per month 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual Service Improvement aims to continually improve the effectiveness and efficiency of IT processes and services. Key … the CSI vision throughout the IT Supply Chain. * Provide overall direction and guidance for improvement objectives. * Work with all other areas of Service Management (Service Owners, Product Owners, Process Owners and Managers, etc) to identify and manage the improvement plan (identify improvements, review & prioritise improvements, build improvement plans … environment. * Detailed understanding of IT Service Management, both within the development life cycle and in service delivery. * Service improvement planning strategies. * Good virtualteammanagement experience. * Previous operational experience. * Working knowledge of Remedy is desirable especially relevant to reporting. * In depth reporting experience more »
About The Role As a front line Property Delivery Team Manager within our Inhouse Maintenance Service (IMS) Minor Projects team, you will be responsible for leading a team of Multi Skilled Technicians to ensure the successful delivery of operations relevant to our response and … timely finish and that ensure customer expectations are met and strive for continuous improvement. You will be responsible for ensuring you and your team operate within the appropriate policies and procedures, particularly Health and Safety regulations, making sure the working environment, our property and our customers are safe … times. You will identify and manage risks and opportunities affecting your service area and ensure all mandatory and other required training for the team is identified and completed within agreed timescales. We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to more »
About The Role As a front line Property Delivery Team Manager within our Inhouse Maintenance Service (IMS) Minor Projects team, you will be responsible for leading a team of Multi Skilled Technicians to ensure the successful delivery of operations relevant to our response and … timely finish and that ensure customer expectations are met and strive for continuous improvement. You will be responsible for ensuring you and your team operate within the appropriate policies and procedures, particularly Health and Safety regulations, making sure the working environment, our property and our customers are safe … times. You will identify and manage risks and opportunities affecting your service area and ensure all mandatory and other required training for the team is identified and completed within agreed timescales. We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to more »
