2nd Line VoIP/ Network Engineer
Pencoed, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Pure Recruit
tech company providing IT & Comms technology to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic 2nd Line VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line … engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to … diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of IP networks, TCP/IP and troubleshooting network related issues. Familiarity with IP PBX systems More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 32,000 Annual
Posted: