2 of 2 Virtual Infrastructure Jobs in Central London

purpose Reporting into the Head of Service Operations and Support, the Lead Service Support Manager is primarily responsible for managing the global infrastructure support team and End User Computing (EUC) support services teams. The role is responsible for ensuring a consistent and high-quality level of support is delivered … premise datacentre and cloud hosted infrastructure services. The role is also responsible for leading the 24/7 global Service Support function comprising of the offshore Helpdesk managed service, Desktop support teams and IT Administrative support staff located the CLS UK, US and Asia offices. This role acts ...

part of service improvement. Follow the CLS Change Management procedure and other standard practices in installing, configuring and supporting Linux Cluster and Linux Infrastructure and relates items in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimised. Execute … issues identified are tracked and addressed. Participate in planned weekend work as required. Perform monthly operating system security patching. Input into the Linux infrastructure changes at the weekly/daily CAB. Ensure other team’s changes do not have an impact on the delivery of the Linux services. Review ...