exceptional technical support and service to end-users within the organization, specializing in end-user computing technologies. In this role, you will troubleshoot and resolve technical issues related to desktop computing, mobile device management, and software applications. You will work directly with customers and internal staff to deliver timely and effective solutions, ensuring smooth operations and minimal downtime. As … may be considered in substitution for the minimum qualifications. Experience Minimum of 2 years of experience in technical support or help desk environments. Experience with Microsoft Windows operating systems, desktop applications, and troubleshooting hardware/software issues. Familiarity with cloud-based tools such as Azure Intune for endpoint management. Basic understanding of security practices, including endpoint protection, encryption, and … all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.) Provide technical support to end-users for desktop, laptop, and mobile devices, ensuring efficient resolution of hardware, software, and connectivity issues. Manage and troubleshoot devices using Microsoft Intune, including configuration profiles, application deployment, and security compliance. Utilize More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
London & Country Mortgages
for purpose and operational. Ideally youll have knowledge and experience with the following: 1. MS Azure knowledge, with experience of the following; Entra ID Management Azure storage accounts Azure VirtualDesktop (AVD) Azure Virtual machine management 2. MS 365 administration of; Teams Sharepoint Intune 3. On prem infrastructure experience i ncluding; Building and configuration of MS Windows More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
Desired Skills/Experience) Knowledge of Private Key Infrastructure/Certificate Authority Experience with VMWare Familiarity with Dell VXRail or other converged stacks Knowledge of VMware Horizon or other VirtualDesktop Infrastructure (VDI) solutions Experience with Exchange (On-Prem) Familiarity with Skype for Business Knowledge of VMWare Unified Access Gateway (UAG) Experience with McAfee EPO/ENS Familiarity … interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews. #J-18808-Ljbffr More ❯
Familiarity with application packaging and testing for Windows environments. Structured approach to documentation and process improvement. Strong troubleshooting skills and collaborative problem-solving abilities. Exposure to macOS, Linux, or virtualdesktop infrastructure is beneficial but not essential. What we offer We value diversity and inclusion, with a commitment to equality and intersectionality, recognized by a Silver Athena SWAN More ❯