IP, Routing, VLAN's, subnets, etc Experience of working within the NHS or a similar healthcare environment Desirable Project management experience Basic knowledge of VOIP Technologies or telephony systems Knowledge of Microsoft Office 365 Knowledge Essential Knowledge of ITIL techniques and operating procedures Knowledge of VoIP, telephony and unified communication More ❯
MOORGATE ROAD, KNOWSLEY INDUSTRIAL PARK, LIVERPOOL, England
UTILITIES TECHNOLOGY UK LTD
phone industry since 1998 and has gained vast experience and knowledge of the sector over the last 26 years. In 2015 UTG diversified into VOIP, hosted telephony and high speed connectivity. We also formed our energy broker arm in 2016. This enabled us to offer our clients a full unified More ❯
ISE and Radius server authentication in UK and regional offices. Troubleshoot and resolve support tickets using the Service-Now portal (3rd line firewall, network, VOIP support). Support and mentor other European IT departments on systems and provide assistance when necessary. Produce thorough documentation, including high-level and low-level More ❯
St. Helens, Merseyside, North West, United Kingdom
Job consultancy
client are a trusted and valued provider of telecommunications solutions to businesses across the UK. They offer business mobiles, broadband, landline phone systems and VoIP solutions to thousands of businesses. They are now seeking a UC Corporate Support Specialist to join their team in St. Helens. As a Corporate Support … and brands and understanding what they offer as a business Deliver exceptional customer service across our base of customers Provide 1st line support for VOIP, SIP and connectivity products Manage and support cases passed to 2nd/3rd line to ensure resolutions within SLA and delivered to an appropriate standard … networks suppliers and policies and processes Essential requirements: Minimum 1 year of relevant experience with technical support of Business Phone Systems Good understanding of VOIP/Business Phone Systems including but not limited to Gamma Horizon, and 3CX A broad technical knowledge of IT, LAN/WAN and communications products More ❯
Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP and Broadband orders. The successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will … verbal communication skills for effective interaction with customers, suppliers, and internal teams. * Customer Service: A customer-focused mindset. * Technical Aptitude: Solid understanding of Telephony VoIP and Broadband technologies, with a willingness to stay updated on industry trends. * Problem Solving: Proactive in identifying and resolving issues efficiently. * Attention to Detail: Ensures More ❯
