1 to 25 of 31 VoIP Jobs in the North of England

with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and verbal Able More ❯

with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and verbal Able More ❯

knowledge of computer hardware, cabling, wireless technology, and IT security. Software Proficiency: Expertise with Microsoft Windows Server (), Exchange Online, Azure AD, and related Microsoft products. Additional Systems: Experience with VoIP (3CX), IP CCTV systems, server storage, hardware, Veeam, and Linux (Ubuntu). Leadership Skills: Strong management skills, highly organized, with excellent time management and multitasking abilities. Analytical Skills: Excellent problem More ❯

Who are we? eti Cloud are a dynamic and innovative information services company specialising in cutting-edge Hosted Desktop and VOIP Services to UK based companies. Our expertise lies in delivering top-notch, reliable solutions, making us a key player in the tech sector. We pride ourselves on creating a work environment that encourages growth and learning, making our company More ❯

finding, problem-solving, and analytical abilities with a logical approach. Proficient in Microsoft 365, G Suite, Windows Server, Active Directory, and backup technologies like Veeam. Understanding of networking principles, VOIP telephony, and infrastructure monitoring. A proactive self-starter who takes ownership and remains calm under pressure. Team-oriented and respectful, with a “give and take” attitude. Eager to learn and More ❯

Employer description: Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. As an apprentice you’ll gain real-world experience while developing your skills through a funded More ❯

to quickly learn new systems and technologies. Desirable knowledge of Warden Call, Nurse Call, TECs, and Door Access Control systems. Experience supporting digital technology, IoT solutions, and SIP/VoIP communications is advantageous. Proficient in Microsoft 365, Teams, and Salesforce. Strong organisational skills, with the ability to manage multiple tasks simultaneously. A team player with a proactive and adaptable approach More ❯

contribute to the rollout of cutting-edge cloud infrastructure. Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP, and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. Youll gain real-world experience while developing your skills More ❯

Youre structured, strategic, and READY to inspire. Youll bring: Experience in service desk leadership or coordination. Knowledge of Broadband & Voice products, Ethernet, and IT systems e.g. FTTC, FTTP, MPF, VOIP Experience of working in a Telecoms Industry will be a strong advantage to the role A strong grasp of Microsoft Office, ITSM tools, and ITIL frameworks. Exceptional communication skillsclear, confident More ❯

an organisation who are keen on internal progression, they will have the chance to move up the ladder as the organisations grow.Essential skills - 2nd/3rd Line Telecoms Engineer VoIP support - Cloud and On-prem Provisioning and testing of handsets on systems Network trafficking SIP Trunking Prior experience acting as an escalation point Desirable - 2nd/3rd Line Telecoms Engineer More ❯

Procurement Administrator Overview Founded in 1986, Logic Business Systems is an IT and telecommunications company that specialises in providing IT managed services, telephone systems, Cloud/VoIP solutions as well as network services to a wide range of clients. We are looking for an enthusiastic, Procurement Administrator to join our team at an exciting time of growth. Building and maintaining More ❯

industry is absolutely essential. Demonstrable success in selling or lead generation to mid-market and enterprise clients. An understanding of telecommunications products and services (e.g., Leased Lines, SD-WAN, VoIP, UCaaS, Cloud Connectivity) is beneficial but not essential. Exceptional communication, presentation, and negotiation skills. A self-starter with a true hunter mentality and an unwavering passion for achieving targets. The More ❯

will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯

will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯

will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯

will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯

and design of complex Communication systems. Including, requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration. Expertise in VoIP protocols (SIP, RTP), PBX systems, SBCs, and carrier services. Deep knowledge of platforms including Microsoft Teams, Unify OpenScape and Genesys Cloud. Experience with cloud voice solutions and hybrid deployments. Strong More ❯

develop a talented team of support desk and field engineers Be the senior point of contact for critical incidents and escalations Maintain high technical standards across IT, networking, security, VoIP & more Drive security best practices and ensure smooth day-to-day operations Balance leadership with hands-on technical problem-solving What they are looking for: Experience managing technical teams in More ❯

to join their growing team. This role focuses on generating new business opportunities across their full portfolio of telecoms solutions, including Hosted Telephone Systems, Unified Comms, Structured Cabling, SIP, VoIP, Connectivity, and Business Mobile contracts. The successful candidate will be responsible for identifying and engaging with prospects within a defined market, sector, or region, securing qualified meetings, and driving revenue More ❯

line responsibilities, offering the opportunity to work across a broad range of technologies and services. You’ll be supporting our business customers across multiple services including Ethernet, broadband, voice (VoIP and PSTN), security, and hosting. Our customer base ranges from small sole traders to large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting … excellent opportunity to broaden your technical experience in a supportive environment, working with a wide array of technologies and clients. Essential skills: Fortinet NSE 5/7 Experience with VoIP and broadband technologies Networking fundamentals - LAN/WAN, routers, switches, firewalls. Strong knowledge of IP protocols at packet level. Self-motivated, able to effectively manage time, and work independently. Excellent … customer service skills. Strong verbal and written communication skills. DNS records Desirable skills: Experience with juniper equipment/MPLS Familiarity with broadworks VoIP phone services Vmware experience Knowledge of linux/windows systems Exposure to network monitoring tools The role is primarily office-based at our office in the ST5 area of Stoke, with occasional travel to customer sites, sometimes More ❯

devices Support Microsoft 365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD) Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate … Helpdesk role Strong knowledge of Windows 10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate Desirable: Windows Server administration More ❯

/Meraki • WAN Networking – Cisco/Huawei/OneAccess • SD-Wan – Meraki/Fortinet • WLAN Networking – Meraki/Aruba • Cellular Networking – Digi/Teltonika • Routing/BGP/MPLS • VoIP SIP Telephony solutions – Broadworks • VoIP SIP Telephony handsets/clients - Polycom/Cisco/Cisco WebEx/Teams • VPN/Authentication 2FA solutions – Safenet/MobilePass/Fortinet Authenticator • Device More ❯

for an experienced Project Manager to join a growing managed services provider in Harrogate. If you have a track record of delivering complex infrastructure projects across Wireless, WAN, LAN, VOIP, and ICT services, this could be your next move. What you’ll do: Manage end-to-end customer delivery projects – from order receipt to first billing Ensure on-time, on … closure Provide clear, accurate reporting on progress, risks, budgets, and resource forecasts What we're looking for: Strong Project Management background, ideally within a managed services environment Experience delivering VOIP, Wi-Fi, MPLS WAN, LAN, or similar services Excellent communication and stakeholder management skills Proficient with Office 365 (Planner) and ideally Dynamics 365 Comfortable managing multiple projects simultaneously using structured More ❯

a well-established and growing telecommunications reseller providing a comprehensive suite of solutions to Small and Medium-sized Enterprises (SMEs) across the UK. Our core offerings include hosted telephony (VoIP platforms), business mobiles, and a range of connectivity services. With a strong commitment to customer service and a recent period of expansion, we are looking to strengthen our internal operations … Responsibilities Process Development: Design, document, and implement efficient and scalable operational processes for all key business functions, including: Provisioning: Ensuring a smooth and timely setup of new customer services (VoIP, mobiles, connectivity). Customer Support: Establishing clear protocols for managing support tickets, escalations, and incident resolution. Supplier Management: Optimizing relationships and workflows with key network and platform suppliers. Billing & Finance … Manager or similar senior operational role within the telecommunications industry. Essential: A proven track record of building and implementing operational processes from scratch. Strong knowledge of: Hosted Telephony/VoIP platforms (e.g., Gamma Horizon, 3CX, Mitel, Avaya, 8x8). Mobile communications and provisioning. Broadband and connectivity services (e.g., FTTC, FTTP, Leased Lines). Leadership: Experience in managing and motivating a More ❯

What will you be doing? Liaising with clients and providing on-site support, installations, maintenance and upgrades Installation and maintenance/testing of Cat 5/6 cabling Hosted VOIP setup & installations including roll out of phone systems, handsets and door entry systems (3cx) CCTV Installations Installations of networking equipment Responding to faults and replacing equipment Servicing and upgrading of … customer what is best for their needs and requirements Skills and experience we are looking for; Previous experience within a similar role within an MSP environment Experience installing hosted VoIP including 3cx Experience with Microsoft cloud-based services, including 365, SharePoint, OneDrive and Teams and MS Office Suite Networking/Routing/Firewall experience Project experience of network design, implementation More ❯