with a real passion for high-levels of customer service. ROLE REQUIREMENTS Proven experience as a 2nd line engineer. . In depth knowledge of VOIP systems (we use an asterisk based platform) . Advanced Networking knowledge, we use Mikrotik and UISP equipment. . Proven experience with a WISP network. We More ❯
MOORGATE ROAD, KNOWSLEY INDUSTRIAL PARK, LIVERPOOL, England
UTILITIES TECHNOLOGY UK LTD
phone industry since 1998 and has gained vast experience and knowledge of the sector over the last 26 years. In 2015 UTG diversified into VOIP, hosted telephony and high speed connectivity. We also formed our energy broker arm in 2016. This enabled us to offer our clients a full unified More ❯
ISE and Radius server authentication in UK and regional offices. Troubleshoot and resolve support tickets using the Service-Now portal (3rd line firewall, network, VOIP support). Support and mentor other European IT departments on systems and provide assistance when necessary. Produce thorough documentation, including high-level and low-level More ❯
