IT Support Specialist - Unified Communications
Alderley Edge, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Niche Employment Solutions Limited
technical support, assisting customers with problem resolution Technical aspects of telecommunications/connectivity, ideally in a business-to-business support role Manage and support enterprise-level UC solutions, including VoIP telephony , managed Wi-Fi , and connectivity platforms . Configure and troubleshoot systems such as PBX , SBCs , and cloud-based UC tools . Liaise with third-party vendors and telecom providers … support and training to end-users across the organisation. What They are Looking For Proven experience in Unified Communications , Telecoms , or a similar technical support role. Strong knowledge of VoIP technologies (SIP, RTP), telephony platforms (e.g. Cisco, Mitel, Avaya). Hands-on experience with PBX systems , gateways , and SBCs . Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator … and access to the latest tech Ready to Apply? Click "Apply Now" to submit your application or contact Lisa on 07464 606390 for a confidential chat. Keywords: Unified Communications, VoIP, Cisco, Avaya, Mitel, Microsoft Teams, PBX, SBC, SIP, RTP, Wi-Fi, Networking, Telecoms, UC Specialist, Hybrid Work More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted: