Responsibilities: Serve as the primary escalation point for all high-complexity technical issues across end-user systems, networking, and application environments. Provide expert-level support for Windows desktop OS, Microsoft365, and related productivity tools. Install, configure, and maintain Windows Server environments (2016, 2019, 2022) including domain controllers, file servers, print servers, and other core infrastructure services. … issues and recommend/implement proactive solutions to improve the end-user experience and reduce support demand. Expertise working with tools like FortiGate, Palo Alto, Azure, AWS, and the Microsoft ecosystem. Advanced networking expertise and the ability to understand and design complex IT architectures. Required Qualifications: 10+ years of IT support experience, with 5+ years in a senior or … patching, and role management. Proficient in advanced troubleshooting of server-related issues including hardware, software, Active Directory replication, DNS, and Group Policy management. Expertise in Windows 10/11, Microsoft365 (Outlook, Teams, SharePoint, OneDrive), and mobile device management (iOS, Android). Deep knowledge of Active Directory, Azure AD, Exchange Online, and Group Policy. Advanced understanding of More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs … Key Skills & Experience: Essential: 5+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the team. Experience of: Microsoft365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best …/in smaller internal teams. Exposure to virtualisation (Hyper-V, VMware), cloud platforms (Azure, AWS), and backup solutions. Scripting and automation experience such PowerShell. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL. Benefits: Bonus scheme based on company profit. Hybrid working pattern – 3 days in the office, 2 from home. Career progression. Exciting project involvement. Supportive More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Destination Sport
and Infrastructure Respond to Security alerts from MS Defender and SOC in timely manner ensuring all effected parties are notified of any threats Proactively monitor the service health our Microsoft and Azure estates and take any action required to resolve any issues and notify our stakeholders if applicable Maintain and update network Infrastructure (where appropriate) in the Manchester office …/MDM) Device Management and optimisation using appropriate toolsets Cloud Telephony platform KeyIVR Networking maintenance/architecture, Firewalls, Layer 3 switches, Access Points, VPN etc Print Management (inc Papercut) Microsoft365 ecosystem/infrastructure Domain management & maintenance Microsoft Teams Rooms and AV solutions Enterprise Application Management/Integration in Azure Asset management Network Patching Remote Site … knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows 10/11 system administration Demonstrate solid experience and knowledge of Office365 & desktop imaging/Autopilot Be a collaborative team member who is able to work as part of a wider team while working independently on own tasks & projects Have More ❯
for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to internal training … or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). … Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+/Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this More ❯
support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all versions), Windows 10/11, Office365, Exchange, SharePoint, Active Directory, and Azure environments. Manage virtualization platforms (Hyper-V, VMware), Ubiquiti devices, VoIP telephony, and common network hardware and cabling formats. Implement and maintain MDM More ❯
support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all versions), Windows 10/11, Office365, Exchange, SharePoint, Active Directory, and Azure environments. Manage virtualization platforms such as Hyper-V and VMware, Ubiquiti devices, VoIP telephony, and standard network hardware and cabling. Implement and More ❯
/2) to join our growing support team. You’ll be on the front lines helping users resolve technical issues, both remotely and on-site, covering everything from Office365 issues to basic networking support. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is looking to grow their career … for end-users (via phone, email, remote tools, and in person). Troubleshoot and resolve hardware and software issues across desktops, laptops, printers, and mobile devices. Provide support for Microsoft365 (Outlook, Teams, OneDrive, SharePoint, Office apps). Perform remote desktop support and troubleshooting using tools like TeamViewer, AnyDesk, or RDP. Escalate complex issues to senior engineers … support, hardware swaps, or setup. Essential Skills & Experience 1–3 years’ experience in an IT support/helpdesk environment. Strong knowledge of Windows 10/11, MicrosoftOffice365, and core Office apps. Familiarity with Active Directory and Exchange Online user administration. Basic networking knowledge: IP addressing, DHCP, DNS, LAN/WAN, Wi-Fi troubleshooting. Hands-on More ❯
years’ experience providing support to multiple customers Have the confidence to hold conversations with customers assisting technically in service reviews Ability to troubleshoot Windows Desktop Operating systems and MicrosoftOffice applications Support Windows Server operating systems and Exchange … on premises environments Complete understanding of Active Directory, Group Policies, DNS and DHCP Strong knowledge of AntiVirus, Anti Ransomware and Security best practices In depth understanding of the Office365 platform and security services Good level of knowledge of Microsoft365, Azure VMs, Firewall, Backup and Configuration Ability to troubleshoot Virtualised on premise environments including … Basic SQL Skills including Backup, Maintenance schedules and high level troubleshooting Proven track record in similar role for a Managed Service Provider Ability to deploy new services e.g. Office365 migrations or Cloud server migrations Knowledge of and ability to troubleshoot Disaster Recovery (DR) technology Experience of Virtual Desktop and Virtualised applications using Citrix technology ITIL Foundation or More ❯
be supported by the wider TechHub team and ICT colleagues to develop a good working knowledge of the following skills: Advice & Guidance: Specialist advice Maintains expert-level knowledge of Microsoft365 apps including Teams, Excel, PowerPoint, Outlook, OneDrive, SharePoint, Loop, OneNote, Power Automate, Forms, and Planner. Regularly updates expertise … in Microsoft Endpoint Management, including SCCM and MDM solutions. Delivers expert advice, training, and support on meeting room technologies such as Microsoft Teams, Teams Town Hall, Webinars, O365, and room booking systems. Supports, trains, and educates colleagues on Ofcom’s cyber security policies, covering cyber hygiene, phishing threats, social engineering, and phishing-resistant MFA. Provides colleague centric service … information to fulfil requests or enable resolution. Service Operation: Systems and Software Reviews and identifies software updates and patches that merit action. Maintain and administer mobile device management using Microsoft Endpoint Manager. Installs and tests new versions of system software. Uses standard procedures and diagnostic tools to test installations, correct problems, and document results. Uses agreed procedures to create More ❯
Candidate MUST have strong Power Shell scripting experience as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services. Strong Azure Iaas + PaaS and Office365/Exchange Online experience. Install and maintain hardware and software on a virtualized Windows network. Develop processes and procedures to ensure managed environments maintain the highest levels of … with Windows operating systems scripting and troubleshooting. Experience with user and security administration in the Windows environment. Extensive experience with maintenance and administration of VMWare virtualized systems. Knowledge of Microsoft Exchange, HP Proliant Servers, (Inc. iLO) are preferable. Knowledge of Microsoft Windows and Non-Windows Server architectures, Virtualization Technologies. Candidate must have a technologist mindset with aptitude to More ❯
an experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background in Microsoft365, Azure, Windows Server, VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing … infrastructure projects, and provide expert-level troubleshooting across a range of technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. … and 2nd Line Support teams, providing mentorship and technical guidance. Skills & Experience we are looking for: Proven experience in a 3rd Line IT Support role In-depth knowledge of Microsoft365 administration (Exchange, Teams, SharePoint, OneDrive). Strong experience with Microsoft Azure, including virtual machines, networking, and identity management. Expertise with Mobile Device Management (InTune) Expertise More ❯
Preston, England, United Kingdom Hybrid / WFH Options
CET Careers
we have been developing our systems and services to meet the changing needs of our clients. CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically … demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft365, Azure and other business-related technologies. You’ll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and More ❯
to IT staff for support. • Managing and implementing projects. • Installing and maintaining any new or existing software and hardware. • Ensuring Asset register is up to date. • Administer and support M365 software services. • Setting up and maintaining user accounts, permissions and passwords. • Training staff on new or existing systems. • Maintaining the IT knowledge base with new or updated information. • Day to … and escalated to the IT Manager at an appropriate time. S&G Response Role Profile Role Profile prepared by: Thomas Hopes Qualifications, knowledge & experience • Technical knowledge and experience of M365 administration. • Microsoft MTA: IT Infrastructure or CompTIA Network+ qualification or equivalent knowledge, exposure and experience. • Technical knowledge and experience in network switch/wireless administration. • Technical knowledge and experience … tasks/projects. • Excellent time management • Excellent customer service • Technical knowledge of Azure • Technical knowledge of Windows computer systems • Technical knowledge of Windows server operating systems • Technical knowledge of MicrosoftOffice • Technical knowledge of Microsoft Exchange • Technical knowledge of Active Directory and related protocols (DHCP, DNS, Group Policy More ❯
Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a small, close-knit team with a vibrant office environment and various Microsoft/Partner accreditations. We are a mix of individuals with a passion for IT and we always provide immense support to our apprentices and technicians. Key Responsibilities: As an … Ability to work on your initiative. Good problem-solving skills. More Information: The candidate will receive training in the following: Windows Server 2019/2022 Windows 10/11 MicrosoftOffice and Outlook in particular Active Directory Email Systems – Microsoft Exchange Networking – Routers, switches & UTM devices Helpdesk/1st line support Hyper-V/VMWare Virtualisation Wi-Fi … Networks Cloud Computing using Microsoft365 Business Telephone Systems You will be a confident and effective communicator with the potential to develop excellent customer service skills, a willingness to learn and embrace new challenges, as well as a good foundation of technical skill. Full on-the-job training and access to Microsoft Certified training is available More ❯
organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS … Windows 7/8/10/11 Microsoft365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding More ❯
be stuck working with the same handful of tools. Expect to get your hands on a wide range of technologies that keep things interesting and keep your skills growing. Microsoft Windows 10 & 11, Windows Server (2019 onwards), Active Directory, Group Policy Microsoft365, Azure AD, Intune Virtualisation: Hyper-V (and some VMware) Networking: LAN, WAN, VPN More ❯
supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems, with a strong technical background in Microsoft technologies including, but not limited to, Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS, and file-sharing permissions. Familiarity with mobile operating systems, including both Android and iOS. Understanding … years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as Intune. MCSE, MCSA, MCDST or equivalent qualifications in line with the above technologies. Salary More ❯
