Senior Customer Success Manager (North America accounts)
Brighton, Sussex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
15below Group
British Airways, Flight Centre, Qantas, Ryanair and JetBlue use our notifications platform. With exciting plans for the future, it's time for us to expand our growing team and we're hoping you are who we're looking for. Our culture: Our culture is at the heart of what we do every day, and travel is … the use-case, module and account level Supporting Account Managers with renewals and expansion opportunities Supporting the Head of Customer Success in evolving the function Contributing to team excellence by sharing knowledge and best practices Measurements of success in this role: Customer success stories and advocacy Customer retention (GRR) Portfolio growth (NRR) The kind of person … so you can decide whether you want to work from home, from our central Brighton office or a bit of both. We work brilliantly as a globally dispersed team so if the sound of this role excites you and you've got what it takes, do get in touch and we'll make it work wherever More ❯
Employment Type: Permanent
Salary: GBP Annual
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