and processes What You'll Need 1-3 years of technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , Cisco Webex , iPECS , or similar Strong troubleshooting and diagnostic skills Excellent verbal and written communication with the ability to simplify technical concepts More ❯
Telford, Shropshire, West Midlands, United Kingdom
Nextech Group Limited
and processes What You'll Need 1-3 years of technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , Cisco Webex , iPECS , or similar Strong troubleshooting and diagnostic skills Excellent verbal and written communication with the ability to simplify technical concepts More ❯
and technical documentation. To work alongside the Group Technology Manager in the administration of the digital display platform at TIC. To assist in maintaining the upkeep of the Groups' VoIP Telephone and Mobile Phone systems, which includes name changes, call set-up group lists, pickup groups and the roll-out of new equipment. To review and maintain the Group IT More ❯
