skills: ISTQB Test Manager certification (or equivalent). Experience in EUC transformation programmes (e.g. OS migration, VDI rollout, M365 adoption). Knowledge of cloud-based EUC solutions (Azure VirtualDesktop, Windows 365). Familiarity with ITIL-aligned change management and governance. As a people-first organisation, we want our people grow and develop with us. So, if More ❯
Prem) - strong understanding and hands-on experience. Intune & SCCM - non-negotiable; needs solid operational and design-level experience. Windows Client management - migrations, upgrades (especially Windows 10 ? 11). Azure VirtualDesktop - implementation and administration experience. Microsoft 365 suite - Teams, SharePoint, OneDrive, Purview, and Security If this role sounds of interest and you would like to know more do More ❯
City of London, London, United Kingdom Hybrid/Remote Options
TSR Select
rapidly growing cloud consultancy/MSP. The business is a Microsoft partner that specialises in migration services, defender for end point migrations, Intune dashboard and health-check, Azure/virtualdesktop, secure access, modern device management and desktop as a service. They sell to mid-market and enterprise level clients. Some of their current customer base includes More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Quantum Technology Solutions Inc
setup, and permissions management through secure, automated workflows. · Maintain comprehensive documentation and inventories of IT assets, configurations, and access permissions. · Support secure remote and hybrid work environments through Azure VirtualDesktop (AVD) and Cloud PCs. · Continuously improve IT processes through scripting, automation, and integration with other systems and tools. More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Soldo
improvement and documentation of IT departmental processes and procedures. Responsibilities You will support multiple platforms including Windows 10/11 and Linux laptops, MacBooks, Android and iOS mobile devices, virtual desktops, videoconferencing equipment, and Microsoft Office 365 desktop and mobile applications. You will perform administrative tasks in Microsoft 365 management tools including Azure Active Directory, Azure toolsets (Intune … to present changes at weekly CAB meetings. We're looking for someone who must have Commercial experience in a customer-facing role supporting end user compute services, as a desktop support analyst or support technician. Proven experience working with Windows 10, Azure, Microsoft 365, and Intune is essential. Certification for Azure technologies is highly desirable. Mac device and MacOS More ❯
/08/26 ?Take your career to the next level as a Senior Workplace Delivery Engineer at this international banking group! If you have deep Citrix and virtualdesktop expertise, enjoy solving technical challenges in fast-moving environments, and want clear project imp click apply for full job details More ❯
You’ll report to the Head of IT Operations, who has over 20 years of buy-side experience and built the team from the ground up. Responsibilities: Support desktops, virtual desktops (VDIs), mobiles, video conferencing, and market data platforms. Troubleshoot and resolve issues across Windows, macOS, Microsoft 365, VMware, Citrix, and Bloomberg. Provide VIP support to front-office and … and Power Automate. Use MDM tools to deploy software and keep devices compliant. Occasionally travel to support global offices and infrastructure build-outs. Requirements: Buy-side experience in a desktop/trade floor support role. Experience providing VIP support to traders, portfolio managers and leadership. Experience managing Apple and Windows devices at scale via MDM (Jamf, Intune), including configuration More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Metropolitan Thames Valley
Service Improvement Plan. We have circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. We also deliver remote access to network services via Citrix virtual desktops from legacy and new systems for up to 450 licensed users. MTVH currently operates its technology services across 3 main AD domains. There is a project in-flight … your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our More ❯
Employment Type: Permanent, Part Time, Work From Home