The End-User Computing (EUC) Lead is responsible for the strategy, design, deployment, and operational health of all end-user technology platforms, including physical and virtualdesktop environments, application delivery, mobile device management (MDM), and collaboration tools. This role requires a strong blend of technical expertise, leadership skills, and a commitment to optimizing the employee experience and productivity … vendor relationships, procurement, and budget related to EUC hardware, software, and services (e.g., VDI platforms, patching tools, hardware refresh). Engineering and Operations Oversee the architecture and maintenance of VirtualDesktop Infrastructure (VDI) solutions (e.g., VMware Horizon, Citrix, or Azure VirtualDesktop). Manage the full lifecycle of operating system deployments, patching, updates, and images (Windows … Employee Experience and Service Improvement Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) for EUC services. Act as the escalation point for complex tier 3 desktop support issues, driving root cause analysis and permanent resolution. Champion initiatives to improve end-user productivity through automation and technology optimization. Required Qualifications Education: Bachelor’s degree in Computer More ❯
/08/26 ?????Take your career to the next level as a Senior Workplace Delivery Engineer at this international banking group! If you have deep Citrix and virtualdesktop expertise, enjoy solving technical challenges in fast-moving environments, and want clear project impact alongside enterprise BAU support, this is the perfect contract opportunity. You'll join a … modern workspace solutions while driving service optimisation and sharing knowledge in a collaborative, open culture. Key Responsibilities Deliver 3rd line support, BAU, and project-based work for Citrix and virtualdesktop environments Produce and maintain detailed technical and design documentation Lead by example in troubleshooting and resolving infrastructure and user workspace incidents Drive service improvements and capacity recommendations … teams and vendors Share specialist knowledge with junior colleagues and wider teams Operate under ITIL standards (Incident, Problem, Change) Key Skills & Requirements Specialist knowledge of Citrix (multiple versions, NetScaler, Virtual Apps & Desktops) Highly Desirable: Ivanti User Workspace Manager (AppSense) Experience Windows 10/11 and application packaging/streaming expertise Experience supporting large-scale server infrastructure and VDI platforms More ❯
developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions. Master and troubleshoot advanced issues related to operating systems, virtualdesktop environments (VDI), complex application integrations, and specific line-of-business tools. Endpoint & Systems Management Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration … or execute major IT projects, including large-scale OS migrations, enterprise application rollouts, and infrastructure upgrades impacting the end-user environment. Act as the subject matter expert (SME) for desktop standardization, security compliance, and VDI management. Collaborate with Infrastructure and Security teams to test, validate, and roll out security patches and system changes. Mentorship & Knowledge Transfer Serve as a … in mentorship or knowledge transfer. Physical Requirements: Ability to lift and move computer equipment up to 40 lbs and perform cable management tasks. Preferred Qualifications Certifications: Microsoft Certified: Modern Desktop Administrator Associate (MD-100/101), ITIL Foundation, or relevant certifications in networking or security (e.g., Network+, Security+). Experience administering virtualization technologies (e.g., VMWare Horizon, Citrix). Direct More ❯
/Deletions) and break-fix support. Deliver onboarding/offboarding support for end users. Provide VIP and executive support ensuring confidentiality and responsiveness. Support VDI environments (AWS Workspaces, Azure VirtualDesktop). Apply OS updates, security patches, and manage endpoint vulnerability remediation. Assist in software packaging and deployments. Support network connectivity, Wi-Fi troubleshooting, and conference room technology. … Exchange Online. Knowledge of networking (LAN, Wi-Fi, VPN, Cisco Meraki). Experience in supporting AV/VC systems (Teams Rooms, Crestron, Polycom). Understanding of AWS/Azure desktop virtualization. Soft Skills Excellent communication and customer engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree More ❯
across Zero Plus’s End User Compute (EUC) solutions. This role covers the full lifecycle of testing activities, from strategy and planning through to execution and reporting, ensuring that desktop, mobile, VDI, and collaboration technologies are delivered to the highest standards of quality, security, and reliability. You will also provide governance oversight, drive continuous improvement, and mentor junior engineers … Desirable skills: ISTQB Test Manager certification (or equivalent). Experience in EUC transformation programmes (e.g. OS migration, VDI rollout, M365 adoption). Knowledge of cloud-based EUC solutions (Azure VirtualDesktop, Windows 365). Familiarity with ITIL-aligned change management and governance. As a people-first organisation, we want our people grow and develop with us. So, if More ❯
Prem) - strong understanding and hands-on experience. Intune & SCCM - non-negotiable; needs solid operational and design-level experience. Windows Client management - migrations, upgrades (especially Windows 10 ? 11). Azure VirtualDesktop - implementation and administration experience. Microsoft 365 suite - Teams, SharePoint, OneDrive, Purview, and Security If this role sounds of interest and you would like to know more do More ❯
City of London, London, United Kingdom Hybrid/Remote Options
TrueNorth®
2nd line or escalation IT support role Strong Microsoft 365 and endpoint management skills Excellent troubleshooting across hardware, software, and networking Hands-on experience with Intune, Configuration Manager & Azure VirtualDesktop Great communicator with a proactive, service-driven mindset IT certifications (e.g. CompTIA, AZ-104, MD-102) are a plus What’s on Offer Up to More ❯
City of London, London, United Kingdom Hybrid/Remote Options
TSR Select
rapidly growing cloud consultancy/MSP. The business is a Microsoft partner that specialises in migration services, defender for end point migrations, Intune dashboard and health-check, Azure/virtualdesktop, secure access, modern device management and desktop as a service. They sell to mid-market and enterprise level clients. Some of their current customer base includes More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Quantum Technology Solutions Inc
setup, and permissions management through secure, automated workflows. · Maintain comprehensive documentation and inventories of IT assets, configurations, and access permissions. · Support secure remote and hybrid work environments through Azure VirtualDesktop (AVD) and Cloud PCs. · Continuously improve IT processes through scripting, automation, and integration with other systems and tools. More ❯
/08/26 ?Take your career to the next level as a Senior Workplace Delivery Engineer at this international banking group! If you have deep Citrix and virtualdesktop expertise, enjoy solving technical challenges in fast-moving environments, and want clear project imp click apply for full job details More ❯