2 of 2 VoIP Jobs in Colchester

Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/ ...

Provide technical input during pre-sales discussions and solution design Configure and support: SIP trunks (Gamma, BT, etc.) Call flows, routing, auto attendants Troubleshoot VoIP and network issues: VLANs, QoS, latency, jitter, packet loss Support and mentor other engineers on iPECS where required Maintain documentation and best practice standards Required … Experience Strong background as a Telecoms Engineer/VoIP Engineer/UC Engineer Proven hands-on experience with LG iPECS systems (eMG, UCP, iPECS Cloud) Experience delivering end-to-end installations and customer solutions Solid understanding of: VoIP/SIP/Hosted Telephony Networking (TCP/IP, VLANs, QoS, firewalls ...