Provide clear, timely communication to users and stakeholders Maintain high-quality documentation and change control records What You'll Bring Proven experience in enterprise IT environments Strong knowledge of Microsoft technologies, virtualisation platforms, and network infrastructure A proactive mindset with excellent problem-solving skills Ability to manage competing priorities and deliver under pressure A full UK driving license and … job advert for full details on the role. Person Specification Qualifications Essential Relevant IT degree or equivalent qualifications, training or experience Vendor qualification (e.g. VCP, MCP, WatchGuard, Ubiquiti, CCNA, Microsoft Azure) Desirable Evidence of continued professional development Knowledge Essential VMware ESXi Administration and management in a large corporate environment Veeam Backup Management and Configuration Firewall configuration and management Layer … multi-site wireless deployment Patch management and configuration solutions Desktop Imaging and deployment Active Directory, DNS, Public Key Infrastructure and Group Policy management Cyber security principles Anti-Virus products MicrosoftOffice365Microsoft Azure Configuration and Management Detailed knowledge of hardware and software in a corporate IT environment Ability to analyse complex issues VOIP telephony system More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
TSG
clean driving license Strong knowledge of server and networked environments Virtualization experience Desktop support experience Understanding of security technologies (Firewall, anti-virus) Experience with Microsoft Exchange and Office365 Support experience with Azure tenants, including EntraID, conditional access, AVD, Autopilot Capability to manage small Azure projects (MFA, policies, Intune) Excellent customer service skills and communication Ability to More ❯
supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems, with a strong technical background in Microsoft technologies including, but not limited to, Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS, and file-sharing permissions. Familiarity with mobile operating systems, including both Android and iOS. Understanding … years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as Intune. MCSE, MCSA, MCDST or equivalent qualifications in line with the above technologies. Salary More ❯
Hybrid - Manchester £500 per day We are seeking a highly skilled Senior Infrastructure Engineer to join our IT team, with deep expertise in Cisco and Meraki networking , Zscaler security , Microsoft365 and Entra ID (formerly Azure AD) , and Nutanix hyperconverged infrastructure . The ideal candidate will be responsible for designing, implementing, maintaining, and optimising our enterprise infrastructure … on Cisco and Meraki technologies . Administer and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) for secure and seamless connectivity. Manage identity and access services using Microsoft Entra (formerly Azure Active Directory), including conditional access, MFA, and SSO configurations. Provide advanced support and administration of the Microsoft365 suite (Exchange Online, SharePoint, Teams … dashboard , and associated LAN/WAN/Wi-Fi technologies. Strong understanding and experience with Zscaler ZIA/ZPA implementation and policy management. In-depth experience managing and securing Microsoft365 and Entra ID (including conditional access and hybrid identity models). Proficient in deploying and administering Nutanix (AHV, Prism, and storage management). Solid understanding of More ❯
programs, mentorship, and access to industry resources, we ensure that everyone has the tools and support needed to succeed and grow within the organisation. We are a rapidly growing Microsoft365 and Workplace Management consultancy with offices in the UK, South America and Asia. We delight our customers with our personalised approach, highly dedicated and professional team … technology projects, and delivery of tangible benefits across productivity, mobility and security. POSITION SUMMARY We are seeking a technically proficient and customer-focused Endpoint Architect with deep expertise in Microsoft Intune, device and application management, and Windows endpoint configuration. You will play a pivotal role in designing and delivering modern endpoint management solutions for our clients, aligning technical architecture … with business outcomes across Microsoft365 and cloud ecosystems. You will work closely with project teams and clients to design, implement, and maintain secure and scalable identity solutions across hybrid and cloud environments. RESPONSIBILITIES Lead design and implementation of Endpoint Management solutions using Microsoft Intune, Autopilot, Microsoft Defender, and Microsoft Entra ID Provide strategic More ❯
looking to bring an Software Support Engineer on board to provide internal and client-facing support. You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a huge bonus! 💻 What you’ll … be working with: Microsoft365 (Exchange, Teams, SharePoint) Windows 10/11 Active Directory Azure AD Intune Networking fundamentals (DNS, DHCP, TCP/IP) Troubleshooting hardware, printers, and mobile devices Supporting their inhouse HR software ✅ What they’re looking for: Proven IT support experience (2nd/3rd line) Great communication skills – you’ll be working closely with More ❯
West Yorkshire, Bradford, United Kingdom Hybrid / WFH Options
D R Newitt & Associates
directly supports the IT Manager within a 300 headcount manufacturing and office environment and need to be on site 2-3 days per week. Must have experience: Solid Windows, O365, basic network, and security skills. Experience with firewalls, Intune, manufacturing/production IT, or project delivery is a plus. 60–70% of your role will be support/admin … tickets, fixes, maintenance) and 30–40%: Small projects, continuous improvement, upgrades, automation Technical Knowledge Windows Server & Active Directory: User/group management, basic GPOs, file/print services Office365/Microsoft365: User and license admin, troubleshooting, Teams/SharePoint config Endpoint Management: Deploying, imaging, updating laptops, desktops, tablets Basic Networking: VLANs, DHCP, DNS More ❯
be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by … range of systems and technologies; take pride in work and suggest ways to improve quality Qualifications Degree level education (Computer Science or other relevant technical discipline) or relevant experience Microsoft certifications or training Foundation level ITIL More ❯